I will also attempt to refute so called SEO's experts claims about how they can improve your business which will save you a lot of money, share insights into Australian Consumer Law (ACL) which is mostly overlooked by florists around Australia.
Why Location Pages Are Worth It
Location pages, or geo-targeted location pages as I call them, are web pages within your website that target specific suburbs, towns, or regions where you want to attract customers, ideally within your delivery area for the best results both for Google ranks and for your customers. For example, if you own a florist in Surfers Paradise, having a location pages for Brisbane makes no sense, as it's unlikely you will be able to delivery flowers there.
Let's pretend for a minute you are a bricks and mortar shop in Bondi in Sydney, Instead of trying to rank for "florist" everywhere, SEO experts will tell you to create separate pages for "flowers in Bondi," "flowers in Manly," and "flowers in Chatswood."
This strategy works because people often search for services near them, even when ordering online.
Location pages target specific local areas for search engine visibility.
These pages help attract more nearby customers searching for a florist.
Claim to be a 'Florist in' a suburb you are not, and a single order placed on that belief can breach Australian Consumer Law.
Understand your local market and build a page for each area you can actually deliver to.
The florist industry in Australia, the flower retail market reached $1.2 billion in 2024. With more people shopping online for flowers, especially after the pandemic, having strong location pages can help you capture this growing market.
Local searches are incredibly valuable for florists like you. For example, when someone types "wedding florist near me" or "flower delivery in [city name]," they're usually ready to buy, it could be an emotional purchase like for a funeral, or a last minute purchase for someones birthday. These searches have very high local intent, meaning the person wants a florist, in their specific area, or needs an online florist that can deliver flowers to that specific area.
Why Are You Giving Away Your Secrets to Other Florists?
I decided to answer this question, before anything else, and it's one myself, and the team anticipated florists, like you, asking.
To our best knowledge, Lily's Florist was the first flower delivery business in Australian to create location based landing pages, the first one we built was way back 2008 making one for our Murwillumbah to support one of our foundation partner florists. That page now, looks nothing like it did 17 years ago. Over the years we have made many, many mistakes so we wanted to share what we have learnt over the years that can make a real and positive impact on your local florist business.
Step 1: Research Your Target Areas
Before creating any location pages, work out which areas offer the best opportunities for your business. My advice is to look at areas in a radius of your shop that fall within the standard delivery fee, whatever they be for you.
If you choose to go beyond this radius the complexity of your website scales up enormously and the chances of losing money on orders goes up significantly. The only way to avoid this is by having dynamic delivery pricing based on postcode, which has huge challenges. Consider factors like population size, income levels, competition, and demand for florist services. But you should know all that given your intimate knowledge of the area. These days, people are becoming far more sophisticated with the way they use Google and other search engines, so if there is a town or suburb, say 10 kilometres away, that only has 100 people in it, in my opinion it's still worth targeting.
These are a little advanced but you could consider using tools such as Google Trends and Google Keyword Planner (within Google Ads as per the image below) to check how often people search for florist services in different areas. Focus on places with solid search volume but not too much competition from established florists. Growing suburbs, new housing estates, or areas with upcoming wedding venues often provide strong opportunities.
Research your competitors in each target area, what are other florists shops doing, what are online florists are doing and targeting too. Take a peek at their websites and Google My Business listings to spot gaps in their services. If local florists like yourself don’t offer same day delivery or wedding consultations, you can use these as your competitive advantages.
Here is a really good tip that can save loads of time and research. It won't always work, but it most cases it will.
- 1Find the competitor you want to look into
- 2Go to their homepage
- 3in the URL bar at the top type "sitemap.xml". So for example, myfloristshopishere.com.au/sitemap.xml
- 4Press enter
- 5A new page will load
- 6It will look a little weird, see below image example, but here you will find all their pages like about us, categories like rose, but you will also find all the areas they are targeting
Step 2: Creating Your Location Page Content
Once you have decided to create a new landing page your location pages, they should serve unique, helpful content that serves real customers - this is extremely important, in fact I cannot emphasise this enough but more on that later.
At all costs, completely avoid copying and pasting the same content across multiple location pages. Google can spot duplicate content and may penalise your rankings, at least SEO's will tell you that, more likely is your simply won't outrank your competition.
If you have been researching this yourself, you are going to read from 'reputable' sources saying things like:
- Write 300-500 words
- Make sure your keyword density is less than 10% of your total words
- Use landmarks, events venues
- List loads of postcodes
- List loads of other surrounding suburbs
- Write about the town
- Put a map on the page
- Put local weather for that town
Mark my words, they are all, emphatically wrong, and some of that advice may also have legal ramifications due to Australian Consumer Law, so beware.
Common advice urges duplicate content across location pages.
Duplicate content can lead to lower rankings or penalties.
Myths like keyword-density rules mislead SEO efforts.
Create unique, helpful content tailored to each location.
The BIG Don't - What Not to Do
Geo-specific Location
Ignore the generic advice because as mentioned, there could be ramifications. Even though you are located in Bondi (I am using Bondi as most people will know it), and you deliver flowers to Clovelly, on that page, in no way, even in the meta title of your location page, are you ever allowed to say 'Florist In Clovelly'. If only one website user orders flowers from you, thinking you are in Clovelly, and you are not, this is a breach of the ACL.
Geo-targeted Content
In no way, on the Clovelly page, are you allowed to add generic Wikipedia style content about Clovelly, this could also a breach of the ACL. That is, writing about Clovelly, it's climate, what restaurants are in the suburb, that sort of thing. You could however, on that page, say that you deliver flowers to Wagyuto Clovelly which is a restaurant there, but you should not write about the restaurant for example.
On a number of the pages we made carrying this type of content, a mistake we made, we were actually penalised by Google and we saw a rankings drop. In our opinion, it was possibly due to our pages starting to appear for searches for things in towns that were on our pages, that had nothing to do with someone wanting to buy flowers for 'said town'. Aside from that, the content was not relevant to both someone wanting to send flowers to that location, or to someone searching for that place, landing on our website, that wanted nothing to do with flowers.
You could however:
- On a Randwick landing page: we delivery hospital to Prince of Wales Hospital (ensure you link to your hospital flowers category also, this is awesome for SEO)
- On a Bronte landing page: we delivery funeral flowers to Waverley Cemetery (again, link to a category that suits within the content like your funeral or sympathy flowers category)
- On your Bondi landing or homepage (as you are located there): we deliver flowers to Icebergs Dining Room and Bar
- On your La Perouse page, say that you delivery flowers to NSW Golf Course
You just need honest, to the point, words, that come from your many years of experience, what makes you unique and more so that others, and why someone should order flowers with you.Andrew Thomson, Co-Founder
Write as a Florist With The 4 Pillars of E-E-A-T in Mind
So what the heck is E-E-A-T? I know right (IKR :)), it sounds like some weird acronym that my 14 year old made up for a quick Snapchat reply but it's not, I dare say it's the single most important thing you should be aware of when writing and you, as a florist with a shop, can share it more than just about anyone in the industry. It is important for you Google ranks, and extremely important for you customers and building trust.
