Most of the calls that come to us from Ashmont arrive on the day someone has died. The name on the piece of paper is a parent or an in-law, the funeral is on Friday, and you are not flying down. Flowers will not fix it. They mark that you knew, and that you cared enough to act. I am Andrew Thomson. Siobhan and I have run Lily's Florist since 2009, and our partner florists in the Wagga area coordinate directly with Bance Funeral Services at 12 Ashmont Avenue when there is a service to deliver for.
Ashmont is 1960s and 70s housing. Some homes have security screens on the front door, some have open verandahs. The florist covering this area knows which streets have dogs behind the gate and which driveways are shared. For a sympathy delivery to the family home, getting access right on the first attempt saves the family from having to answer the door twice. The flowers arrive before the visitors do. That is the whole point.
Order Online by 2pm
Flowers from $42.95, $16.95 delivery
Or Phone 1300 360 469
7am-6pm weekdays, 10am Sat
Browse other categories
A sympathy bunch starts at the base. You lay the foliage first, ruscus or leather fern, and build the structure before a single bloom goes in. The foliage does two jobs: it creates the shape and it protects the flower heads during transport. A bunch going to a chapel service at Bance gets handled at least three times between the florist's bench and the pedestal next to the casket. If the foliage is thin, the outer petals bruise on the second handling. I built enough of these on the bench to know that the difference between a sympathy bunch that survives a service and one that does not comes down to the first sixty seconds of construction.
The calls came in from interstate more often than locally. A daughter in Melbourne, a son in Canberra, a niece in Newcastle, all ordering a wreath or a sheaf for a Bance service they could not attend. I would process the order with a note for the florist: confirm the chapel time with Bance, deliver forty minutes early. The instruction was the same on every one of those calls. The florists in or near Ashmont knew it by heart by the second year I was on the phones. The senders never saw the three phone calls between the florist, us, and the funeral home that made the timing look effortless.
You place your order. A florist in or near Ashmont opens the cool room and selects the stems. They build the arrangement by hand and drive it to the address. For a sympathy delivery, the florist coordinates with the funeral home on timing. For a home delivery, the bunch goes to the front door.
* Every Lily's Florist order follows this path. Our chalkboard maps it.
Sympathy is the anchor occasion for Ashmont, but it is not the only one. The suburb has families who have lived here since the 1970s expansion, and their milestones run the full range. Celebration flowers for a retirement or a grandchild's arrival. Get-well bunches heading to Wagga Base Hospital a few minutes away. Thinking-of-you orders from adult children in other cities. The florist covering this area fills all of them.
The wreath will not say what needs to be said at a Bance service. It marks that you knew, and that someone made the gesture in your name.
Sort the order first. If it is for the chapel, the flowers need to land on the stand before the family arrives. If it is for the home after the service, timing is softer but the arrangement still needs to look right in a room of people who are grieving.
Bance Funeral Services at 12 Ashmont Avenue is independent and family-operated, and they have handled the majority of funerals in the south-west Wagga corridor since 1974. When a caller orders a wreath or sheaf for a Bance service, the florist rings the funeral home to confirm the chapel time and delivers before the family arrives. For a sympathy delivery to the home after the service, timing is less rigid but the arrangement still needs to hold. White and green is the safest palette. Soft pastels if the family has requested colour. For the card, "Thinking of you and your family" is enough; I heard that one back from callers more often than anything else. The FC Sympathy Bunch is built for this: muted tones, foliage-backed structure, no fragile petals that bruise during the drive.
She has turned another year and you are not in Ashmont to be at the table. The flowers stand in for the seat at the breakfast you cannot make this morning.
Ashmont houses are brick veneer on quarter-acre blocks. Some have security screen doors that latch from the inside, so the florist cannot leave flowers on the porch without knocking first. Others have open verandahs with cover. The florist covering this area knows which is which.
Gerberas outlast roses by two days in dry Wagga air. The flat disc face photographs cleanly when the recipient sends the thank-you text back to whoever ordered from interstate. For an Ashmont birthday in January, a bunch left on a shaded porch at 10am will still look right at 5pm. On an exposed concrete step in full sun, three hours and the petals start to curl.
Someone you know is at Wagga Base, and you are reading flower delivery options instead of standing in the room. The arrangement is the proxy for the visit you cannot make today.
Ashmont borders the hospital precinct. Wagga Wagga Base Hospital on Edward Street is a short drive, and our partner florists run deliveries there as part of the regular Ashmont route.
Compact, fragrance-free, in water. I steered callers toward that combination for every hospital order I processed. No lilies in a shared room. The pollen stains bedlinen and the scent fills a four-bed bay in minutes. Gerberas and chrysanthemums carry neither. If the patient has already gone home to an Ashmont address, the constraints disappear. Bigger bunch, more colour, a vase if you want. The Lily & Rose Bunch opens over three days, which gives someone recovering at home something to watch change on the kitchen bench. For the card, "Thinking of you. Hope you are on the mend" lands without forcing it. Eight words and you are done.
Sympathy flowers, same day to Ashmont or direct to Bance.
Send Sympathy FlowersNone of the three cards above quite fits the order you are trying to place. That is fine. You do not need a category to send flowers to Ashmont.
If the order is sympathy, the FC Sympathy Bunch is the safest choice. Muted tones, backed with ruscus and fern, built for a service and a week in a vase after. If the order is a thinking of you bunch from interstate to a parent in Ashmont, soft tones beat bold colour. For anything else, the FC Bunch gives the florist freedom to pick from the strongest stock that week. Over 550 verified reviews on that product alone. Or call 1300 360 469 and the team will talk you through it.
Order by 2pm weekdays for same day delivery. Saturday cutoff is 10am. No Sunday delivery.
$16.95 flat rate, subsidised. Covers Ashmont and all surrounding Wagga suburbs.
Ashmont is 1960s-70s brick veneer on full blocks. Some homes have security screen doors. No apartment complexes. Community of the Redeemer Anglican Church on the main road. Bance Funeral Services at number 12.
When you order sympathy flowers for a service at Bance, include the service date and time in the order notes. The florist contacts Bance directly to confirm the chapel booking and arranges delivery before the family arrives. For a graveside at the Monumental Cemetery on Kooringal Road (a ten-minute drive from Ashmont), the florist coordinates with the cemetery office. If you are ordering from interstate and do not have the service details, call 1300 360 469 and we will ring Bance on your behalf. Order before 2pm and the wreath is at the chapel this afternoon.
When the order is for a service at Bance, the florist rings the funeral home before building the arrangement. Chapel time, family arrival, where the flowers go inside the room. That call takes two minutes and it means the wreath or sheaf is on the stand when the family walks in, not carried through the door during the eulogy. For a home delivery to an Ashmont address, the florist runs it as part of the south-west Wagga route alongside Tolland, Mount Austin, and Glenfield Park.
Sympathy orders carry more weight than any other type. The person ordering is grieving, or they are close to someone who is, and the flowers are standing in for the hug they cannot give in person. I take those orders seriously. Our florists do too. If the wreath arrives and the colour is wrong, or the timing is off, or the arrangement looks thin, that failure lands on a day the family will never forget. Andrew handles the complaints. I do not envy him that job on a sympathy order. But in seventeen years and 23,362 verified deliveries, the sympathy complaints are the rarest. The florists treat those orders differently. They give them more time on the bench.
One more thing worth knowing about the days after a sympathy delivery. The recipient rarely texts the sender straight away. They are in a room with people they have not seen in years, and the flowers are on the table doing their work. The silence is not rejection. The gesture has already done its work in that room whether they have managed to tell you yet or not.
Our Feefo reviews are independent and verified. We cannot edit or delete them. Three consecutive Trusted Service Awards: 2024, 2025, 2026. Email [email protected] or call 1300 360 469.
Flowers to Ashmont. Built by hand, delivered the same day.
ABN: 17 830 858 659