Kwinana Flowers, Delivered Around the Shift

If you are sending flowers into Kwinana, there is a fair chance you are not in Kwinana. You are on a site up north on a two-week swing, or stuck on a shift you cannot walk out of, and the person you want to reach is a long way from where you are standing. The flowers do the standing-in for you. Which means they have to land right, and they have to still be right when someone finally gets home and opens the door. In a working suburb like this one, that comes down to a specific question about timing, and we have been answering it for years.

Kwinana runs on shifts, not office hours. More than half the people working here are in trades, on the machines, or driving plant, so a street that looks empty at eleven on a Tuesday is just a street where everyone is at work. A wrapped bunch left on a west-facing step through a January afternoon does not have long out there. For a working address we ask which shift the house keeps. The time-sensitive orders go to the front of the morning run, and we note a shaded spot for the driver if nobody is going to answer.

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Or Phone 1300 360 469

7am-6pm weekdays, 10am Sat

Bestsellers

Why a Kwinana Bouquet Lives or Dies on the Doorstep, Not in the Vase

Anna, qualified florist | North Carolina trained, and the one who spent three years on the phones working out what survives a Perth summer

A bloke rang me once from a camp up in the Pilbara, wanting flowers for his wife in Parmelia. Before he said a word about the bunch, he wanted to know whether anyone would be home to take it. Nobody would be, not until her shift finished at four. The call taught me the question I asked on every Kwinana order after it: who is home, and when.

A flower does not care how good it looked leaving the bench. Leave it wrapped on a step that catches the afternoon sun and the heat goes to work straight away. On a thirty-degree Perth day a hydrangea loses close to seven per cent more moisture for every degree above twenty-one, so it can go limp inside an afternoon, and a gerbera that would give you a week or more from the cool room bends at the neck and gives up within a couple of hours out there. Heat is only half the story. What finishes a bouquet is the still, dry air on an exposed step, and there is no bringing a stem back once it has cooked. The Fremantle Doctor, the sea breeze that takes the edge off a Perth afternoon, does not reach this far inland until two or three o'clock, so the morning is the hot, still window with no relief in it.

So for this suburb I steered people toward the stems that take it. Chrysanthemums hold ten to fourteen days and barely notice a warm afternoon. Carnations are nearly as tough. WA-grown natives, the kangaroo paw and the banksia, were built for exactly this heat, and grown over here rather than flown in, they reach a Kwinana table with more life left than a rose that spent a day in transit from the eastern states. And I told every caller the same two things: morning delivery, and a shaded spot named on the order. Get those right and the flowers are still standing when the door finally opens.

How a Kwinana Order Actually Gets There

Your Kwinana order goes to one place: a partner florist in or close to the area, who buys from a Perth wholesaler that week and builds the arrangement the morning it is due to land. No middle shelf, no warehouse fridge, nothing sitting around for days.

* How an order moves once it hits the Lily's network: from your order to a partner florist near the area, made fresh and run the same day.

What happens to your order when it hits the Lily's Florist network

Order online or by phone before 2pm

Sent to a partner florist near the area as a paid order

Built that morning from cool-room-fresh stems

Loaded for the local delivery run

Handed to the door, same day

What Kwinana Sends, and How to Get It Right

The bestsellers above cover most of what gets sent into Kwinana. These are the few worth a word on getting right, because the address, the timing, or the family on the other end asks for it. Most orders here are birthdays, and a good share of them sit under sixty dollars, which is where a lot of Kwinana budgets land. The sympathy and hospital runs are where the details matter most.

When the House Is Empty Till Knock-Off

You want a birthday bunch to land while they are there to open the door, not bake on the step for six hours. That is the catch in Kwinana: the person it is for is usually at work when the flowers turn up, so the timing is the whole game. If they are on days, a morning drop means it is waiting when they get in. If they are on afternoons or nights, they are often home through the day, so a mid-morning run actually beats first thing.

Tell us which, and add a shaded spot in the notes. Our drivers would rather leave a bunch in the shade by a side gate with a note than knock on a door nobody is behind. For the everyday ones, a browse through the best-selling birthday flowers is the quickest way in.

From December to March, send the stems that can sit in the heat. A summer birthday bunch on a Kwinana front step is working against the sun from the moment it lands, so I leant on chrysanthemums and natives that hold for over a week and shrug off a warm afternoon. One caveat that matters in this suburb: if the birthday is for a Filipino or Chinese household, swap the chrysanthemums for carnations. To those families a chrysanthemum is a funeral flower, and it keeps that meaning even on a happy day. Carnations take the heat just as well and read the right way. Come the cooler months, June through August, the rules relax and the soft, pretty things, the tulips and ranunculus, will go the distance.

Sending Sympathy Flowers to a Kwinana Family

Sending sympathy flowers is hard enough up close; from a distance, for a family you cannot stand beside, it is harder again. Flowers never feel like enough at a time like this, and the family knows it too; they stand in for the hand you would put on a shoulder if you could be there. When the time comes, they usually go one of two ways: to the family at home, or to the service. Condolences for the family go to the house. Flowers for the service go to the funeral home, and Bowra and O'Dea on Summerton Road in Medina handles most of the funerals around here. A Filipino service will often run through St Vincent's parish in Parmelia first, and those are big, well-attended send-offs.

If they are going to a service, we need the date and time, and they want to be there thirty to forty-five minutes before it starts, not during. Sympathy flowers for a funeral are addressed to the funeral home; condolences sent to the home go to the family. If you are stuck on the card, "thinking of you and your family" carries it without trying too hard.

Anna on getting a Filipino funeral order right

A good few of the sympathy calls I took for this part of Perth were for Filipino families, and they are not a quiet, two-stem affair. The community turns out, and the wake can run two, three, even four days before the funeral, so the flowers have to last the distance. I steered those orders toward white chrysanthemums, white lisianthus and natives, the things that hold through a long wake without wilting halfway. And always white. Red at a Filipino funeral reads wrong, the same as it does across a lot of cultures, so I kept it off the order unless the family asked for it.

Getting Flowers In to Rockingham General

Being a drive away while someone you care about is stuck in a ward is its own kind of hard. The nearest hospital to Kwinana is Rockingham General, about fifteen minutes up the road, and it takes most of the area's admissions. If they are on the mend, send something bright; if you are not sure how things are sitting, something softer and calmer suits the room better.

Flowers go to the ward, so we need the patient's full name and the ward or room number; without the ward they sit at reception. From what our florists see, once a bunch reaches the ward desk the staff walk it to the bed within a few hours. If you do not have the ward, the switchboard on (08) 9599 4000 will point you the right way. If they only went in today, order for tomorrow morning, day one is chaos and the ward may still be moving them. A short line like "thinking of you, get well soon" on the card is plenty. For options built to travel, the hospital flowers range is the place to start.

Most people reach for a big showy bunch with lilies for a hospital, and it is the wrong call. Lilies drop pollen that stains and the scent is too much in a closed ward, so I always swapped them out. A box arrangement beats a hand-tied bunch every time on a ward, because it carries its own water and nobody on staff has to hunt down a vase. Gerberas, carnations, lisianthus, none of them heavily scented: that is what travels well to a bedside. If they love lilies, send a peace lily in a pot instead; it is not a true lily, so there is no pollen and no perfume to worry about.

Order before 2pm and the flowers are at their door this afternoon.

Browse Birthday Flowers

Not Sure What Fits the Order You're Placing?

Plenty of orders into Kwinana do not fit a neat box. Anna had a steer for that.

The orders that stumped people on the phone were the no-occasion ones, just a need to send something. My steer for a Kwinana address was a mixed bunch built around WA natives and carnations: value for the money, tough enough for the heat and the long wait when nobody is home till knock-off, and right for almost any reason, whoever it is going to. Tell us the rough spend and the feeling, and the florist picks the best of what came in that morning.

Browse other categories

Birthday for Mum Thinking of You Just Because Sympathy in White Celebration Thank You

How to Order Flowers to Kwinana

Phone

1300 360 469
7am to 6pm weekdays
10am Saturdays
Or order online any time.

Same Day Cutoff

Order by 2pm on a weekday for same-day delivery. Through summer, the earlier the better: a morning slot keeps the flowers off a hot afternoon porch.

Delivery $16.95

Flat and subsidised. Kwinana is nearly all standalone houses, so there is no intercom or front desk, which makes the delivery note the important part. The exception is somewhere like Aegis Banksia Park in Calista, where flowers go to reception and the staff carry them through to the room.

Summer Mornings and the Empty Doorstep

From December to March a Kwinana doorstep can be sitting at thirty degrees by mid-morning, and most homes here are shut up while the household is on shift. That is why we push the time-sensitive summer orders to the front of the morning run, and why a shaded safe spot in the delivery notes, a side gate, a verandah, under the carport, does more for the flowers than anything else you can do. Order before 2pm today and the flowers are at their door this afternoon.

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After You Order

Once you have ordered, it goes straight to the partner florist covering Kwinana as a paid order, and they build it from the cool room that morning. You get a confirmation by email, and the number at the top of the page is the same one you can call on the day if you want to check anything.

The order we used to get wrong here was the one placed from a long way off, a worksite up north or another state, for someone the sender could not actually confirm was home. The flowers would arrive to an empty house and wait. So we changed the checkout: a long-distance order now flags a prompt to confirm someone will be there, or to leave a safe spot if not. If something still does not look right when it lands, send us a photo the same day on 1300 360 469. The team answers seven through the week and ten on Saturdays, and we would far rather sort it that afternoon than read about it later.

A word from Siobhan, on the quiet after it lands

Here is the thing nobody warns you about sending flowers to someone you cannot get to: you press order, and then you wait, and the waiting is the worst part (I have done it myself, more times than I would like). Picture it from their end. They come in off a ten-hour shift, wrung out, and there is a bunch sitting in the shade by the gate with their name on it. The surprise comes first, then the hunt for the card to see who sent it, and the thank-you text lands after that, once it has sunk in, sometimes not till the next day. So if you do not hear back straight away, try not to read into it. If you genuinely need to know it arrived, ring us. We would much rather tell you than have you sit there wondering.

Phone is faster than email if it is same-day. Anything that can wait, [email protected] reaches us too.

ABN: 17 830 858 659

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About the Author

Andrew and Siobhan Thomson, co-founders of Lily's Florist

Andrew Thomson

Co-founder, Lily's Florist

Kwinana is the kind of town that gets on with the work and does not wait around for a thank-you note, which is roughly how it ended up lending its name to the freeway the whole city drives on. It has taken a few hits over the years, the refinery winding down among them, and got on with it the way it always has. We have been sending flowers into Perth's south for years now, and a working suburb like this one is exactly the sort of place the network was built to reach.

Siobhan and I bought a little flower shop in Kingscliff in 2006 and turned it into a delivery network in 2009. We started out faxing orders to a handful of florists, and by the time the network reached Perth we were past a hundred and fifty of them. It is over eight hundred now, still run by the two of us. The whole story, fax machine and all, is on our About Us page.

* The original Kingscliff shop, bought in 2006. The brand and the network came three years later.