Same Day Delivery - Kelso Wide
Kelso is located in Townsville's western growth corridor, the kind of suburb where backyards are actually big enough for a trampoline and maybe a game of cricket and a stonking BBQ. Family estates, cul-de-sacs, parks where kids ride bikes after school. It's part of that Thuringowa stretch that's grown steadily over the years, newer developments mixing with homes that have been there long enough to have established gardens. If you're sending flowers to someone in Kelso, we deliver there through our network of partner florists based right in Townsville. Same day delivery if you order before 2PM, flowers starting from $42.95.
We're Lily's Florist. Australian owned and operated by Siobhan and Andrew, coming up on 18 years. Started with a florist shop in Kingscliff NSW that we had no business buying according to our accountant, a baby on the way, and absolutely no clue about flowers. Somehow that chaos turned into a network of over 800 partner florists across Australia. No corporate structure, no investors wanting returns, no offshore call centres. Just a Mum and Dad still making business decisions at the dinner table between helping with assignments and driving to netball.
Two years ago we were in Townsville for Ivy's State Age Netball Championships. She plays for HDNA and they'd made state level, so we flew up the night before feeling organised and stayed on the harbour. Ivy left early with her team for warm ups, and we thought we'd grab a coffee and cruise over for the first game at 8am.
That western corridor taught us a lesson.
Thuringowa Drive at 7:30am is basically a car park. Ross River Road wasn't much better. We sat in traffic watching the minutes tick away, realising we'd completely underestimated how Townsville moves in the morning. By the time we arrived, sweating and full of apologies, the first quarter was nearly done. Ivy gave us that look, you know the one. They won the state title that weekend but she's never let us forget being late.
Kelso sits right in that western stretch. Our partner florists navigate these roads daily. They know when school zones slow everything down, which estates have confusing street layouts, how to time deliveries so they're not fighting the morning rush. That local knowledge matters, and you can't fake it from a warehouse in Brisbane.
Here's a turning point most people don't know about. After we'd sold the Kingscliff shop and moved operations to our converted garage in Pottsville, we needed help. The phones were ringing constantly, the network was growing, and Andrew and I were stretched thin trying to do everything ourselves with a young child and another on the way.
We made a decision that changed the business completely. We hired florists.
Not customer service people we'd train up. Actual florists. Anna had been working in flower shops for years and was looking for something different. Will was the same, an ex-florist ready for a career change. Our thinking was simple. If we had real florists answering the phones, we'd have credibility. Customers would be talking to someone who actually understood flowers. And when we approached new partner florists to join our network, they'd be speaking with people who knew the industry inside out.
It worked better than we'd hoped. Anna and Will could talk the talk with florists in ways Andrew and I never could. They'd discuss stem counts and seasonal availability and arrangement styles like it was second nature. Partner florists trusted us more because of them. Within months our network grew from around 20 florists to well over 50, and kept climbing.
Anna still works with us 15 years later. She's our bookkeeper now, moved on from the phones but still very much part of the family. That decision to hire people with genuine florist experience, it shaped everything that came after. The Townsville florists who deliver to Kelso today are part of a network that only exists because Anna and Will helped us build credibility in those early years.
Family suburbs have family occasions, and Kelso fits that perfectly. 50th birthday flowers are a big one. Half a century deserves proper recognition, not a last minute afterthought. We see plenty of milestone birthday orders heading to addresses in Townsville's western suburbs, celebrations in family homes with backyards big enough to host everyone.
Birthday flowers for a daughter suit Kelso too. Parents spoiling their girls, whether she's turning 18 or 38 and has kids of her own now. There's something about flowers arriving at a daughter's door that carries weight. We've been doing this long enough to know those orders often come with real emotion behind them.
And birthday gifts for him because blokes get overlooked constantly. Kelso dads who've spent years driving kids to sport and fixing things around the house and working long hours deserve recognition too. Flowers aren't just for women, and our hampers and arrangements work perfectly for the men in your life.
When you order flowers to Kelso, your order routes to one of our Townsville partner florists based on postcode and stock. They make your flowers fresh that day, put them together with care, and deliver locally. They know this part of Townsville. The newer estates with their crescents and courts. The established streets closer to the main roads. The schools and parks and community centres.
No overnight freight from Sydney or Brisbane hoping flowers survive the journey and the humidity. No production lines churning out identical arrangements. Fresh, local, made that day by florists who understand the delivery challenges of suburban Townsville.
With over 800 partner florists nationally and multiple covering greater Townsville, there's backup and coverage built into everything. If one shop runs short on a particular flower, the order routes to another partner who has it.
Same day delivery before 2PM, flowers from $42.95, made by Townsville florists who know Kelso and its western corridor location. We've been awarded a Feefo Trusted Service Award based on over 22,000 verified customer reviews. Real feedback, independently collected, nothing we can edit or manufacture.
We're still that Mum and Dad team, Siobhan and Andrew, still making decisions at the dinner table with Asha and Ivy. Anna's still with us after 15 years, part of the family now. When you order from Lily's Florist, you're supporting a business that grew from a converted garage in Pottsville to something genuinely national, without ever losing the family bit.