Following up from my recent blog post on the importance of customers reviews for florist shops, A great customer review is one of your most powerful marketing assets for your bricks and mortar florist shop. But how do you display it on your website in a way that looks professional and builds trust and helps with your conversion rate? In this guide I thought was important to share with you, I'll show you exactly how to turn a simple text review on any review website into a beautiful, branded image for your website. I will cover what information to include, the best free tools for the job, and a detailed tutorial on how to match the colours perfectly to your own brand.
Below are some free tools you can use to help create reviews that can sit on your website. For the purpose of simplicity I have only listed two below as, they are, at least in my opinion, the most recognised, and easiest to use. In this post I will focus on Canva, in another post I will focus on ChatGPT.
There are a number of free tools out there you can use to assist you on uploading the review to your website. But when you do, my advice is to always ensure you include all the details of the review, and even the date of the order, SKU number of the product and order reference number, these all build trust with future customers. These should include:
I can hear you thinking this as I am typing. It's actually super simple. Let's break it down into step as this is what I personally do to find colours I need. But also, I asked one of my workmates to make a video, it's as professional as we can make it with the resources we have, but it will make what I am trying to explain way easier to understand. I am super camera shy so I asked Andrew to make it :)
It's that simple, you should now have a bunch of HEX colours which will form the basis of your review image, that now will match your website. Keep these colours on file for use not only for your reviews, but other things around the shop etc.
As I have mentioned reviews are essential for any florist shop. They are a trust signal for customers, they can indirectly help with your ranks in Google and other search engines, they can increase your click through rate in Google search but most importantly they can help to increase sales, also known as, conversion rate on visitors to your website. Now, let's move onto how to make them, now that we know our websites colours.
I am going to assume at this point that you have created a free account with Canva and have logged into that account. Also, in my opinion this is the more challenging way, later on in another blog post I will discuss how to create a customer review for your florist shop in ChatGPT which is, at least in my opinion, far, far easier :)
Again, Andrew, makes a short tutorial on YouTube about it below.
At this point you should be logged into your Canva account and at the very top you should see this at the top of your page.
In the search field, I want you to click into it and type 'customer reviews'. This will then populate 100's of customer review templates for you to choose from. With a free account you can choose from any customer review template that does not have what looks like a crown in it.
Step 3 - let's find your favourite template for your florist reviews
Once you have found the template that you like for your flower shop customer reviews, click on the template which will pop a new screen showing you the review template you chose, plus a host of other similar templates, which can be very handy for further inspiration.
* Here is a little tip: If there are any others there you like, for other parts of your florist shop, you hover over them and click the 'star' button to save them to your favourites to use down the track.
Click on the purple button which says 'customize this template', which will fire this template into a new tab and you should see something like the below image.
At this point I am assuming you have followed by steps above and have isolated your florist websites' branded colours, that is, the ones we will use in the the review. Whilst not the prettiest colours, for the purpose of this guide, I will be using the HEX codes I showed you above with is a Woolworths green (#caeb6d) and yellow (#ffda00). You can also refer to the video above that is far more comprehensive.
What colour to use in what background, there are three in this example is entirely up to you. When deciding though, just play around with it.
Once you have completed your image edits I highly advise resizing your image. Downloading the flower review image the way it is will mean the image is way too large for your website.
Creating stand out review images is one of the most effective ways to build trust and show new customers that you're a safe pair of hands. Now that you have the technical skills to do it, I'd love to hear from you. What's the biggest challenge you face when it comes to customer reviews? Let me know in the comments below!
For more florist shop related articles click here.