No, we're not physically located in Werri Beach. We operate through a network of partner florists to ensure fresh, timely deliveries to Werri Beach and surrounding areas.
We deliver to Werri Beach and nearby locations including Gerringong, Gerroa, Kiama, and other South Coast suburbs. For deliveries to more remote locations in the area, additional fees may apply.
Our Australian Business Number (ABN) is 1783 0858 659.
While we cannot specify exact delivery times, we prioritise timely delivery to Werri Beach addresses. Factors such as coastal traffic, especially during holiday periods, may influence delivery schedules.
Yes, we offer same-day flower delivery to Werri Beach Monday through Saturday, excluding public holidays. For same-day service, please place your order before 2 PM. Orders received after this time will be delivered the following business day.
We deliver to Werri Beach on Saturdays. Sunday deliveries are only available for Mother's Day. Please note that Saturday orders must be received by 10 AM, or they'll be delivered on Monday.
Our standard delivery fee for Werri Beach is $16.95. This applies to all flower deliveries within the main Werri Beach area.
You can order through our website by selecting your arrangement, entering the recipient's Werri Beach address, and completing the checkout process. You may also place orders by phone during our business hours.
We accept major credit cards, PayPal, and direct bank transfers. Please note that we don't offer Afterpay as a payment option.
Yes, you can add a personalised message during the checkout process. We'll include your message on a gift card with the arrangement at no extra charge.
For deliveries to holiday accommodation in Werri Beach, please provide the property name, unit number, and a contact mobile number for the recipient. During peak holiday periods, we recommend ordering with extra lead time.
Yes, we deliver throughout the year, including during peak summer periods. However, during the busy South Coast tourist season, we recommend placing orders earlier in the day to ensure same-day delivery.
Yes, we deliver to the Werri Beach Surf Life Saving Club. For organisational deliveries, please provide specific recipient information and any relevant event details to ensure proper delivery.
Most of our bouquets do not include vases unless specifically mentioned in the product description. For beach holiday recipients who may not have access to vases, consider selecting an arrangement from our "Flowers with Vase" category.
For coastal deliveries to places like Werri Beach, our florists take extra care with packaging to protect flowers from salt air and wind. Our flower arrangements are designed to stay fresh even in the warmer beach climate.
Yes, we offer a selection of native Australian flower arrangements that are perfectly suited to the coastal setting of Werri Beach. These hardy varieties are ideal for the local climate.
If you experience any problems with your delivery, please contact us within 24 hours. For quality concerns, please email photos of the arrangement from multiple angles so we can address your concerns appropriately.
You can reach our Australian-based customer service team by phone during business hours (Monday to Friday, 7 AM to 6 PM, and Saturday, 7 AM to 12 PM) or via email. Our contact details are available on our website.
If nobody is home at the Werri Beach address, our delivery driver will leave the flowers in a safe, shaded location. If a secure location isn't available, we'll contact the recipient to arrange an alternative delivery time.
If you're not satisfied with the quality of your flowers, please contact us within 24 hours of delivery with photos of the arrangement. We'll review your concerns and may offer a replacement arrangement or refund as appropriate.
Approved refunds are typically processed within 24 hours. The funds may take 3-5 business days to appear in your account, depending on your financial institution.
Yes, if flowers are damaged upon delivery to Werri Beach, we'll arrange a replacement. Please notify us within 24 hours of delivery with photos of the damaged arrangement.