Same Day Delivery - Whyalla Wide
Whyalla. Steelworks town on the Eyre Peninsula, red dust sunsets, a community that gets on with it. We've never been there personally (I'll be upfront about that) but we've been sending flowers to Whyalla for years now through our partner florist network. Same day delivery, real florists, no warehouse nonsense.
My name is Siobhan, and along with my partner Andrew, we run Lily's Florist. Australian owned and operated, family business, been at this since 2009. The fact that a tiny operation that started in a struggling shop in Northern NSW now delivers to regional SA is honestly a bit wild. But there's a reason this page exists, and it goes back to a Yellow Pages ad and a baby who broke something in a florist shop.
We never planned any of this. In 2006, Andrew and I bought a florist and gift shop in Kingscliff NSW. I was pregnant, we had zero flower experience, and our accountant literally told us "don't do it." We did it anyway (we were young and optimistic, what can I say).
The plan was to scale back flowers and push organic gifts and baby products. But that phone kept ringing. And ringing. Turns out the previous owner had just paid for a Yellow Pages ad (yeah, the actual book) and suddenly we were copping 40 plus calls a day for flower deliveries. Not just local either. Taree, Townsville, Bendigo, random places we'd never set foot in.
For months we said "sorry, we can't help." Then one freezing June day in 2007, maybe $25 in the till from an entire day's trade, we looked at each other. There has to be a way.

* Our actual flower shop in Kingscliff in 2006
The idea was dead simple. Find florists in other towns. Ask them to help us with orders. No membership fees, no catches, no corporate rubbish. Just a small, transparent commission covered by adding a few extra stems. Our first visit was to a florist in Murwillumbah. Baby Asha in my arms, nervous as anything. Within 30 seconds of putting her on the ground she'd pulled herself up on a display stand and smashed something off a shelf. Crash. Well, that broke the ice. The florist laughed, I apologised profusely, offered to pay (she refused), and then pitched our idea.
She said yes. Every florist we approached said yes.
By 2013 we had 160 partners. Today it's over 800, every state and territory, regional towns like Whyalla included. We sold the shop years ago, moved fully online. Our customer service team works from Armidale in NSW (all Australian, no offshore call centres). We've also got Anna on the team, ex-florist, been with us 15 years now. Having someone with real floristry experience has given us credibility we could never have built on our own.
Still a Mum and Dad operation though. Kids are 14 and 18. Business decisions happen at the dinner table or driving to netball. No boardroom. No marketing department. Just us.
> Read our story in more detail
Distance is just part of regional life. Family in Adelaide, kids interstate, mates scattered. A bunch of flowers doesn't fix that exactly, but it does something a text message can't. It shows up. Physically. Someone has to sign for it, put it on the table, look at it over breakfast the next morning.
Birthdays are probably our biggest orders to Whyalla. Milestone ones especially, 50th or 60th when you can't make the drive. Or just surprising your mum at work because you remembered. Our birthday flower range runs from bright and cheerful through to elegant if that's more their style.
Then there's thinking of you. No occasion. No reason. Just because someone crossed your mind and you wanted them to know. For FIFO families, for mates going through it, for when a phone call feels like too much but doing nothing feels worse. These orders hit different and we treat them that way.
New baby deliveries to Whyalla Hospital are common too. Our new baby arrangements come in boxes that don't need vases (practical when someone's juggling a newborn in a hospital room, trust me). When you order, give us the ward, bed number, and recipient's mobile. Nurses won't always deliver to the bedside but we'll get as close as we can.

Order by 2pm weekdays or 10am Saturdays and we'll have flowers there same day. Delivery is $16.95, though we subsidise the cost for regional areas where it runs higher (and sometimes it does, we're honest about that).
Nobody home? Our courier leaves flowers in a safe spot, out of sunlight, out of view from the street. If that's not possible, they'll call the recipient. For funerals we go the extra mile. We call the funeral home directly, find out the service time, and make sure flowers arrive beforehand. We know these ones matter.
Business addresses usually see delivery by 5pm, residential by 7pm. We don't guarantee exact times (weather, traffic, life) but we genuinely try.
Some of the bigger online flower companies operate out of warehouses. Bulk flowers from offshore, factory workers following recipes, boxed up and posted overnight with Australia Post. That's not us.
When you order to Whyalla through Lily's Florist, that order goes to a real florist. Real shop, trained in floristry, local staff, takes pride in the work. Our partners have relationships with growers and suppliers. Some have been with us over 15 years now.
> More about where our flowers come from
If a specific flower isn't available (it happens, fresh product and all), our florists substitute with something equal or better. That's the nature of seasonal flowers. Unpredictable sometimes, but always hand arranged by someone who actually knows what they're doing.
And you can reach us. Phone, email, live chat, six days a week. Our number is 1300 360 469. We answer it. That's kind of our whole thing.
In 2019 we partnered with Feefo, a review platform endorsed by Google. Only verified customers can leave reviews. We can't delete bad ones, can't get mates to write glowing feedback. Completely independent. Honestly? Signing up scared us a bit.

Flowers are subjective. One person's "stunning" is another person's "not what I pictured." Putting ourselves out there with zero control was a risk. But we've now had over 3,000 reviews and won Feefo's Trusted Service Award in 2024 and 2025. You need at least 50 reviews at 4 stars or above to qualify. We smashed that (over 60 times the minimum, actually).
We read every single one. Good ones make our day. The others help us get better. Either way, you're ordering from a business that's been reviewed thousands of times by real customers. That counts for something.