Yes! We deliver to all areas of Queensland, including Amberley and surrounding suburbs through our network of partner florists in the region. Our partner florists ensure timely, fresh deliveries throughout Amberley and the greater Ipswich region.
No, Lily's Florist is an Australia-wide network online florist. We don't have a physical shop in Amberley, but we work with trusted partner florists who know the area well and deliver beautiful, fresh arrangements throughout Amberley and the Queensland region. You can place orders through our website for delivery via our local partners.
We deliver Monday through Saturday year-round, except for public holidays. For Mother's Day only, we also offer Sunday deliveries to all Queensland locations.
For same-day delivery, place your order before 2 PM Monday to Saturday. Orders received after 2 PM will be delivered the next business day. Saturday orders placed after 10 AM will be delivered Monday morning.
Our standard delivery fee of $16.95 applies to all Queensland deliveries. Lily's Florist subsidizes additional costs in most cases, and the delivery charge appears during the final payment stage of checkout.
Yes, we deliver to RAAF Base Amberley. For deliveries to the base, please provide the correct mobile phone number of the recipient. Our courier driver will contact the recipient upon arrival at the front gate, as they are generally unable to enter military facilities without authorization.
We'll try to leave flowers in a safe location away from direct sunlight and street view. If that's not possible, we'll contact the recipient to arrange an alternative delivery time. In some cases, we may need to return flowers to our partner florist's shop.
Browse our website's flower categories or use the search bar, select your desired product, enter the delivery address and preferred date, select size and any extras, and complete checkout with recipient and payment details.
No, you don't need to create an account to order flowers. Our checkout process is designed to be quick and easy.
Yes, extras like chocolates, teddy bears, and wine can be added after selecting a flower product. You must be over 18 to order gifts containing alcohol, and ID verification may be required upon delivery.
Most bunches do not include vases (images are for display only). Check our "flowers with vase" category for arrangements that include vases. Some arrangements may come with a complimentary vase (specifically noted in description).
Yes, our website features secure SSL encryption, secure payment processing through Braintree and PayPal, and we don't store credit card information on our servers.
Any payment issues, including double charges, should be reported immediately for refund. Refunds typically process within 24 hours, including PayPal refunds. All prices include GST.
Contact us by phone at 1800 466 534 during our operating hours (Monday-Friday 7 AM-6 PM, Saturday 7 AM-12 PM). Live chat is available on our website, and email support is provided for order issues.
For non-delivery, contact us immediately for resolution or refund. Value concerns must be submitted with photos within 24 hours of delivery. Quality issues must be reported within 24 hours with photos from multiple angles.
We offer a variety of popular flowers including lilies (perfect for home or office decoration), gerbera daisies (ideal for get-well wishes and birthdays), roses (timeless choice for expressing love), and native Australian arrangements that are well-suited to the Queensland climate.
We regularly update our special offers for all delivery areas in Queensland. Visit our website or subscribe to our newsletter to stay informed about seasonal promotions and discounts for the Amberley region.