Lily's Florist Delivery to Townsville QLD
What We Actually Do (No Corporate Fluff):
- We've Been at This Since 2006: Not in boardrooms, but at our dinner table, figuring out how to get beautiful flowers to your loved ones, over half a million deliveries later, we're still that same Mum & Dad team
- Same Day Delivery That Actually Works: Order before 2 PM weekdays and we'll get it there
- Real Florists, Real Shops: Our Townsville partners aren't in warehouses, they're in actual shops, most have been arranging flowers longer than our kids have been alive (and our eldest is 18!)
- Flowers for Real Life: From "congrats on the new bub" bouquets to "I'm sorry for your loss" arrangements, we've been there for all of it, starting at $45 because flowers shouldn't break the bank
- Actual Humans Answer the Phone: Call us and you'll get Anna or one of our team in Armidale (yes, they're all Australian, and yes, they actually know about flowers)
Here's the Thing About Sending Flowers to Townsville
There are moments in day to day life when words themselves, just aren't enough, right? Perhaps you are trying to tell your mum you love her from 1,500km away in Melbourne, or letting someone know you're thinking of them after they've lost someone special. That's where flowers come in, they kind of do the talking for you.
We learned this the hard way back in 2008. Picture this: we're in our tiny Kingscliff shop (lime green walls, no air con, baby crawling on the floor covered in sweat, glamorous, I know), and the phone won't stop ringing. People wanting flowers sent to Townsville, Cairns, everywhere. We're saying "sorry, we can't help" over and over, and it's killing us.
The Night Everything Changed
One particularly rough night with a teething baby, after turning away our millionth caller (okay, maybe not a million, we're sitting there exhausted and think to ourselves, what if we could help these people? What if we found brilliant florists in Townsville who could make and deliver the flowers for us?
So that's what we did. Drove out to meet florists, baby in tow (she actually broke something in the first shop we visited once which was great first impression!). But you know what? Every single florist we spoke to said yes. They got it. They wanted to help people connect through flowers just as much as we did.
Speaking of partners in Townsville, we thought we would share a little anecdote, the first call we made to a Townsville florist. We first spoke with Peg around 2008 and we were super nervous about it, we believe the owner of Silver Wattle Florist (at the time) and I think her husband Bob owned it also. She was so lovely, we had a lot of time for her, and she for us, as Townsville was one of our most popular regional QLD areas to send flowers to outside of our immediate area. She used to tell us constantly how Townsville was the fastest growing regional city in Australia which she was chuffed about, and how proud she was of her daughter that worked in banking. Oh, the memories are all flooding back.
Fast Forward to Today
That baby who broke the gift? She's about to finish Year 12 now, goodness how time flies. And those handful of florists? Now it's over 800 across Australia. But here's what hasn't changed, we're still just Andrew and Siobhan, making decisions at netball practice, answering emails during school drop-off, and caring way too much about every single flower order.
Our Townsville partner florists know the local scene. They know which flowers cop the tropical heat, where to source the freshest flowers, and most importantly, they care.
The Reviews Thing (We Were Terrified)
In 2013, we did something that scared us silly, we signed up with Feefo for independent reviews. No control, no deleting the bad ones, just raw honesty from customers. Flowers are subjective, a little like art, what's "romantic" to one person might be "over the top" to another. But you know what? Over 3,100 reviews later (just the last 12 months), and we've earned their Trusted Service Award - see below. Not because we're perfect (we're definitely not), but because when things go wrong, we fix them. On that note, to qualify for a Feefo Trusted Service Award you need to get at least 50 reviews in a year, with a minimum star rating of 4, at least 2,400 of our reviews in the last 12 months have been either a 4 or 5 star review, which is outstanding!
Your Turn to Send Some Joy (or Comfort)
Whether you need birthday flowers delivered to Hermit Park, sympathy arrangements for Kirwan, or just because flowers to Belgian Gardens we've got something for you and your lucky recipient. Order online whenever suits (yes, even at 2am when you suddenly remember your anniversary), or call our awarding winning team who actually enjoy chatting about flowers.
Same day delivery throughout Townsville when you order before 2 PM Monday to Friday. And if something's not right? Tell us. We'll fix it. That's not corporate policy, that's just what you do when you genuinely care.
FAQ For Same Day Flowers to Townsville
How can I get same-day flower delivery in Townsville?
Order online or call before 1 pm Monday to Saturday and we’ll deliver your flowers later that day.
Can I send flowers directly to hospitals in Townsville?
Yes. We know each hospital’s rules and deliver get-well bouquets to wards and reception desks without delay.
What if I am not satisfied with my arrangement?
Phone us straight away on 1800 466 534 and we will replace, refund or otherwise fix the problem promptly.
Do you deliver funeral and sympathy flowers in Townsville?
We do. Choose from our funeral and sympathy range and we will deliver to homes, chapels or service venues.
Can I add extras such as chocolates or balloons?
Absolutely. Add chocolates, balloons, a vase or wine at checkout or over the phone to personalise your gift.
* On that note, we cannot deliver gifts alone to Townsville, you will first need to add a flower product to your shopping cart before adding a gift.
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