Most people sending flowers into Ellenbrook cannot be there to hand them over. Some are a fortnight into a Pilbara roster, a thousand-odd kilometres north; others just cannot get out of a workday on the far side of Perth. The worry is the same either way. What they want is the flowers actually there, and still looking right, when the person they were sent to opens the door. I am Andrew, one half of Lily's Florist with my wife Siobhan, and I have never run a delivery round through Ellenbrook myself. What I can tell you is what happens to that order once you press send. That part we have done a few thousand times.
Ellenbrook spent thirty years as Perth's biggest suburb without a train, and it grew anyway, out across eight villages from Woodlake to Pinegrove on the old Swan plain. The addressing does not always behave. A driver who does not know the area can punch in a street and land in the wrong village two suburbs over, the right house number sitting on the wrong map pin. So before an Ellenbrook order leaves, we sort which village it belongs to. Ponte Vecchio is not Main Street, and the twenty minutes between them is time you do not want a bunch of flowers spending in a hot car. Get that right and the rest is the easy part.
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Flowers from $42.95, $16.95 delivery
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Real customer reviews
"I WAS ABLE TO ORDER WITHIN A SHORT PERIOD OF TIME AND MY ORDER WAS DELIVERED THAT DAY WITH NO ISSUES.. GREAT SERVICE"
Ally, verified customer
Thank you, Ally. Sympathy orders usually come at short notice, you often hear about a loss with very little runway, so getting it placed quickly and on its way means the timing is one less thing to manage in a stretch that's already hard. Choosing Florists Choice for a sympathy bunch put the decision with the florist near Ellenbrook, so you weren't left picking stems on a difficult day. It arrived same-day with no snags, which is what you're hoping for when there's no time to spare. Appreciate you taking the time to write, and I hope it reached the people it was meant for.
Andrew and Siobhan, Lily's Florist
"Easy to use, nice selection of flowers and good service. Thank you"
Verified customer, "Needed to send flowers, so!"
Appreciate this. Florists Choice is the option that does the deciding for you, handy when you just need it sent and don't want to sit picking stems. You hand the colour brief over and the florist near Ellenbrook makes the bright mixed call from what's actually strong on the day, so the selection you noticed is their pick rather than a fixed recipe. Ellenbrook's out on Perth's north-east edge, which means someone close to that run made and sent it. Good to hear it was a straightforward one. Thank you.
Andrew and Siobhan, Lily's Florist
Why an Ellenbrook Summer Is Harder on Flowers Than the Coast
I learned the homecoming orders the hard way, back when I was on the phones between 2010 and 2013. A bunch sent ahead of a worker's return, left on the step Tuesday, found wilted by the Friday they finally walked in. So I ask two things before any summer order for here: what time does it go out, and is anyone home when it lands. Get those wrong and the heat finishes the job.
People get this backwards. They think humidity is what wrecks flowers. Out here it is the dryness. The sea breeze that cools the coast by mid-afternoon has twenty-seven kilometres of dry inland to cross before it reaches Ellenbrook, and most days it does not make it, or it turns up too late to matter. So a February afternoon runs thirty-eight to forty-two degrees with the humidity down around thirty percent, and that dry air just wicks the water straight out through the petals. A gerbera that gives you ten days in a June delivery gives you three on a hot doorstep in February.
Which is why I steer every summer Ellenbrook order the same way. Morning delivery, before eleven. A safe, shaded spot noted on the order, somewhere the afternoon sun cannot reach it. And hardy stems: chrysanthemums, kangaroo paw, banksia and gerberas hold up where soft roses and hydrangeas cook by lunchtime. The arrangement is only as good as the hour it is left out in. Get the timing right and half the problem is already solved.
Nobody is packing these in a shed off Reid Highway. A florist in or near Ellenbrook builds the arrangement the morning it goes out, from stems bought that week. That is the whole network.
* What happens to your order once it lands in the Lily's Florist network, drawn out step by step.
You have seen the bestsellers above. This part is about getting the gesture right for the day it is marking, whether that is a birthday for Mum, a first baby, or a funeral on a Main Street with two front desks.
A new baby means the house is already full, of visitors, of casseroles, of things that need somewhere to go. Anything you send has to earn the bench space it takes up.
If you are sending new baby flowers to the maternity ward at St John of God Midland rather than the house, they go to the main reception first and the ward staff carry them through. Put the mother's full name on the order, not the baby's, and a day or two into the stay beats day one. From what our florists find, on day one nobody in the room knows where anything should sit yet.
On what actually survives a ward, Anna has a rule.
Skip the lilies, or if someone has their heart set on the look, ask for the pollen-free Asiatic kind, which carry no pollen and no scent. Most wards will wave standard lilies through, but the pollen stains and the perfume is too much for a small room and a newborn. Nothing heavily fragrant, nothing that drops petals. A low box arrangement holds its water and does not tip when a tired parent moves it off the tray table, and carnations with a few gerberas will still look right in a week. A hand-tied bunch in a jug looks lovely for a day, then somebody has to go and find a vase, and nobody in that room has a spare hand.
When someone has been on a mine site for a fortnight, the bunch waiting at home is doing more than it looks. It marks the gap. It says someone counted the days.
The trap is sending them to land on the Monday when the roster does not finish until Friday. Four days on a kitchen bench in an empty house through a Perth February, and they are spent before the reunion they were bought for. Put the homecoming date in the notes and we hold the run for the morning of, not the order date. The same goes for any thinking of you order heading to a house that is empty on a roster.
Order the welcome-home bunch in bold colour, not white. I took a lot of these calls from the Pilbara, and the senders always reached for something soft and elegant. Wrong instinct. A homecoming is loud, it is relief, it is bright. And the bright stems are the hardy ones anyway: gerberas, chrysanthemums, a few natives that do not flinch at a forty-degree afternoon. The soft elegant stuff is exactly what a hot doorstep kills first.
Ordering flowers for a funeral is one of those jobs you do half-numb, phone in hand, head somewhere else. Flowers do not fix a death, and everyone sending them knows it. You send them anyway, because a bunch at the door says what you cannot get on a plane to say.
Sympathy orders to Ellenbrook split two ways, and the split matters more here than most places. Condolences to the family home, or flowers to the service.
There are two funeral homes at 36 Main Street. One is Unit 10, the other is Shop 10, two reception desks a few metres apart. An order that just says "36 Main Street" can land at the wrong one. Give us the unit or shop number and the provider's name and it goes to the right desk. For a condolence delivery to the home, three days is the usual window, and a card line as plain as "Thinking of you and your family" is enough. For the service itself, confirm the date and the exact unit before it goes.
For the home, you want something that asks nothing of a grieving family. No heavy scent in a closed room, and water that lasts without daily fussing. Chrysanthemums and natives over lilies for that reason. The service is different, because there the flowers are seen, so the standing arrangement carries more white and more structure. One quiet caution from the phones: Sikh callers used to ring unsure whether flowers were even right. Often they are not. At an Antim Sanskaar the flowers do not carry the rite the way they would at a Catholic Mass, so the safe move is to ask the family first. A fruit hamper to the home after the ceremony has never once been taken the wrong way.
Order before 2pm and the flowers reach the door this afternoon.
Browse Celebration FlowersPlenty of Ellenbrook orders do not fit a tidy occasion. A thank you, a thinking-of-you, a bunch for a parent in one of the two Aegis aged-care homes here in the suburb. That is most of them, honestly.
If you want my pick for the everyday ones, a bright mixed bunch built around gerberas does more work than a dozen roses. The gerberas are Perth-grown, so they reach the cool room without two days on an interstate truck behind them, and that head start is the real edge in this heat. One thing the photo will not tell you: a gerbera only holds its head up if the florist has wired each stem. The good ones do, every time, and asking for a bright mixed bunch gives the florist room to use whatever came in strongest that morning.
An aged-care room changes the brief. Send a box, not a hand-tie, so nothing tips on a crowded bedside table, and lean on carnations: long-lasting, low scent for a shared room, no pollen to drop. For someone living with dementia, send what they would know from their own garden, roses or daisies, ahead of anything that looks like a magazine cover.
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1300 360 469
7am to 6pm weekdays
10am Saturdays
Or order online any time.
2pm weekdays, 10am Saturdays. In summer we push for a morning run, so the earlier the order, the better the doorstep odds. Some Ellenbrook communities keep Saturday for worship, so for a church-tied delivery a weekday tends to sit better. No Sunday delivery.
Flat, and subsidised. Tell us which of the eight villages the address is in, Woodlake to Pinegrove, and the driver does not lose twenty minutes in the wrong one.
The orders that go sideways in Ellenbrook almost always come down to heat and timing. If the house may be empty on a roster, give us a safe, shaded spot, behind a gate or under a porch out of the western sun, not a brick step that bakes from noon. And if it is a homecoming, send the arrival date and we hold the run for the morning of. A bunch built for a forty-degree afternoon and left in the shade by 11am is a different flower by Friday than one left on a hot step at 2pm. Order before 2pm today and it is at the door this afternoon.
A real customer review
"Don't kniw, didn't use your website. Was delighted to speak to a person to place my order."
Verified customer, "Very helpful and efficient"
Thank you so much. Some people would rather not wrestle with a website at all, and there's nothing wrong with that. Picking up the phone and getting a person who can take the order down properly is its own reassurance. We keep someone on the phone through the day for exactly that reason (a 1300 line, so it reaches us wherever you're ringing from), because not every order wants to be typed into little boxes. Whoever you spoke to passed it to a florist near Ellenbrook to make up the Blue Mist and send it on. Lovely that a phone call was all it took. Thank you again.
Siobhan and Andrew, Lily's Florist
Once you have ordered, the job goes to a florist in or near Ellenbrook as a paid order, they build it that morning, and a driver runs it out. You will not get a tracking map. What you can do is ring us on 1300 360 469, 7am to 6pm on a weekday or from 10am on a Saturday, and we will tell you where it is.
A while back we added two lines to the checkout: where a parcel can safely sit out of the sun, and, if it is a homecoming, the date the person actually gets back. The Ellenbrook orders that went wrong almost always went the same way, a bunch baking on a step nobody checked until evening, or flowers that beat the recipient home by a week. Two boxes on a form fixed most of it.
One thing I will say, because it comes up. You send the flowers, and then nothing. No call, no text, no photo (the thing everyone secretly hopes for). It is easy to decide they did not arrive, or did not land right. Nine times in ten it just means the person on the other end is mid-week, flat out, head down, and they will mention it when they next talk to you. The silence is not the verdict. If you genuinely want to be sure, we are a phone call away, and we would always rather you rang than sat there wondering.
For anything time-sensitive, the phone beats email. For everything else, it is [email protected].
ABN: 17 830 858 659