Flowers Delivered to Kew NSW, the Camden Haven One

Search Kew flowers and Google hands you Melbourne. Wrong Kew. The real one is 2439, inland of Laurieton, and over half the village is past sixty, so most orders we take here end at a reception desk. Queens Lake village comes up most, and somebody at that desk carries it in place of the visit you keep meaning to make. Andrew writing. I have never stopped in Kew. Siobhan and I have been sending flowers into this valley since 2009, and the run still leaves before lunch. Order before 2pm and it gets there today.

Order online by 2pm · from $42.95 · $16.95 delivery Phone 1300 360 469 · 7am-6pm weekdays, 10am Sat

Bestsellers

A real customer review

"I found the service from Lily's to be the best service I have received from a business for a long time. They were so helpful and happy on the phone when I placed my order. The only thing I would like to suggest is if they could send a photo of the flowers before they are sent. Thank you Lily's for your service and care at a sad time"

Margaret, verified customer · Distant QLD

Read this review on ProductReview.com.au

Andrew and Siobhan replied

Thank you, Margaret, and sorry this reply comes a few months on. Being told we gave you the best service you've had from a business in a long while means a great deal, and at a sad time, more again. Warmth on the phone matters more than usual when you're the one carrying something heavy, and it's good the person you spoke to met you the right way. On your suggestion, a photo of the flowers before they go out, I'll be straight with you. Our florists make sympathy arrangements fresh, often within a couple of hours of delivery. Across the network, a pre-send photo is hard to promise without slowing the very thing you needed done quickly. It's a fair ask though, and we've noted it. Kew's on the mid-north coast, near Port Macquarie, a part of the coast we've had a florist in since 2008, so your order was in steady, experienced hands. Thank you for your kind words, and for letting us help when it counted.

Andrew & Siobhan, Lily's Florist

Why a Boxed Arrangement Outlives a Wrapped Bunch on a Reception Desk

Anna, qualified florist | trained in North Carolina, fifteen years on the bench, three years processing Lily's orders out of the Pottsville office

Format decides more here than flower choice does. A hand-tied bunch leaves the bench wrapped, stems out of water for the whole run, and it is built on the assumption that somebody at the other end has scissors, a vase the right height, and ten minutes to recut on the angle. On a residential aged care address that assumption fails more often than it holds. The bunch stays wrapped. The water never goes in. By day two the outer petals go papery and the whole thing reads as tired even though the stems were sound when they left.

A boxed arrangement carries its own water. The foam is soaked before a single stem goes in, the design is built low and wide so it does not topple on a trolley, and the recut has already happened at the bench where the tools are. It goes from a desk to a side table with nobody needing to touch a stem. That buys the first five days without any intervention at all, which on a shared side table already holding a water jug and a remote control is the whole game.

Kew sits in 65 to 80 percent humidity most of the year and the older fibro and brick houses through the village mostly have no air conditioning. That combination is rough on dense-petalled stems. Garden roses and hydrangea are the two I would steer away from in a January delivery here; hydrangea can fold inside a day at 28 degrees, and heavy-petalled roses pick up botrytis spotting in that humidity. What holds is chrysanthemum at ten to fourteen days, standard carnation at seven to fourteen, and leucadendron, which is close to indestructible in heat. Skip Oriental lilies on any shared-room address. The pollen stains bedding and clothing and it travels off a uniform into the next room.

Kew Is Not an Average Australian Village, and the Order Book Shows It

Age distribution, Kew NSW 2439 (population 1,761) against the New South Wales average. ABS Census 2021.

KEW 2439 NSW AVERAGE

0 to 14 years

11.9% Kew

18.2% NSW

15 to 39 years

13.1% Kew

33.2% NSW

40 to 59 years

18.0% Kew

24.9% NSW

60 to 74 years

35.0% Kew

15.6% NSW

75 years and over

18.8% Kew

7.8% NSW

median age in Kew, against 39 across New South Wales

53.8%

of the village is over sixty, so the milestone birthday here is a seventieth, an eightieth or a ninetieth

58.4%

of homes owned outright, and only 9.9% rented. People arrive here and stay

Every suburb page claims to know the area. This is the number that actually changes what we send: a village where one resident in five is past seventy-five gets boxed arrangements and reception-desk instructions, not tall vases left on a doorstep.

How a Same Day Kew Order Moves From Click to Desk

Nothing is warehoused. The stems came down off the Sydney market on an overnight refrigerated run, sat in a cool room on this coast by morning, and your arrangement is built the day it goes out. That is the whole reason the network exists.

* The chalkboard version of what happens to an order after you press the button. Five steps, one van, and a florist who has driven Ocean Drive more times than she can count.

What happens to your order when it hits the Lily's Florist network

Order online or by phone before 2pm weekdays, 10am Saturdays

Sent to a partner florist in or close to Kew as a paid order, not a brief

Built that morning from the cool room, stems conditioned, foam soaked

Loaded for the Camden Haven run, village first, then the coast road east

Hand delivered to the door, the reception desk or the funeral director

What People Send to Kew, and How to Get It Right

The order shape here is older than most places we cover. Sympathy, milestone birthdays in the seventies and eighties and nineties, and the long-distance check-in to a parent or an aunt who has lived in this valley since before the highway moved. Three cards below cover most of what comes through. If the birthday you are buying for has a number on it, the eightieth birthday range is where this postcode spends most of its celebration budget.

When a Camden Haven Family Has Lost Someone

The family is answering the door and returning calls and none of it is being done well. You are four hours away and there is no useful job for you today.

Sort the destination before anything else, because the two paths are different. Flowers for the house are an ordinary residential drop and they can land any time in the three days after the announcement. Flowers for the service go to the funeral director on Lake Street in Laurieton, four kilometres east of the village, and in our experience they want them in hand the day before with the deceased's full name plus the date and time of the service written in the delivery notes. Getting the funeral arrangement to the wrong one of those two addresses is the single most common way a sympathy order goes sideways. On the card, short lands. "Thinking of you and the family" does the work. A paragraph does not.

Anna, on what to avoid at a house full of visitors: I would keep Oriental lilies out of a home where grandchildren are coming through. The pollen marks carpet and lounge cushions and any pale shirt that brushes past it, and nobody in that house has capacity for a cleaning job this week. White chrysanthemum and lisianthus give you the same register with none of that, and the chrysanthemum will still be standing when the last of the family goes home. If the family lean native, the banksia and grevillea coming off this coast are short-stemmed, scentless, and they hold a fortnight, which matters when the house arrangement has to outlast the wake.

Ninety Years Is a Different Kind of Birthday

She has lived in this valley longer than anyone else at the table, and the family group chat has been going since Tuesday about who is driving up.

Nearly one in five people in Kew is past seventy-five, so a ninetieth is not the rarity here it would be in a growth suburb, and the format question matters more than the flower question. At home she will still be at the kitchen table, and a vase on the bench becomes part of the day. In residential care the side table is shared with a water jug, the arrangement travels down a corridor on a trolley first, and tall goes over. Put the full name and the room or unit number on the order and, from what our florists have seen, reception logs it and walks it through within a few hours. A ninetieth birthday arrangement ordered before 2pm on a weekday goes out on the same run.

Anna on what a bedside will actually hold

Low and wide, in foam, every time. It survives the trolley, it survives being moved twice, and nobody has to find a vase. Pick stems she will recognise without her glasses on: roses, gerberas, carnations, chrysanthemums. The unusual imported varieties read as decoration rather than as flowers from someone who loves her. Keep the scent down as well. Lisianthus, alstroemeria and standard carnation all sit quietly in a shared room, and the woman on the other side of the curtain has no say in what arrives.

Mum Moved Into the Village and You Have Not Been Down Since Easter

There is no occasion. That is the point. It is a Wednesday, she has been on your mind since the weekend, and the drive up is not happening this month.

Hometown Australia sits by Queens Lake and it is the only over-55 village inside the 2439 postcode, so it is the address we see most on the no-reason orders. Deliveries there go through the clubhouse reception in business hours and the staff carry the arrangement across to the unit. If she has moved on to one of the residences on Ocean Drive toward Laurieton instead, the same run covers it and reception logs every delivery that comes in. A thinking-of-you arrangement for this kind of order does better in soft pinks, creams and yellows than in anything that announces itself, because there is nothing to announce.

Four or five words on the card beats a paragraph. "Thinking of you this week" or "Wish I was closer today" is the version that gets kept. The card outlasts the flowers by months, in a drawer or under a fridge magnet, long after the last stem has gone in the bin.

Order before 2pm on a weekday and it is at the door, the clubhouse reception or the residence the same afternoon.

Browse Boxed Arrangements

When None of the Three Above Fits the Kew Order You Are Placing

A friend who has gone quiet. A retirement you only heard about second hand. The morning after a phone call that did not go the way you expected. Most orders do not come with a label on them, and the good news is the flowers do not need one either. Anna has a view on what to send when the occasion will not name itself.

For this postcode I would go native. Banksia, leucadendron, grevillea, flannel flower. The reason is not aesthetic, it is that the supply line is short: those species grow along this stretch of coast and up on the headlands rather than arriving from the far side of an ocean, and a shorter line means less time out of water before it reaches the bench. They also hold structure through a humid afternoon in a way an imported soft-petalled rose does not. And for a woman who has walked the Kattang headland tracks every September of her adult life, a native arrangement is not a generic choice. It is the bush at the end of her road, in a box.

What Goes Wrong on Aged Care Orders, and What We Changed

The complaint that used to come back to us most often on residential care addresses was not a late delivery or a damaged arrangement. It was a family member ringing a day or two later to ask whether the flowers had actually turned up. They had. Reception had logged them. The bunch was still sitting wrapped in a back office because nobody on shift had a spare vase, and the unwrapping and the recut would have taken fifteen minutes that no one on that floor had. Delivered, on paper. Never seen by the person it was for.

That one was ours, and the failure was the format, not the florist. The order had gone out as a hand-tied bouquet because the bouquets were what the website pushed hardest at the time. We re-sent it as a boxed arrangement the following morning at no charge and it was on the resident's side table by mid-afternoon. Two things changed after it. Aged care addresses now steer to a boxed format at the point of order, and if a wrapped bunch is ordered to one anyway, the florist substitutes up to a comparable box and rings the sender before the van leaves. Saturday gets an extra look, because weekend staffing runs lighter across the villages and the residences here, and a wrapped bunch landing on a Saturday afternoon can sit until Monday.

Browse other categories

70th Birthday Roses Just Because White Sympathy Gift Hampers Thank You

How to Order Hand Delivered Flowers to Kew

Phone

1300 360 469
7am to 6pm weekdays
10am Saturdays
Or order online any time.

Same Day Cutoff

2pm weekdays, 10am Saturdays. The Camden Haven run leaves the cool room mid-morning. Saturday orders to a reception desk are safest in by 9.30am, because weekend staffing is lighter. No Sunday delivery.

Delivery $16.95

Flat fee across the 2439 postcode: the village, the Queens Lake side, the acreage out along Logans Crossing Road, and the residences a few kilometres east toward the coast. Port Macquarie Base Hospital is 42 kilometres north and routed separately.

Reception Desk, Funeral Director and Hospital Protocol

Service flowers for the funeral directors on Lake Street in Laurieton need the deceased's full name and the date and time of the service in the delivery notes, ordered by 2pm the day before. Aged care and village deliveries go to reception rather than direct to a room, so put the full resident name and the unit or room number on the order; from what our florists have seen, reception then walks it through within about half an hour to three hours depending on where the shift handover falls. For Port Macquarie Base Hospital we need the full patient name and the ward, and we will not promise same day after 1pm, because the extra 42 kilometres eats the hospital's afternoon window. Order before 2pm today and the flowers are at the door, the reception desk or the funeral director this afternoon.

Browse Wreaths and Sheaths

24,000+

verified customer reviews on Feefo

2024 2025 2026

After You Order

The order goes to the florist covering the Camden Haven that day as a paid job with the address, the name and the notes already on it. They confirm the build window off the cool room and the van goes out before lunch on a weekday cutoff. If something on the order will not work, an incomplete address, a missing room number, a service time that has shifted since you placed it, we ring the number on the order before the van leaves. It is a much cheaper problem to fix in the shop than on a doorstep.

To check on a delivery, or to tell us something has gone wrong, ring 1300 360 469 between 7am and 6pm on a weekday or from 10am on a Saturday. There is no answering service in the middle. You get one of us or one of the team, and the florist's mobile is one call further if we need it.

Siobhan, on the quiet bit afterwards

I take a fair few of these calls myself, and the one I hear most is not about a delivery at all. It is someone ringing two days later, a bit sheepish, wanting to know whether the flowers arrived, because they have not heard anything back. They almost always did arrive. The silence is the part nobody warns you about. She is in her unit, or at the kitchen bench, or she has told four people about them and not the one person who sent them. That gap between the flowers landing and you hearing about it is normal, and it is not a sign that anything went wrong.

If you want to know where an order is up to, the phone will always beat email. We answer it.

ABN: 17 830 858 659

We Also Deliver Nearby

Laurieton Kendall Lake Cathie Bonny Hills Port Macquarie

About the Author

Andrew and Siobhan Thomson, co-founders of Lily's Florist

Andrew Thomson

Co-founder, Lily's Florist

I have never stopped in Kew. I have gone past the turnoff more times than I could count on the run between the Tweed and Sydney, first on the old highway alignment and then, since the end of 2009, on the bypass that took the trucks out of the village. Straight answer: my knowledge of this postcode is operational, not personal. It comes from twenty years of order data, the notes that come back off the run, and the florist who covers the Camden Haven and knows which reception desks log a delivery and which ones need a phone call.

Siobhan and I started Lily's Florist in 2009 with about twenty partner florists. There are more than 800 now. I still write the cluster pages myself, because a product photo cannot show you the part that decides whether the order works, which is the difference between an address and a doorstep. More on how the two of us got here is on the about Lily's Florist page.

* The original Kingscliff shop, bought 2006. The brand and the network came three years later.

Lily's Florist Secure and safe payment methods