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Flower Deliverey in Kaleen

Our first Canberra florist was at the Kaleen shops on Bailey Place. Andrew rang her in 2008 from our shop in Kingscliff, she said yes, and she is still with us, which tells you what you need to know about the bunch that turns up at the door. Order before 2pm on a weekday and it is there that afternoon, made by hand, from $42.95. The Florist's Choice Birthday Bunch at $74.50 is the one to let her loose on. Buy it online, or call us and our Australian team will put the order through while you are on the line.

Order online by 2pm
Phone 1300 360 469
“From start to finish easy to deal with... the flowers were delivered exactly 60 minutes after I placed the order” Mark
“I live in WA and required a Vic flower delivery for a birthday. Panic. They lived up to their promise of same day delivery” Julie
“I made my order at 1.50pm on a Wednesday... my daughter received the flowers that afternoon” Maria
“I ordered late and the flowers were delivered same day... I received a photo from the recipient and they were beautiful” Bee
“I am in Canada... I ordered during NSW night time, my day time. Delivered same day. Still looked fresh after a week” Chris
“I tried ordering from the UK... had no joy at all with another florist. Lily’s came through like champs” John
“I live in England and wanted to send flowers to my daughter... she was over the moon with them” Cheryl
“My go to for interstate floral gift shopping... not a single issue in over 10 years” Marcia
“Always fresh, beautifully arranged and delivered on time. They even write my silly messages on the card” Kelly
“They know the stress of ordering flowers for interstate people when you don’t have the details or times right. They get it” Britta
“A bouquet sent to a friend two days away from a family funeral I could not attend. Thank you for being there when I could not” Julie
“Really grateful for the flowers they put together for my friend’s funeral... easy to pick during a stressful time” Viv
“The flowers I ordered were out of season. Lily’s sent me an email to advise me of this and let me choose again” Dee
“They weren’t home at delivery, so they were very appreciative to get a call letting them know where the flowers would be left” Sara
“Beautiful bouquet that looked exactly like the photo on the website. Perfect gift to send to a patient in hospital” Heeni
“Our very ill friend received her flowers the morning after I ordered them after hours, even though we didn’t know which ward” Geoff
“She especially mentioned the bright pink gerbera in the centre. Perfect size for the shelf at the hospital” Janice
“They made an effort to deliver on the day of my sister’s birthday rather than the day after. The teddy was my hug for her” Liz
“I’ve ordered from several florists in the area over past years and Lily’s has been the best” Kate
“I typed a message for a card in German. The card was handwritten with the words I typed in German. Mum was so happy” Stig
“My mother cried all day. A photo would not do justice, she informed me. Very happy with the outcome” Helen
“Promptly sent to celebrate the birth of my friends’ new baby... a florist I can rely upon” Kathryn
“Ordered for my aunt and uncle’s 60th wedding anniversary. My aunt sent me photos, they were absolutely stunning” Karyn
“They were beautiful, even better than the photo we chose them from. The flowers were so fresh and vibrant” Tina
“Still in great condition, which is fabulous given they were delivered 8 days ago. Still holding shape, and have not wilted” Peter
“It is now 9 days later and the rose is still beautiful and has not lost a single petal” Edel
“Recipient said flowers were beautiful and still very good 10 days later. Delivery person was very polite” Denise
“I do not like to order online so will only do phone orders. I spoke to Louisa, who was friendly and helpful” Toni
“The staff member was so helpful to me over the phone, I think her name was April. My sister was overjoyed” Thalia
“You didn’t have the flowers I selected, so you contacted me to advise. The replacement was loved by the recipient” David
“I was very impressed that you communicated about the different flowers being changed. They arrived on time” Serena
“I was concerned the gift would not reach its destination, being rural. It arrived within the promised time” Robby
“Great care shown to ensure they were delivered to the correct student in a large UQ College” Nicole
“A special thankyou to the delivery man for ringing my daughter to let her know he had put the flowers in the shade” Suzette
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Same Day Flowers to Kaleen, Delivered by Real Canberra Florists

Need flowers delivered to Kaleen today? Order before 2pm weekdays or 10am Saturdays and we'll have them there. $16.95 delivery. Call us on 1300 360 469 if you'd rather chat with a real person. We're a Mum and Dad business from Northern NSW who've been sending flowers to Kaleen and greater Belconnen since 2009, back when we first partnered with a florist over at Bailey Place who agreed to take a chance on two strangers from Kingscliff asking if she'd help with their flower orders. Sixteen years later, that gamble turned into an 800 plus partner florist network spanning every corner of Australia. But we'll get to that.

> More about us

Why Kaleen Feels Personal for Us

Andrew's Mum, Ann, has family scattered through Canberra. Growing up in Sydney, he'd visit a few times a year. The drive down, the cold that hits you the moment you step out of the car, the way Canberra suburbs feel different to Sydney ones. Quieter streets. Established trees. That distinct ACT architecture from the 70s and 80s.

In 2019 we did a family trip down to Perisher. Stopped in Canberra for the night. Ivy was 10 and got sick basically the moment we arrived. We spent the whole time in an Airbnb wrapped in blankets instead of doing the Parliament House tour we'd planned. Could see it from the window though. The irony of being stuck in a city we deliver to daily but had never properly explored as a family.

How Our Canberra Network Started

This is 2008. We had a florist and gift shop in Kingscliff, far northern NSW, that we'd bought in 2006. The previous owner had just paid for a Yellow Pages ad. Yeah, the book. We kept getting calls for flowers to places we'd never heard of. Canberra was one of them. A lot of them, actually.

For months we said sorry, we can't help. Then one day, maybe $20 in the till, we thought why not try calling a florist in Canberra and seeing if they'd make the flowers for us?

The first one we rang was over at Bailey Place. I remember being nervous. Andrew rehearsed the pitch in the car beforehand. "You want to send us orders from where?" she asked. "Northern NSW," we said. Long pause. "Why not? Let's give it a go."

That one yes became Canberra. Canberra became part of a network that now covers the whole country. Sixteen years on, we still deliver to Kaleen through partner florists who know the suburb, know the hospital, know where Dorabella Circuit actually is without needing Google Maps.

Andrew and Siobhan, owners of Lily's Florist, with daughters Asha and Ivy

* Andrew and I with Asha and Ivy. Most business decisions get made at the dinner table eating Andrew's famous tantanmen ramen, or on the drive to netball. Sometimes both.

Sending Flowers to Kaleen in Winter (Anna's Take)

Canberra winters are brutal on flowers. Anna, who trained as a florist and spent 15 years on the bench before joining us as bookkeeper, has strong opinions about cold weather deliveries.

"Moving tropical blooms from a heated van into sub-five-degree air is a recipe for disaster," she explains. "Ice crystals form in the cell walls. The petals blacken almost immediately. Anthuriums, Phalaenopsis orchids, anything tropical. We double-wrap with tissue and thick kraft paper for Canberra deliveries from late autumn through to spring. The extra insulation prevents thermal shock."

It takes an extra minute. That minute adds days to the vase life.

For Kaleen specifically, Anna recommends hardy varieties that handle temperature swings. Natives do well. Roses with tighter buds that haven't fully opened. Chrysanthemums. "Avoid anything soft-petalled if it's going to sit outside even briefly," she says. "Canberra frost doesn't care how pretty your hydrangeas looked in the shop."

If you're ordering for someone in Kaleen and you're not sure what will survive the journey and the weather, call us. Anna's not on the phones anymore but she trained the team. They know what works for Canberra conditions.

Original Kingscliff Florist shop on Marine Parade where Lily's Florist began in 2006

* Our shop at 1/98 Marine Parade, Kingscliff. This is where it started in 2006. Zero florist experience, one pregnant Siobhan, and a Yellow Pages ad that changed everything.

Sympathy Flowers and Hospital Deliveries to Kaleen

Kaleen is close to Calvary Hospital. We deliver there often. Sympathy flowers, get well flowers, new baby flowers.

Anna has thoughts on sympathy arrangements too. "The peach and cream palettes provide more warmth than pure white," she says. "Pure white can feel clinical, almost cold. Grieving families respond better to softer tones. A hint of blush, some apricot, it adds comfort without being inappropriately cheerful."

We've been delivering sympathy arrangements for 16 years now. The card messages are the hardest part. People agonise over what to write. Our team reads every one as they transcribe it onto the card. Not because we have to but because a machine can't feel the weight of those words. A person can.

If you need sympathy flowers to Kaleen or to Calvary Hospital, browse our sympathy flowers collection or call us and we'll help you choose something appropriate.

Chalkboard diagram showing how Lily's Florist connects customer orders with local partner florists for delivery

* How it works. You order with us, we route it to a Canberra partner florist, they make your flowers fresh that morning and deliver to Kaleen. No warehouses. No Australia Post overnight parcels.

What Real Customers Say

We've been partnered with Feefo since 2013. Over 23,000 verified reviews. We can't edit them, can't delete them, can't get our mates to write fake ones. Feefo only collects reviews from customers who've actually placed an order.

One customer wrote about a Canberra delivery: "The native floral arrangement you delivered to my daughter in Canberra was stunning and has lasted so long. You delivered within the time frame that I asked."

Anna reads reviews like this with a professional eye. "Native arrangements lasting a long time tells me the florist selected good specimens at the market," she says. "Natives have what we call senescence cycles. Certain pods and seed heads are chosen specifically for structural integrity post-bloom. They offer a second life as dried elements long after softer fillers fade. When someone says an arrangement 'lasted so long', that's intentional selection, not luck."

Another customer simply wrote: "I sent flowers to my friend in Canberra who said they were soft and very pretty."

That's what we aim for. Soft. Pretty. Delivered when we said they would be.

Feefo Trusted Service Award badge 2024 and 2025 for Lily's Florist

* Our Feefo Trusted Service Award for 2024 and 2025. Over 23,000 verified reviews since 2013. We cannot edit or delete them, which is exactly how it should be.

Ready to Send Flowers to Kaleen?

Order online or call 1300 360 469. We're available Monday to Friday 7am to 6pm, Saturdays 7am to 12:30pm. Real Australians answer the phones from our office in Armidale NSW. No offshore call centres.

Andrew's mum still lives in Canberra. We still visit when we can. The kids are older now. Asha graduated Year 12, turns 19 in May. Ivy is 15 in February. Most of our business decisions still get made at the dinner table. Kaleen has been part of our delivery network since 2009, through partner florists who actually know the suburb. That's how we've always done it.

About the Authors

Siobhan and Andrew own and operate Lily's Florist from their base in Kingscliff, Northern NSW. They bought a struggling florist shop there in 2006 against their accountant's advice, with zero florist experience and a baby on the way. A Yellow Pages ad left behind by the previous owner led to so many interstate flower requests that they pivoted, creating a partner network model to help local florists across Australia. The BPA-free baby bottle craze accidentally funded their early flower expansion when they spotted the trend before Australian supermarkets did.

Today, Lily's Florist works with over 800 partner florists nationwide. Andrew grew up in Strathfield and Summer Hill, Sydney, with family connections to Canberra through his Mum's side. Siobhan's parents lived in Taree, which meant the Central Coast became their family meeting point for years. They have two daughters, Asha (almost 19) and Ivy (15), who get dragged into business conversations whether they want to or not.

Anna, their bookkeeper, trained as a florist and spent 15 years on the bench before moving to their back office. She still checks arrangements and provides the floristry expertise quoted throughout this page. Her knowledge of stem selection, seasonal factors, and climate-specific delivery challenges adds depth that competitors simply cannot replicate.

Lily's Florist received Feefo Trusted Service Awards in 2024 and 2025, based on over 23,000 verified customer reviews since 2013.