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Shop ByFlower
Delivery
New Berrima
When words are not enough to express the depth of your gratitude, admiration or love, just let our expressive bouquets do the talking! Lily's Florist can help you send meaningful flower gifts to your loved ones in New Berrima via our expert partner florists. We have bouquets and flower arrangements to say "I'm sorry," "Congratulations," and "I love you." We also have flowers for birthdays, romance, get-well, and sympathy. Chocolates, wine, balloons, and teddy bears can be added to sweeten your gift. Fast same-day delivery is available when you order before 2PM Mon-Fri, or 10AM Saturday. Conveniently place an order to New Berrima online or simply call us on 1800 466 534.
Flower Delivery Highlights
Express Sentiments - Specially designed bouquets to communicate messages of love, apology, congratulations, and more when words aren't enough.
Occasion-Specific Options - Carefully curated arrangements for every occasion including birthdays, romance, get-well wishes, and sympathy.
Gift Enhancements - Complement your flower selection with chocolates, wine, balloons, and teddy bears to create a more personalised gift experience.
Convenient Ordering - Same-day delivery when ordered before 2 PM weekdays or 10 AM Saturdays, with easy online ordering or expert phone assistance at 1800 466 534.
Common Delivery Questions
Can I nominate a specific delivery time?
We do not guarantee specific delivery times, but we strive to deliver flowers as promptly as possible to addresses in New Berrima NSW. As a rural area in the Southern Highlands, travel times and weather conditions can affect delivery schedules.
For special occasions such as funerals in the New Berrima and Berrima area, we make extra efforts to ensure timely delivery. Similarly, for deliveries to local schools, we ensure flowers arrive before closing time (typically 3-4 PM).
Do you deliver flowers on Sundays?
Except for Mother's Day, we do not deliver flowers on Sundays in New Berrima or surrounding Southern Highlands areas. You won't be able to select a Sunday delivery date in our shopping cart unless it's for Mother's Day.
Do you offer same-day flower delivery?
Yes, we offer same-day flower delivery to New Berrima from Monday to Saturday throughout the year, except on public holidays. To guarantee same-day delivery, please place your order by phone or online before 1 PM on the delivery day.
Due to New Berrima's location in the Southern Highlands, orders received after 1 PM will be delivered the next day. Saturday orders received after 10 AM will be delivered on Monday morning.
Do you deliver to rural properties?
Yes, we deliver to all properties in New Berrima, including rural residential properties with longer driveways. For these locations, please provide detailed directions and ensure house numbers are clearly visible from the road. We may contact you or the recipient if we have difficulty locating the property.
Local Delivery Information
Do you deliver to businesses in New Berrima?
Yes, we deliver to local businesses in New Berrima and nearby towns like Moss Vale through our partner florists. When ordering for business delivery, please provide the business name, street address, and recipient's name. For businesses with non-standard hours, please indicate this in the delivery instructions.
This is a map of our partner florists' delivery area in New Berrima. It is for display purposes only and in no way reflects where Lily's Florist is located.
Are there any delivery challenges specific to New Berrima?
New Berrima is a small township surrounded by rural properties. Our delivery drivers are familiar with the area, but for properties located on unmarked roads or without clear property numbers, additional directions are helpful. For some remote locations, we may call ahead to coordinate the best delivery approach.
Can you deliver to local attractions or wineries near New Berrima?
We can arrange deliveries to locations such as local wineries, cafes, or attractions in the surrounding area for special occasions. These specialty deliveries require coordination, and we recommend placing these orders with at least 24 hours' notice. Please provide a mobile contact number and specific meeting instructions.
Hospital and Care Facility Deliveries
Do you deliver to Bowral & District Hospital?
Yes, we deliver to Bowral & District Hospital, which serves residents of New Berrima. While not located in New Berrima itself, this is the closest hospital facility to the area.
Do you deliver to aged care facilities near New Berrima?
Yes, we deliver to all aged care and retirement communities in the Southern Highlands area, including those closest to New Berrima. Please provide the facility name, resident's full name, and their room number when ordering.
What information do I need to provide for hospital deliveries?
When ordering flowers for a patient at Bowral & District Hospital, please provide:
- Your complete details (full name, mobile number, email)
- Recipient's full name
- "Bowral & District Hospital" as the hospital name
- The specific ward they're in
- Their bed number
- Their mobile phone number
What types of arrangements are best for hospital patients?
We recommend ordering from our "New Baby," "Get Well," or "Arrangements" categories for hospital deliveries. These arrangements are specially designed in boxes that don't require vases and need minimal care, making them perfect for hospital settings.
General Ordering Information
How do I order flowers for delivery?
Visit our website to browse flower categories or use the search bar. Select your desired product, enter the delivery address in New Berrima, choose the delivery date, select the size, and add to cart. You can also add extras like teddy bears or chocolates. Follow the checkout process to enter recipient and payment details.
What is the delivery fee?
We charge a standard delivery fee of $19.95 for all flower deliveries to New Berrima. Due to the rural nature of some properties in the area, additional charges may apply for more remote locations, which we'll discuss with you before proceeding.
What happens if nobody is home for delivery?
For residential deliveries in New Berrima, if the recipient isn't home, we'll leave the flowers in a safe location away from direct sunlight and weather. For rural properties with gates or access issues, we'll contact the recipient to arrange delivery options.
Do you offer specific delivery times for funerals?
Although we typically don't guarantee specific delivery times, we make exceptions for funeral services. We contact the funeral directors to confirm the service time and date, ensuring flowers arrive prior to the service at local funeral homes or places of worship.
Customer Service
Can I call you with questions about my delivery?
Yes, you can call us during our operating hours: Monday to Friday, 7 AM to 6 PM, and Saturdays from 7 AM to 12 PM. Contact us at 1800 466 534 with any questions about deliveries to New Berrima or surrounding areas.
What if my flowers didn't arrive?
If your flowers weren't delivered to an address in New Berrima, please contact us immediately. We'll investigate and work with you on the best solution, which might include rescheduling delivery or offering a full refund.
What if I'm not satisfied with the quality of my delivery?
If you feel the flowers delivered didn't meet your expectations, please email us pictures of the arrangement (from both sides) within 24 hours of delivery. We'll review the issue and work with you to find the best solution.
Payment Information
Do your prices include GST?
Yes, all our prices include GST.
Can I get a tax invoice for my order?
Online orders automatically receive a tax invoice via email. For phone orders, you can request a tax invoice after placing your order.
When can I expect a refund if needed?
If we've agreed that a refund is the best solution for your order, you'll typically receive it within 24 hours. For PayPal payments, the refund generally takes around 24 hours to process.