Valentine's Day Information

Valentine's Day Information

The cut off for a guaranteed delivery today has passed, if you order after 9am we will do our best to get your flowers delivered today, but it's possible that the flowers may be delivered tomorrow due to stock levels and our limitations with couriers.

* Due to extreme weather in some towns, and order volume, our couries are doing their best to get orders out today, some orders may be delivered as late as 8pm.

Substitution Policy

  • Should we run out of red roses, in the first instance, we will substitute with roses of another colour.
  • Should roses be out of stock, we will replace with a selection of fresh mixed blooms of equal value.
  • Should we run out of all stock, we will contact you with our sincere apologies and refund your order in its entirety 

Contacting Us

  • The week of Valentine's Day we are very busy and at times we are unable to answer every call. We encourage you to order online - its quick and easy and you'll receive instant confirmation of your order.
  • If you have a question about an existing order - please email us lily@lilysflorist.com.au

Thanks for your patience.

Happy Valentine's Day!! xx