Someone you love is in Hastings Point and you are a long way from it. Maybe it is a parent who moved up for the quiet and now lives on their own, three hours or three states from where you are sitting. You want to put something in their hands this week, and you cannot do it yourself, so the flowers go in your place. I have driven this coast since 2006, from back when Siobhan and I bought the shop in Kingscliff, and I still run the trip through in my head every time an order comes in for the village. The flowers are the easy part. Getting them into the right hands, in a town where half the houses are shut up for the season, is the part we actually work at.
About one house in five here sits empty most weeks of the year, holiday homes waiting on the school break. A bunch left on a locked-up doorstep on a Tuesday can sit there until Friday, and the sender never finds out why. So for Hastings Point we check before anything goes out: is someone actually there, is it a holiday let with a manager, is there a neighbour who can take it in. A website dispatching out of Sydney has no way to ask that question. A florist working this coast the morning of does.
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A verified customer review
"Im so happy with the flowers I ordered for my mum to cheer her up, they were almost exactly like the picture, so bright and cheery. I was impressed by the delivery as well, as promised and on time."
Michelle W., verified customer, sent a bright mixed bunch to her mum
Read Michelle's review on Product Review
Thank you, Michelle, and sorry it's taken us a while to reply, this one came through the best part of a year ago now. Hastings Point is only a short run down the coast from us in Kingscliff, past the creek and the headland, so it felt close to home in the literal sense. Sending flowers to lift your mum's mood asks a bit more than marking a date does. You're trying to shift how someone feels, and a bright mixed bunch was the right instinct for exactly that.
With a mixed bunch like that the stems shift depending on what's freshest that morning, so 'almost like the picture' is honest and expected, and the colour and cheer you were chasing come through regardless. Lovely that it reached her as promised. I hope your mum's in good spirits these days.
Siobhan & Andrew, Lily's Florist
The Stems That Survive a Closed-Up House, and the Ones That Give Up by Tuesday
The stem I reach for first in a town like this is a leucadendron, and I will tell you why. Half the addresses here are holiday houses, blinds down, shut up for weeks at a stretch, and a delivery can wait four days before anyone walks through the door. In a closed room through a Tweed summer, that is 30-plus degrees with no air moving. A leucadendron or a disbud chrysanthemum barely registers it. A hydrangea is gone by the second morning. A tulip goes soft and folds inside two days. So for an address I know might sit empty, I send the stems that were built to wait.
The other thing working against a bunch up here is the humidity. It sits between 65 and 83 per cent most of the year. Add stagnant warm air and you get botrytis, which is grey mould, taking hold on rose petals before anyone sees it. One morning the roses look perfect, the next there are fuzzy grey patches and the bloom folds in on itself. Natives and chrysanthemums give it nowhere to land. The stock for this stretch of coast comes off the Gold Coast market at Varsity Lakes, about 35 to 40 minutes north, with Brisbane as the back-up line, so what a florist buys the morning of your order is what goes in the vase that afternoon.
A good share of what goes to Hastings Point lands in an aged-care room, and those rooms are small. I steered plenty of callers off a tall showy bunch for exactly that, it takes up half a bedside table and turns into a nuisance for the staff. A low box arrangement sits better, holds its own water, and the resident can see over the top of it. Compact, scented, built to last the week. That is the brief for a room, every time.
There is no warehouse on Tweed Coast Road sending these out. I used to drive this run myself, before there was a network. Now your order goes to a florist working this stretch of coast, built the morning it goes out and driven to the door. That is the whole network in one line.
* What happens to your order the moment it lands in the Lily's Florist network.
The bunches above cover the what. Getting the right thing to the right door is the harder part in a town with a median age of 67, the oldest on this stretch of coast, half of it holiday houses and half of it people who have owned their place since long before the tourists found the creek. Three occasions come up more than any other, and for a room at the village a boxed flower arrangement usually travels better than a hand-tied bunch. And because so many of these deliveries outlast the visit, the flowers that hold for a fortnight are the ones that keep you in the room the longest.
Someone in the village has lost a partner, or a neighbour of forty years has gone. In a town where nearly half the households are a single person, a loss like that lands hard and lands quiet. Flowers will not close the distance to a funeral you cannot reach. They speak in the room when you cannot be there.
There is no funeral home or cemetery in Hastings Point, so a sympathy order goes one of two ways: to the family home, whether that is a house on the coast road or a unit at the village, or to whichever funeral director the family has engaged, most likely Heritage Brothers over at Tweed Heads or Chinderah. Tell us which when you order and we route it right. From what our florists find, within three days of the news is the window that matters.
For a home I keep it soft and low when I do not know the family, whites and greens, natives if they lean that way. Skip the heavy Oriental lilies if you are unsure of the household, the scent fills a small room and the pollen stains everything it touches. This coast runs secular, though. More people here tick no religion than any single church, so I would not reach for scripture on the card, and a lot of the services here are a celebration of someone's life. When that is the case, ask what they grew, what they loved, what was in their garden, and send those colours. Bright belongs at a send-off like that. On the phones I steered plenty of people to something plain and true: "Thinking of you, with love," or just the family name and yours. It is enough. It is meant to be. The flowers are gone in a week. The card is what they keep, in a drawer, years later, and I heard that from enough families on the phones to know it is true.
You cannot get up the coast this weekend, and the person you are thinking of is on their own more than they let on. A parent who says they are fine on the phone. A friend who went quiet.
This is the order we send more than any other to Hastings Point, and it is almost always someone a long way south checking that a person up here is alright. A thinking of you bunch does not stand in for the visit you keep meaning to make. It just means the day you thought of her did not pass without her knowing. The catch is the address. If it is a holiday unit, or a house that sits empty midweek, tell us, and the florist will confirm someone is there before it goes, or ring you if it is not.
The question came up on the phones hundreds of times, some version of "she is ninety and she is on her own, what do I send." My answer never changed. Go bright. She sees the colour from the doorway before she has picked out a single flower, and older eyes lose the soft end of the spectrum first, so the pastel bunch that looks tasteful in the photo can read as grey on a kitchen table. Hot pinks, golds, a bit of orange. And keep it low enough that she does not have to lift a heavy vase to shift it off the bench. What she can lift counts for more than what is in the bunch.
It is a big one, a seventieth or an eightieth, and you want it to look like an occasion in its own right. The largest single group in this whole town is people in their late seventies, so these land here most weeks. When the party is a long drive south of you, the flowers arrive before the family and outlast the last guest. You are really sending your presence, and it sits on the sideboard for a fortnight after.
If it is going to the TriCare village on Tweed Coast Road, it goes to reception first, and the staff log it and carry it through to the resident, usually within a few hours. We learned how these drops work the hard way in the early days, a baby screaming in the car and no park to be found in the heat, and the staff were always the ones who got the flowers the last few metres to the door. Put the resident's full name and their building or unit number in the notes and it will not go astray.
The choice that actually matters is the shape of the thing. For a room, I would take a low box over a tall bouquet every time. A big hand-tied bunch photographs beautifully and then swamps a small bedside table, and someone has to hunt down a vase for it. A boxed arrangement arrives in its own water and sits flat, and the scent does the work up close. Save the show-stopper for a birthday in a house with a mantelpiece. For a room, compact and fragrant wins.
Order before 2pm today and it is on the coast road this afternoon.
Browse Sympathy FlowersPlenty of orders here do not fit a neat occasion. A thank-you to a neighbour who has been checking in. A welcome for someone arriving at a holiday rental. A just-because for a parent who lives alone.
When someone cannot decide, I point them at the natives every time. A mixed native bunch, waxflower, a protea or two, some kangaroo paw, is the most forgiving thing you can send to this coast. Natives were built for salt air and stagnant heat, and you can see it for yourself here: the hardenbergia and coastal wattle that run wild over the headland shrug off conditions that would flatten a rose by lunchtime. A native bunch does the same in a closed room, and it will still be standing a week after a soft-petal bunch has given up. If the budget is tight, our flowers under $60 do the same job with fewer stems. Either way you are sending something that lasts, which up here is the whole point.
We have been swimming at the creek mouth here since 2006, back when Asha needed floaties and the water off the sandbar looked like someone had piped it in from Fiji. In winter we still eat burgers from the General Store up on the headland at dusk, watching for the humpbacks. Ivy swears she has counted three hundred off the point. She is probably making that up.
* Asha and Ivy building sandcastles at the Cudgera Creek mouth, Hastings Point, 2013.
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1300 360 469
7am to 6pm weekdays
10am Saturdays
Or order online any time.
Order by 2pm weekdays, 10am Saturdays, for same-day. In summer we push the drop early: a closed-up house through a 30 degree afternoon is no place for fresh flowers, so morning delivery is the rule up here from December to February. No Sunday delivery.
There has been no flower shop between Pottsville and Banora Point since the last one went home-studio in June 2025. Every Hastings Point order now runs down Tweed Coast Road from a partner florist at the north end, at Coolangatta, Tweed Heads or Banora Point. In the wet, November to April, the coast creeks rise fast. Cyclone Alfred shut the Cudgera Creek reserve for the better part of a month in March 2025, so on a bad storm day we build slack into the run and tell you straight what the weather will allow.
About one home in five here is a holiday house, empty most weeks until the school break, and it is the one thing a delivery to Hastings Point has to get right. When you order, tell us if the address is a holiday let and give us a property manager if you have one, and we will hold it or redirect it before it ever sits on a locked-up doorstep. For a permanent resident who happens to be out, the General Store on Tweed Coast Road or a trusted neighbour is the usual fallback. Order before 2pm today and your flowers are on the coast road this afternoon.
Once the order is in, it goes to the partner florist who covers this run, and they build it that morning from what came off the market. You will get an email when it is confirmed. If you want to know exactly what is going out, ring 1300 360 469 between 7am and 6pm on a weekday and we will tell you.
We are strict about the 2pm weekday cutoff, and 10am on a Saturday, and it is worth saying why. We used to take same-day orders later in the day and lean on the florist to make the run, and on the odd occasion that meant a bunch arriving tired, or a delivery slipping past close of business. A late birthday flower disappoints. A late sympathy flower can miss the one moment it was meant for, and there is no second chance at that. So we drew a hard line: in by the cutoff, or we do not promise it for that day. A straight answer beats a flower left on a step overnight.
Half the houses along this stretch are weekenders, empty most of the year (you would know if you have driven the coast road in June), so if you are not sure anyone is home, put it in the notes and the florist will ring first. The part I sit with is your end of it, ordering from three hours away and then just waiting on a photo that might not come for a day. People forget. An older mum sets them on the sill and rings you on Sunday. Silence at your end does not mean it fell flat at theirs, the gesture has already landed in that room whether they have found the words yet or not. If anything looks off when it arrives, tell us the same day. We chose the florist. That one is on us.
The phone gets you a person faster than email, so if it is time-sensitive, ring us.
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