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Same Day Flowers to Ashendon, the Forest Suburb Two Foresters Named

You cannot be in the hills today, so the flowers go in your place: to a door you have never seen, at the end of a gravel drive a stranger has to find. It is the order most people are really placing when they send to Ashendon, whether that is a long drive away, a flight, or a whole state over, trusting someone they have never met to leave the bunch where it will actually be seen. I will be straight with you. I have not walked those driveways myself, but the florist who covers this stretch of the Darling Range has, for years, and the orders that go that way have a shape to them. Getting a bunch to the right door here is the real job, not choosing the bouquet.

Half of what people call Ashendon is forest. The land runs to a couple of hundred square kilometres of jarrah and the Canning Dam catchment that keeps Perth in drinking water, and the rules that lock the public out of that catchment are the same ones that have kept the place close to empty. There are no shops and no school out here, just the dam at the end of the one sealed road and bush in every direction, so an order to Ashendon is nearly always headed a few kilometres west, to family in the hills around Kelmscott, Roleystone and Karragullen. Reaching them is a job our network has done for well over a decade, and when an address is genuinely up off McNess Drive, we confirm it before anything leaves the bench.

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Why a Native Bunch Belongs on an Ashendon Doorstep

Anna, qualified florist | three years on the phones from our home office, sending stems to towns from the Kimberley to the Tweed she had never set foot in

Pick up a leucadendron and you can feel it is built to last. The good ones hold three to six weeks in a cool room, longer than almost anything else in the bucket, because they are really a woody stem wearing colour rather than a soft flower racing to open. Protea is the same idea with a bigger head. It drinks hard, so keep the water topped right up, and do not panic when the lower leaves blacken, that is just the flower pulling sugars up to the head and it means nothing is wrong. Banksia and kangaroo paw sit in the same camp. Hardy, low on pollen, happy to be handled rough. Soft imported stems cannot touch them for staying power in a hills home.

Staying power like that matters more in the hills than most people expect, because the Darling Range runs cooler and wetter than the coast, three to five degrees down most days and colder again in the gullies overnight. Cool air slows a cut flower right down, so a rose that gives a flat on the plain seven days will often stretch past that here. Cool is kind to flowers, and that is money in the bank for vase life.

The catch is the cold morning. A delicate bunch left on a frosty doorstep before anyone is up can cop a cold shock the recipient never sees coming, petals that look bruised a day later for no reason they can name. So for a hills address I would rather we catch someone in, or send the hardy natives that shrug the cold off. If you want flowers that look right after the drive up and a night out in the cold, start with the stems that grew in country like this.

How a Hand Delivered Order Actually Reaches the Ashendon Hills

There is no warehouse on a hill sending these out. A florist close to the area builds the order from their cool room, from stems they bought at the market that morning, and runs it up the same day. That is the whole network, and it is why the flowers turn up fresh instead of freighted.

What happens to your order the moment it lands in the Lily's Florist network.

What happens to your order when it hits the Lily's Florist network
1
Order online or by phone before 2pm on a weekday
2
Sent to a partner florist near the area as a paid order
3
Built that morning from stems just in from the market
4
Loaded for the run up into the hills, address confirmed first
5
Hand delivered straight to the door

One quiet advantage out this way: Perth grows most of its own flowers. The metro greenhouses turn out gerberas, lilies and chrysanths year round, and the natives come in from the state's own wildflower country, so a bunch headed into the Darling Range has usually had hours in transit, where an eastern-states stem would have clocked up days. Sitting on its own the best part of three thousand kilometres from the eastern markets, it ended up the most self-sufficient flower city in the country, which is good news for anything bound for the ranges.

What People Send Up to Ashendon, and How to Get It Right

You have seen the bunches that move most. The harder question here is usually the occasion, and the routing that goes with it. Most orders to this part of the hills fall into three: a sympathy tribute, a new baby at the hospital down the hill, or a get-well bunch for someone laid up. A fair few are simply thinking of you, sent because the sender cannot be there. Most come from a long way off, though the odd one is a neighbour down in Kelmscott ordering across the hills, and the guidance below works either way. This is roughly how each one goes.

Sending Sympathy to a Family Up in the Hills

Flowers will not fix what has happened. You know that already. What they do is stand in for you when you cannot stand in the room yourself, and say the thing you cannot find words for from a distance. The decision that matters is where they go.

Condolences for the family go to the home. Flowers for the service go to the funeral director, in the Armadale area for most of this catchment, with the service date on the order so they arrive timed to it and not before. From what our florists have seen, a wreath or sheath goes to the chapel and a posy or arrangement goes to the house, and saying which you want up front saves the mix-up that causes real upset.

This is Whadjuk Noongar country, and that shapes what I would send. The callers ringing me about an Aboriginal funeral asked the same thing every time, whether natives were the right choice. Where a family welcomes flowers at all, they usually are. Banksia, kangaroo paw and wattle, the stems growing in the forest around them, carry a meaning an imported rose never will. It is never a given, though, so my answer never changed: ask the family first whether they have a cultural or religious preference. White is the safe colour almost everywhere, and red is the one to keep well away from a funeral. A loud, bright bunch tends to stand out wrong lined up among the white tributes, so soft tones win when you are unsure. A plain line like "thinking of you and your family" on the card does more work than anything clever, and it is the card that stays, tucked in a drawer long after the flowers are gone.

First Baby at the Armadale Maternity Unit, From a Long Way Off?

A first grandchild, or a close friend's baby, and you are watching it happen through a phone screen from interstate. You want something at the bedside that says you were paying attention.

Most of the babies for this corridor arrive at the Maud Bellas unit at Armadale Health Service, down the hill off Albany Highway. A new baby gift goes to the main reception there, and the staff carry it through to the ward, usually within a couple of hours of it landing, so the order needs the mother's name and her ward, not the baby's. Maternity stays are short, so it is worth a quick check that she is still in before we send, and the day after the birth tends to be calmer than the day of.

Anna on what a maternity ward can actually take

Keep two rules and you will not go wrong. No lilies, the pollen is a problem around a newborn and the scent is too much in a small room. And send it in a vase or a box, never a hand-tied bunch, because a ward keeps no spare vases and a wrapped bunch sits on the bench unhandled for hours while the staff are flat out. Low scent, soft colours, and if you do not know the baby's name or the family's taste, gender-neutral whites and greens never miss. Something that takes up a bit of bench space and no more. If the baby has gone to special care, hold off on flowers altogether until mum and bub are back on an open ward.

Keeping a Get-Well Bunch Small Enough for a Hospital Room

Someone you care about is laid up, maybe down at Armadale, maybe sent on to one of the big hospitals across town. Get-well flowers can be a cheer for the mend or a hand held from a distance, and you do not always know which, so something warm and steady covers it either way.

If they are on a general ward, a get-well arrangement goes to reception and the staff log it through, the same as the maternity run. The one time to hold off is intensive care, oncology or a transplant ward, where in our experience flowers tend to be kept out for good reason, so it pays to know which ward they are on before you send and to wait until they move to an open one. A line like "hope you are on the mend" is all the card needs.

A bloke rang me once from Kalgoorlie wanting the biggest arrangement we did for his mum in a hospital bed, and I talked him down to a small box of carnations and chrysanths, and not to save him money either. A hospital tray table is the size of a dinner plate, so the giant bunch ends up on the floor by the bin where she cannot see it. Small, low scent, in its own water so nobody has to hunt for a vase, and pick the stems that hold without fuss. Carnations will run two to three weeks in a cool lounge, chrysanths longer, and neither throws scent around a ward. It is the bunch that still looks alive when she goes home.

Order before 2pm on a weekday and it is on its way up the hill that same afternoon. Saturdays close at 10am, and there is no Sunday run.

Browse Florist's Choice

When None of Those Is Quite the Order You Are Placing

Plenty of orders here fit none of those, a birthday, or a hello that is long overdue, so I will let Anna tell you what she would send.

Most people reach for the big mixed bright bunch, and there is nothing wrong with that. But here, with the jarrah forest behind the houses one of the richest wildflower patches in the state, I would steer you to the native bunch nearly every time. It outlasts anything else we send, and it shifts as it goes, the banksia and leucadendron holding their shape while the softer stems open and fade, so the recipient sees a slightly different arrangement on day five than on day one. The variable stock a hills florist is working with on a given morning is no obstacle, and on a Darling Range verandah it reads like it belongs there rather than like it was flown in for the occasion. If you genuinely do not know, that is the one I would send.

How to Order Flowers to Ashendon

Phone

1300 360 469
7am to 6pm weekdays
10am Saturdays
Or order online any time.

Same Day Cutoff

Order by 2pm on a weekday for same-day delivery into the hills. Saturday cutoff is 10am, and there is no Sunday run. In winter the hills can be slow going after rain, so the earlier the order, the more room the florist has to get up there before dark.

Delivery $16.95

Delivery is a flat $16.95, subsidised. Out here that fee covers a longer run than the map suggests: gravel drives, houses set well back off the road, the odd locked gate. The more you can tell us about the address, the cleaner the drop.

A Word on Bush-Block Addresses and Cold Mornings

Two things shape a delivery out here, and both are worth a line on the order. First, the address. Ashendon only got its name in 2006, spliced together from two old foresters, Alan and Don, when the locality was cut out of Karragullen, and some maps still read an Ashendon address as Karragullen to this day. On the ground a genuine block can sit a long way off the road with no number on the house and patchy signal in the gully, so a mobile number for whoever is home, and a note on where to leave it safely, is the difference between a delivery and a wasted trip. Second, the cold. A winter doorstep in the hills can be frosted over by dawn, so if nobody will be home we would rather hold the run and try again than leave the flowers out to take the hit. Order before 2pm today and the flowers are at their door in the hills this afternoon.

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After You Order

Once the order is in, it goes straight to a florist near the area as a paid job, gets built that morning, and runs up to the address the same day if you beat the 2pm cutoff. You do not have to chase it.

The one place this used to fall down was exactly the bush-block problem. An acreage address with no number on the house, a driver who could not raise anyone by phone, and the flowers coming back to the shop at the end of the day. We changed the way those go out. Anything flagged as rural or a long driveway now has the address and a contact number confirmed before it leaves the bench, and if a drop cannot be made safely, you hear from us the same day, not three days later in a review. If something is not right, the number is 1300 360 469, seven days, or [email protected].

A word from Siobhan, on the quiet afterwards

The part nobody warns you about is the silence after you send. You picture the flowers arriving, and then you wait, and the photo you half expected does not come, and you start wondering whether they even turned up. They almost always did. People are slow to reach for the phone when they are moved, or run off their feet, or just not the type to ring, and a quiet hour or two is rarely the flowers. The gesture has done its work in that room whether they have managed to tell you yet or not. Give it a day before you read anything into it, and if you truly cannot settle, ring us and we will check for you.

For anything urgent the phone beats email, and the team is on it from 7am on weekdays, 10am on Saturdays.

ABN: 17 830 858 659

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About the Author

Andrew and Siobhan Thomson, co-founders of Lily's Florist
Andrew Thomson
Co-founder, Lily's Florist

I am Andrew, one half of the couple behind Lily's Florist. Siobhan and I bought a little flower and gift shop in Kingscliff in 2006, started the Lily's Florist network in 2009, and spent the years after signing florists up town by town until the map stretched all the way across to Western Australia. Ashendon I know the way I know most of our suburbs, by the orders that come out of it and the florist who fills them, rather than by having stood there myself. The volume up that way is steady, which is the surest sign the person covering it is doing the job right.

These days the network runs to more than 800 florists, and Siobhan and I still make the calls that matter at the kitchen table, the same as we did when it was the two of us faxing orders out of a spare room. If you want the long version of how a couple with no floristry experience ended up here, it is all on our about page.

Our Kingscliff shop

The original Kingscliff shop, bought 2006. The brand and network came three years later.