Flower orders must be placed by 2 PM for guaranteed same day delivery (Monday to Friday). Orders after 2 PM are delivered the next day, and Saturday orders after 10 AM are delivered Monday morning.
All flower deliveries incur a $16.95 delivery fee, with Lily's Florist subsidising additional costs in most cases. Remote locations may require extra charges and if this is the case, one of our expert team will give you a buzz to chat about it.
When sending to hospitals, you must provide complete details including recipient's full name, hospital, ward, bed number, and mobile phone. ICU patients receive flowers at the nurse's station until moved to regular rooms.
Flower deliveries are not available on Sundays except for Mother's Day.
Any complaints about flower quality must be reported within 24 hours of delivery, with photographs of both sides of the arrangement required for resolution.
1783 0858 659