Contact Us

Lily's Florist has a professional team of flower experts waiting to take your call; whether the call is about placing a flower order, following up on a flower order, or simply making a change to an existing flower order. 

If you prefer, you can alternatively drop us a Facebook message, send us a Tweet, or simply drop us an email. One of our friendly staff will get back to you as soon as possible. So call us today to order.

Ask Lily Examples:

  • What is your ABN number
  • What is your cut off time
  • Do you deliver to army bases
  • How can I contact you

Contact Numbers:

Free call: 1800 466-534
Outside Australia: +612-8090-0569

Email:

General Inquiries: lily@lilysflorist.com.au 

Update An Order: updatemyorder@lilysflorist.com.au

Compliments or Complaints?

Established in 2008. Lily's Florist Australia is family owned and operated. Our Office and Call Centre are located in Australia, and we support Australian workers. 

Reputation is very important to us. We understand that when things don't go according to plan, it's very upsetting. We ask that if we make a mistake, as a first step, you contact us directly on the email address on this page, and give us the chance to make things right. If you love our flowers and service, then we'd love to hear from you and also ask that you give us a shout out on Product Review. 

We're here to make you happy! 

Compliments or Complaints email: quality@lilysflorist.com.au

Business Hours:

Monday - Friday 7 am — 6 pm

Saturday 7 am — 12 pm