Flower Delivery Croydon: Same Day

Croydon has always had a way of pulling Andrew back. His sister Sarah went to PLC Croydon for years, which meant Saturday mornings watching hockey games in the freezing cold, or sitting through ballet recitals in the school hall, or just wandering the streets trying to kill time while Mum caught up with other parents. Their mum lived just up the road in Summer Hill, so Croydon became one of those suburbs you know without ever really living in. The bakery near the station. The park where he'd eat a pie waiting for Sarah to finish training. That particular smell of a Sydney winter afternoon when the light starts fading around 4pm.

Those memories feel distant now. We live in Kingscliff in Northern NSW, our kids Asha and Ivy have grown up on beaches and netball courts, and our business decisions happen at the dinner table rather than in boardrooms. But when someone orders flowers to Croydon, there's still something personal in it for us.

How Lily's Florist Evolved

We bought a struggling florist and gift shop in Kingscliff in 2006. Pregnant, zero experience, against our accountant's advice. The plan was to scale back flowers and focus on organic skincare and baby products. The previous owner had just paid for a Yellow Pages ad. The phone would not stop ringing.

* Our 'hideous' lime green start. No aircon and zero experience, but this shop is where we learned that people value real connections over corporate fluff.

Forty plus calls a day. Most for areas we couldn't deliver to. Taree. Coffs Harbour. Sydney suburbs like Croydon. For months we said sorry, we can't help.

One freezing June afternoon, maybe $25 in the till for the whole day, we looked at each other and thought there has to be something we can do with all these calls. What if we found florists in those areas and asked them to make the flowers for us? No fees, just add a few extra stems to cover our small commission. We drove out to Murwillumbah with our daughter Asha in the car seat, walked into The Flower Shed, and nervously pitched the idea. The owner smiled and said yes.

That single partnership became 7, then 20, then 150. By 2009 we'd sold the shop, gone fully online, and Lily's Florist was born. Today we work with over 800 partner florists across Australia, real shops with real florists, not warehouses or production lines.

> Learn about us in far more detail

About Our Family

We're Siobhan and Andrew. Still married, still making business decisions at the dinner table in Kingscliff. Our daughter Asha is about to graduate Year 12 and turns 19 in May. Ivy turns 15 in February and plays basketball at Carrara on Friday nights. We don't have a marketing team or a boardroom or a fleet of lawyers. When you call 1300 360 469, you get our team in Armidale, actual Australians who've been trained to help you pick the right flowers.

* he real team behind Lily's. Andrew, Siobhan, Asha, and Ivy. We’ve been a family business since Andrew's sister was still at school in Croydon.

Anna has been with us for over 15 years. She's a qualified florist who worked in shops before joining us, and she still takes calls when things get busy. She reckons about 30% of customers prefer to chat with a real person before ordering which is crazy. I can tell you, that in around 2014 that was 35%, and 2010 it was closer to 40%! We are not expecting it to get lower than 30%.

"People want to talk through what they're sending and why," Anna told us recently. "They want to know the flowers will actually get there, that someone's paying attention. You can't get that from a website."

Our Partner Florists in Sydney

When you order flowers to Croydon, your order goes to one of our Sydney partner florists. These are real shops with qualified florists who source fresh flowers, often from Sydney markets that same morning. They make your arrangement by hand and their local couriers deliver it.

We don't charge our florists membership fees. We never have. Our model has always been the same since that first nervous conversation in Murwillumbah: we send them orders, they add a few extra flowers to cover our commission, everyone wins. It's why florists stay with us for 10, 15 years. It's why your flowers arrive looking better than the picture on our website, not worse.

Why People Still Call Us

In 2026, you'd think everyone would just order online. Most do. But Anna's right, around 30% of our customers pick up the phone. They want to ask about flower availability, or check if we can definitely deliver to a specific address, or they just feel more comfortable talking to someone.

Our Armidale team answers six days a week. Monday to Friday 7am to 6pm, Saturdays 7am to 12pm. They're not reading scripts. They know flowers, they know the business, and they genuinely care about getting your order right. That's part of why Feefo awarded us a Trusted Service Award in both 2024 and 2025, based entirely on verified customer reviews.

Reviews You Can Trust

We partnered with Feefo back in 2013 because we wanted honest feedback, even when it hurt. Feefo only collects reviews from people who've actually purchased. We can't delete bad ones, we can't write fake good ones, we have zero control. Since then we've had over 23,000 reviews.

* Verified trust. Our 4.3-star rating is the honest truth from 23,000+ reviews. We’re proud to be 2025 Feefo Trusted Service Award winners.

Flowers are subjective. What one person sees as lush and romantic, another might see as over the top. Putting ourselves out there with no filter was genuinely scary. But it keeps us honest. When something goes wrong, and it does sometimes, we see it immediately and can make it right.

Same Day Delivery to Croydon

Order before 2pm Monday to Friday, or before 10am Saturday, and your flowers get delivered the same day. Delivery is $16.95, which we actually subsidise because the real cost is often higher. We deliver to homes, offices, hospitals, schools, anywhere in Croydon and the surrounding suburbs.

If the recipient isn't home, our courier will leave the flowers in a safe spot out of direct sunlight. If that's not possible, they'll call the recipient to arrange another time.

Ready to Send Flowers to Croydon?

Andrew doesn't get back to Croydon much anymore. His mum moved years ago, Sarah lives elsewhere now, and the hockey games and ballet recitals are distant memories. But every time someone orders flowers to that part of Sydney, there's a small part of him that remembers those Saturday mornings, the cold, the boredom, the pie from that bakery near the station.

We're still a family business. Still making decisions at the dinner table. Still working with real florists who take pride in what they make. If you want to send flowers to Croydon, we'd love to help.

Order online anytime, or call our Armidale team on 1300 360 469.