You are close enough to drive there, and that is exactly what makes it sting a little. The birthday, or the new baby, or the rough week your sister is having is twenty minutes up the line, and you are stuck at a desk in the city until six. So the flowers go in your place. The catch with Northgate is that the house they are going to is usually empty by nine in the morning, the family at work and school, and the front step catches the Brisbane sun by lunchtime. I am Siobhan, one of the two people who started Lily's Florist, and getting a bunch onto a shaded step at the right hour, to a door nobody is standing behind, is the part we actually think about. That is the part we handle.
Northgate is named after a railway junction, the point where the old North Coast line splits off the Sandgate line, and the cannery on Toombul Road has been putting that name on Golden Circle tins since 1947. Back in 2009, one of the first Brisbane partners we ever worked with was a florist down that same Sandgate line, near Sandgate itself. We have worked with florists right across Brisbane since 2013, and the one nearest your Northgate address is the one who makes the order up that morning.
Order Online by 2pm
Flowers from $42.95, $16.95 delivery
Or Phone 1300 360 469
7am-6pm weekdays, 10am Sat
A real customer review
"Easy online ordering and checkout. Delivery time was very quick, considering the time the flowers were ordered. Great value for money."
Simone, verified customer, order delivered to Northgate
Thanks Simone. The two things you mentioned, quick delivery and good value, usually pull against each other, because fast service is the sort of thing that normally carries a surcharge. Ours does not. Delivery is a flat fee whether the order crosses town in a couple of hours or waits until tomorrow, so a quick run never costs you more than a slow one.
As for the speed, same day comes down to getting your order in before the cutoff, and it sounds like you made it with room to spare. That you got both speed and value in the same order is the bit worth noting, and it reached Northgate without fuss.
Andrew and Siobhan, Lily's Florist
Why a Northgate Doorstep Is Harder on Flowers Than the Summer Heat
Everyone blames the heat in the delivery van. The van is cold. The damage happens on the last stretch, a sunlit concrete step on a house nobody gets home to until six. More than half of Northgate is freestanding houses, and a lot of them sit empty through the working day with the porch facing west. A chrysanthemum holds ten to fourteen days in a vase, a carnation nearly as long. Leave either one on the porch at one in the afternoon in January and the sun does in two hours what should have taken a fortnight. And the length of time is the part people forget: a stem that holds two weeks on a kitchen bench is two weeks of someone catching sight of it and thinking of you, where a cooked one is in the bin by the weekend.
A woman ordering from Bundaberg once dug her heels in over hydrangeas for a birthday going to a house just like that. Lovely flower, wrong spot. A hydrangea on an uncovered step in a Brisbane summer is finished by lunch, so I talked her onto a chrysanth and native mix and told her why. She rang back to say it was still going strong the next weekend.
So I pick for the doorstep the flowers have to survive first, then the vase, and I tell every sender the same thing. Give us a shaded place to leave it and the word that it is fine to leave it, and put a mobile on the order so the driver can call on the way. That one line in the delivery notes is worth more than any flower I could add.
There is no warehouse on Toombul Road posting these out in a box. Your order goes to a partner florist near Northgate who makes it up that morning from their cool room, and the run is timed so it lands before the worst of the day's heat.
* What happens to your order once it lands in the Lily's Florist network.
You have seen the bunches above. The harder question is usually not what to buy, it is how to land it well at a house that is empty all day, or at a ward across at Chermside. Three of the orders we take most often for Northgate are below, with what actually works for each. If you want something built for the climate, the native range is hard to beat in this heat.
A new baby at home usually means a mum asleep whenever the baby is, and the doorbell is the last thing that house needs. Mid-morning to early afternoon is the soft window, with a note to leave them in the shade by the door and skip the knock.
If she is still in, the maternity wards up at Chermside are St Vincent's Northside and Prince Charles. St Vincent's is the Catholic one, which is where a good number of Northgate families end up, and the florist covering this corner runs that hospital strip most mornings. Either way the card goes to her name rather than the baby's, and we confirm she has not been sent home before the driver sets off, because those stays are short.
Keep the lilies out of it. The pollen is a problem in a room with a newborn, and the scent is too much in a small space. Soft gerberas, lisianthus, or an orchid, which carries no pollen and no perfume and still runs a fortnight, in a box that holds its own water, that is the brief. Skip a potted plant too; the wards turn those away on infection grounds, so it goes home with the visitors instead of staying by the bed. I steered hundreds of new-baby callers off a tall scented arrangement and onto something low and boxed, the kind a tired mum can shift with one hand and a ward nurse does not have to find a vase for. New parents end up reading the card far more than they study the flowers, usually out loud, usually at some bleary hour with the baby on one arm, so tell us what to write and we will set it down properly. For new baby flowers that is the safer build every time.
The birthday is today and the recipient is at work until the evening, which is the standard Northgate problem, be it a birthday for a daughter still living at home or a partner you cannot get to.
A freestanding house can usually take a safe drop where an apartment cannot, but only if two things are true: you have told us it is fine to leave it, and there is somewhere out of the sun to leave it. A spot under the porch, behind the screen door, a side gate left unlatched, plus a mobile number, and the driver can call as they pull up. Without that, they either wait or the bunch sits on a hot step, and neither is what you paid for.
I would not leave a hydrangea on an uncovered step here in February. It cooks. For a birthday going to an empty house through the day, you want stems that shrug the heat off, so chrysanthemums, carnations, a few natives, the ones that hold while the box waits in the shade. Carnations get called cheap, which is backwards, because in a Brisbane summer one outlasts a rose by days for half the cost. Save the delicate, thirsty flowers for winter, when the doorstep is not trying to kill them. One thing once it is inside: keep it off the kitchen bench. A bowl of ripening bananas or apples gives off enough ethylene gas to finish carnations in a day, quicker than any heat, so the dining table beats the bench every time.
Ordering flowers for a funeral is one of those things you do half-numb, on autopilot, hoping you get it right because there is no redoing it. It helps to know there are really only two ways it goes. Flowers for the family go to the home, ideally with someone there to take them, within a few days. Flowers for the service go to the funeral director or the parish church, often Holy Trinity at Banyo for families around this way, and for those we need the name of the person who died and the date and time of the Mass.
Northgate carries a strong Catholic thread, so funeral Masses and graveside flowers are common, and many families order again at the month's mind and the anniversary. The flowers will not fix the day. You know that. They say the thing you cannot get into a card, and "thinking of you and your family" is enough to write. The flowers themselves last a week or two; the card tends to stay in a drawer for years, which is why those few words matter even more than the bunch does.
I took enough graveside orders off the phone to learn that two things matter at a grave in this part of Brisbane, and both come down to the sun. A hand-tied bunch laid on the ground at a place like Nundah Cemetery is wilting before the family has left the gate, so a container that holds its own water lasts far longer in the open. The stems have to be the tough ones, chrysanthemums, carnations, leucadendrons, proteas, the natives that were built for this climate, not soft roses that bruise in the heat. For the church and the casket, white lilies and white roses are the traditional read, and indoors the heat is off them. One last thing worth knowing in a suburb with a few Nepali and Hindu families: they do not send flowers to the funeral, so if that is the household, a fruit basket or a food hamper to the home after the cremation is the gesture that lands, not a sympathy bunch. Different gesture for a different family.
Order before 2pm on a weekday and it can be at the address this afternoon.
Browse Our Best-Selling BirthdaysPlenty of orders do not fit a baby, a birthday, or a funeral. A thank you to one of the businesses along the Toombul Road estates, a just-because for someone having a hard month, a milestone for a parent who has been in the same Northgate street for forty years. The workplace ones have their own rules, so give us the company name and we deliver to reception inside business hours, after a quick check the person is on site that day. For everything else, Anna has a default for this suburb.
A box arrangement in seasonal stems is the all-rounder for a Northgate address in summer. It carries its own water, so a shaded porch with nobody home to find a vase does not faze it. The stems travel without bruising, and the same box reads right in a ward, a kitchen, or at a graveside. A mixed box has a quiet advantage too: the stems fade at their own pace, so the gerbera has its day, then a lily opens a few days on, and the arrangement someone sees on day five has quietly changed from the one that arrived. That is why a mixed box from the arrangement range is the one I point people to when the occasion does not slot neatly into a category. Tell us the budget and we build to it.
1300 360 469
7am to 6pm weekdays
10am Saturdays
Or order online any time.
Same day runs on a 2pm weekday cutoff, 10am Saturdays, and no Sunday delivery. It is not arbitrary. The Rocklea market closes Saturday afternoon, so a Sunday bunch would be built from stock past its best, and an afternoon order in summer rides the hottest part of the day. Morning is kinder to the flowers.
Delivery is a flat $16.95, the same whether the run crosses Northgate in an hour or waits for tomorrow. We subsidise it; the real cost of a single hand delivery usually runs higher. Bunches start at $42.95.
Most Northgate homes are freestanding and most are empty through the working day, so the single most useful thing on your order is a shaded safe spot and the word that it is fine to leave it. Under the porch, behind the screen door, a side gate left unlatched, out of the west sun. Add a mobile and the driver can call on approach. With that, a house delivery here is low risk; without it, the choice is a wilting doorstep or a wasted trip.
Order before 2pm today and it is on its way to their door this afternoon.
Once you have placed the order, it goes straight to the partner florist covering Northgate, who builds it that morning and runs it on the timed route. You will not see it being made, which is the strange part of sending flowers, so if you want to check anything, your order number and a call to 1300 360 469 will get you a real answer.
If something is not right, email a photo to [email protected] the same day, both the arrangement and the card, and we will sort it. Same day matters, because a florist can fix a substitution while the flowers are still in the shop, not three days later.
We changed how we write delivery notes a while back, after one too many summer arrivals went wrong on a sunlit doorstep. Now the team sorts out the safe spot with the sender before the order goes through, not after it has already cooked. It sounds small. It is the difference between a bunch that is perfect at six and one that is finished by three. And if the recipient goes quiet afterwards, do not read into it. Most people ring the sender a day later, once the flowers are in water and the kettle is on. The gesture has already done its work in that room, whether they have got around to telling you about it yet or not.
Phone first if it is urgent, email if it can wait the hour; the line runs 7am to 6pm on weekdays and from 10am Saturdays, and both reach the same people.
ABN: 17 830 858 659