Cart is empty
0
Shop ByFlower
Delivery
to The Hill
Craving a splash of beauty to The Hill NSW for a GF, a friend, family member or someone at work? Lily's Florist delivers handcrafted flower bouquets for birthdays, anniversaries, sympathy, or just to say thank you. Order flowers or gifts before our cut-off time of 2PM for same-day to The Hill. Choose fragrant lilacs, roses, or lavenders to boost productivity at home or work like our Lily & Rose Bouquet. We also offer plant arrangements and sweet or savoury gift hampers which are the perfect welcome home gift. Choose from our featured flowers below, they are our best selling flowers over the last 12 months, or choose flowers for The Hill from any of our amazing flower collections. Buy flowers to The Hill online, delivered by our partner florists, or call a flower expert today on 1800 466 534.
Delivery Highlights
Same-Day Service - Order before 2 PM for same-day flower delivery to any address in The Hill NSW, perfect for those last-minute special occasions.
Diverse Product Range - Choose from handcrafted bouquets, plant arrangements, and gift hampers with sweet or savory options for any recipient or occasion.
Occasion Specialists - Perfectly designed arrangements for birthdays, anniversaries, sympathy, and workplace gifts with mood-enhancing flower options.
Expert Assistance - Shop online with ease or speak directly with a flower expert by calling 1800 466 534 for personalised recommendations.
Flower Delivery Questions
Can I nominate a specific delivery time?
We do not guarantee specific delivery times, but we strive to deliver flowers as promptly as possible to addresses in The Hill. Traffic conditions in Newcastle and weather may affect delivery times.
For special occasions such as funerals in The Hill area, we make extra efforts to ensure timely delivery. Similarly, for deliveries to schools like Newcastle Grammar School, we ensure flowers arrive before closing time (typically 3-4 PM).
Do you deliver flowers on Sundays?
Except for Mother's Day, we do not deliver flowers on Sundays in The Hill or surrounding Newcastle suburbs. You won't be able to select a Sunday delivery date in our shopping cart unless it's for Mother's Day.
Do you offer same-day flower delivery?
Yes, we offer same-day flower delivery in The Hill from Monday to Saturday throughout the year, except on public holidays. To guarantee same-day delivery, please place your order by phone or online before 2 PM on the delivery day.
Orders received after 2 PM will be delivered the next day. Saturday orders received after 10 AM will be delivered on Monday morning.
Do you deliver to apartment blocks?
Yes, we deliver to all apartment blocks in The Hill. Many residences in this area are heritage terrace houses or modern apartments with security systems. It's essential that the recipient is home during delivery. If they're unavailable and we can't reach them via mobile, we'll return the flowers to our shop and discuss options like pickup or an additional delivery charge.
Local Delivery Information
Do you deliver to businesses in The Hill?
Yes, we deliver to all businesses in The Hill area. When ordering for business delivery, please provide the business name, street address, and recipient's name. For offices that close early, we prioritise these deliveries to ensure they arrive during business hours.
Are there any delivery challenges specific to The Hill?
The Hill is characterised by its steep streets and heritage-listed properties. Our delivery drivers are familiar with navigating the area's unique geography and limited parking. For some locations with restricted access, we may call ahead to coordinate the best delivery approach.
Can you deliver to The Hill lookout or King Edward Park?
We can arrange deliveries to outdoor locations like King Edward Park for special occasions like proposals or picnics. However, these require special coordination, and we recommend placing these orders with at least 24 hours' notice. Please provide a mobile contact number and specific meeting instructions.
Hospital Deliveries
Do you deliver to Newcastle Private Hospital?
Yes, we deliver to Newcastle Private Hospital on Lookout Road, which serves residents of The Hill. We're familiar with all hospital protocols for flower deliveries.
What information do I need to provide for hospital deliveries?
When ordering flowers for a patient at nearby hospitals, please provide:
- Your complete details (full name, mobile number, email)
- Recipient's full name
- The hospital name
- The specific ward they're in
- Their bed number
- Their mobile phone number
What types of arrangements are best for hospital patients?
We recommend ordering from our "New Baby," "Get Well," or "Arrangements" categories for hospital deliveries. These arrangements are specially designed in boxes that don't require vases and need minimal care, making them perfect for hospital settings.
General Ordering Information
How do I order flowers for delivery?
Visit our website to browse flower categories or use the search bar. Select your desired product, enter the delivery address in The Hill, choose the delivery date, select the size, and add to cart. You can also add extras like teddy bears or chocolates. Follow the checkout process to enter recipient and payment details.
What is the delivery fee?
We charge a standard delivery fee of $16.95 for all flower deliveries to The Hill. For deliveries to more remote areas surrounding Newcastle, additional charges may apply, which we'll discuss with you before proceeding.
What happens if nobody is home for delivery?
For residential deliveries in The Hill, if the recipient isn't home, we'll leave the flowers in a safe location away from direct sunlight and street view. If that's not possible due to the property layout, we'll call the recipient to arrange an alternative delivery time or discuss other options like taking the flowers back to our partner florists' shop.
Do you offer specific delivery times for funerals?
Although we typically don't guarantee specific delivery times, we make exceptions for funeral services. We contact the funeral directors to confirm the service time and date, ensuring flowers arrive prior to the service at locations like Christ Church Cathedral or local funeral homes.
Customer Service
Can I call you with questions about my delivery?
Yes, you can call us during our operating hours: Monday to Friday, 7 AM to 6 PM, and Saturdays from 7 AM to 12 PM. Contact us at 1800 466 534 with any questions about deliveries to The Hill or surrounding areas.
What if my flowers didn't arrive?
If your flowers weren't delivered to an address in The Hill, please contact us immediately. We'll investigate and work with you on the best solution, which might include rescheduling delivery or offering a full refund.
What if I'm not satisfied with the quality of my delivery?
If you feel the flowers delivered didn't meet your expectations, please email us pictures of the arrangement (from both sides) within 24 hours of delivery. We'll review the issue and work with you to find the best solution.
Payment Information
Do your prices include GST?
Yes, all our prices include GST.
Can I get a tax invoice for my order?
Online orders automatically receive a tax invoice via email. For phone orders, you can request a tax invoice after placing your order.
When can I expect a refund if needed?
If we've agreed that a refund is the best solution for your order, you'll typically receive it within 24 hours. For PayPal payments, the refund generally takes around 24 hours to process.