In Balcatta, the wrong flower can quietly say the wrong thing, and the family at the other end will know. A bright chrysanthemum sent to an Italian or Macedonian home reads as a death, not a birthday. A forty-day memorial, a name-day for a nonna, a white wreath that has to be the right shape at the right church on the right morning: the orders here come with a rule attached. You cannot be in the room, so the flowers go in your place, and from a few thousand kilometres away you are the one carrying the worry about getting them right. I am Andrew, and Siobhan and I started Lily's Florist in 2009. I have not stood on a street in Balcatta, and I will not pretend I have. What I know is the order book, and it tells me the same families come back to us at the funeral, then at the forty days, then year after year. Getting it right is the whole job of this page.
The thing that catches a flower run out here is not distance, it is the address. Close to half the homes in Balcatta are villas carved out of the old quarter-acre blocks, so the order is often unit three of four behind the original house, down a shared driveway, with one letterbox for the lot and no sign you can read from the street. A birthday bunch finds that. A memorial wreath cannot be left at the wrong door. Put a unit number and a mobile on the order and the guesswork goes away.
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The One Flower in Balcatta That Survives the Heat and Still Has to Be Handled With Care
Here is the flower most people in Balcatta underestimate twice over: the chrysanthemum. They write it off as the cheap, hardy one, and then they treat it as a flower you can send to any house. Both are wrong. On the heat, the chrysanthemum is the toughest cut flower you can put on a west-facing brick doorstep in a dry Perth February. It holds ten days to a fortnight at thirty degrees while a rose is done in three or four, because it barely reacts to the ethylene gas that ages most flowers from the inside. I would send it into a Balcatta summer before almost anything else.
But in the Italian and Macedonian homes that built this suburb, the chrysanthemum is the cemetery flower. It is the one Italian families carry to the graves on Giorno dei Morti, the day of the dead at the start of November, and the one that goes to the church and comes back out at the memorial. Send a bright chrysanthemum bunch to one of those houses for a birthday or a new baby and you have sent a death notice. White trips people the same way. Everyone treats white as the always-safe choice, and for a funeral it is the safe ground across both the Catholic and the Orthodox families here. For a name-day or a christening in the same household, an all-white bunch reads as a funeral.
The Macedonian Orthodox families taught me the other half of it, off the phones, years ago. They do not grieve once and stop. The memorial even has its own name, the pomen, and its own calendar: the order comes back at forty days, then three months, six, nine, the year, and on after that, year after year, sometimes as long as seven. The same white wreath, the same church, every time. So I learned to log the church and the wreath the first time, and to ask one thing before any order to a migrant Perth suburb: who is it going to, and is this a grief order or a glad one. Get that one answer right and the flower almost picks itself.
There is no Lily's shop in Balcatta, and the florists trading under the suburb's name are not ours. Your order goes to a partner florist in or close to Balcatta, built the morning it is sent, from flowers grown here in the west and never freighted across the Nullarbor. The network is real, and it is close.
* What happens to your order once it reaches the Lily's Florist network.
You have seen the bunches above. The harder part in Balcatta is not choosing one, it is landing it correctly: at a church before a service, in an aged-care room that has no spare vase, or at a celebration in a house where the wrong colour changes the message. A boxed flower arrangement that arrives ready to sit on a table earns its place across most of them. Three orders come up here more than any others.
Flowers will not fix what has happened, and you know that. What they do is mark that you tried, from the other side of the country, in a community where the form is known and noticed. A sympathy order in Balcatta might be going to a Macedonian Orthodox family, an Italian Catholic one, or a household tied to the parish on Albert Street.
Sort it by where it goes. Condolences go to the home or the aged-care room. Flowers for the service go to the church or the funeral director with the date and the family name, and because there is no cemetery inside Balcatta, graveside tributes route out to Karrakatta or Pinnaroo Valley. From what the florists who cover the area have found, services here run from the church, so a tribute needs to be at the entrance forty-five minutes to an hour before the service, not as it starts.
For a Macedonian Orthodox service the form the families asked for was a circular white wreath, built on a frame so it stands at the church entrance without flopping the way a tied sheaf would, the ring standing for eternity. For an Italian Catholic service the centre is white lilies, generous, with white and soft cream around them, anthers pinched out so the pollen never marks the linen. White is the safe ground across both. The same families would ring back for the memorials, the forty days and the quarters and the years after, and I learned to log the church and the wreath the first time so nobody had to explain their loss twice. Keep the card short, because the flowers are gone in a fortnight and the card is the part the family keeps, sometimes in a drawer for years: remembering [name], or with our deepest sympathy.
It has been a while since you visited, and you know it. A regular thinking of you bunch to an older parent in care, at MYVISTA on Nugent Street or Juniper St Andrew's, says the thing a phone call every few months cannot.
These go to reception and the staff carry them through, so put the resident's full name and room on the order. From what our florists have found, a box arrangement is the safe format in a care room: no vase to track down, no water to change, and it will not tip on a small bedside table.
MYVISTA was built by the local Italian, Greek and Macedonian community for its own elders, and Anna has a view on what lands in a room like that.
Keep it familiar. For an older resident, and especially anyone living with dementia, the roses and daisies they grew in their own garden settle a room better than anything exotic. Low and front-facing, so it reads from the bed, because she will see the colour before she makes out a single stem. Skip the chrysanthemums for a visit like this, even though they last: in these families they belong to the cemetery, not the bedside. Carnations give you the same fortnight of life and none of the meaning.
Not every Balcatta order is a sad one. A saint's day or a name-day, a First Communion, a christening, an eightieth in a house full of grandchildren: these are the glad occasions, and they are the ones outsiders miss entirely.
Send these to the home, mid-morning, bright and celebratory. A name-day is fixed to the calendar, so you can order it ahead and have it land on the day every year. The same goes for the community's own days, the ones a chain florist never clocks: Ilinden on the second of August, when the Macedonian families mark their national day, and the St Lawrence feast a week or so later at the parish on Albert Street. For the message, buon onomastico travels well in an Italian house.
Bright, but not chrysanthemums, and not all-white. On a celebration order into one of these homes I would steer you to roses, gerberas, or a potted orchid before a mixed bunch. Red, pink and gold read as joy and long life, which is the whole point of a name-day. A potted orchid keeps flowering for weeks after a cut bunch would be spent, so the gift outlasts the day by a good stretch. The flowers that quietly say funeral in this house are the all-white spray and the chrysanthemum, however good they look in the photo.
Order before 2pm today and it is at the door, the room, or the church this afternoon.
Browse White Sympathy FlowersPlenty of Balcatta orders are none of those three: a thank-you to a teacher at St Lawrence, a new baby down at Osborne Park, where the maternity ward would rather you skipped the lilies for the newborn's sake, or an eightieth for a nonna who has seen it all. You do not have to pick the perfect category. You have to suit the person.
Skip the dozen imported roses and lean on what earns its keep in this climate. A box of native flowers gives more flower for the money and holds for a fortnight in an air-conditioned house, which most of Balcatta is, and most of them grew a few hundred kilometres from the door rather than a few thousand. If you would rather hand it over, a florist's choice order lets the bench build from the best in the bucket that morning, and the natives are usually the pick of it.
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1300 360 469
7am to 6pm weekdays
10am Saturdays
Or order online any time.
2pm weekdays, 10am Saturdays. Through summer we push Balcatta runs to the morning, before a west-facing brick doorstep has had the afternoon to heat up. No Sunday delivery, so a Sunday occasion arrives the Saturday before.
Flat fee everywhere we cover, Balcatta included. The streets themselves are easy. The villas behind the streets are where the detail earns its keep.
Most of Balcatta is villas and townhouses carved out of the original blocks, so the address is often a unit number behind the street number, on a shared driveway with one letterbox for several homes. For a bunch, a unit number sorts it. For a memorial wreath or a celebration that cannot be left at a stranger's door, add a mobile we can call on arrival. For a service, the church name and the time matter more than the street number. And if you are searching from Balcatta itself, there is no shopfront of ours here to walk into; we are the delivery side of things, and that same 2pm cutoff still gets flowers to a neighbour the same afternoon. Order before 2pm today and it is at the door, the room, or the church this afternoon.
Once the order is in, it goes to a partner florist covering the area and they build it that morning. Anything you told us travels with it: the unit number, the church and the time, the name on the card, a mobile to call. You do not need to do anything else.
If it does not look right when it lands, send a photo the same day to 1300 360 469 or [email protected] and we will chase it while it can still be put right. The orders that used to slip here were the villa addresses, a wreath left at unit one when the family was in unit four, three doors down the same driveway. Now anything going to a memorial or a villa block gets a check before it leaves: we confirm the unit, and the driver carries a number to ring from the kerb. We would rather hold it for ten minutes than leave it at the wrong door.
You will probably not hear much back, and that catches people out more than anything else. A family in the middle of a memorial is not going to text you a photo of the wreath. A nonna who has just had flowers carried into her room may not call for a week, if she remembers at all. Read nothing into the silence; it almost always means the flowers did their work in a room you were not standing in. If you truly need to know they arrived, ring us and we will tell you. Otherwise, let the quiet be.
Phone is faster than email if it is for today. The team is on from 7am on weekdays, and from 10am on Saturdays.
ABN: 17 830 858 659