In 2025, just like 2024 (yeah back to back), Lily's Florist received a Feefo Trusted Service Award. If you're not familiar with Feefo, they're one of the only genuine review platforms endorsed by Google, and they only collect reviews from actual customers who've actually bought something. We can't fake it, delete the dodgy ones, or get mates to write nice things about us.
Here's the thing about flower reviews though. They're subjective by any measure. Three people can look at the same bouquet and think three completely different things, just like art. One person sees romantic and lush, another sees over the top. So when we signed up with Feefo back in 2013, putting ourselves out there with zero control over what people would say took some serious guts.

In the 12 months to qualify for the award, we received 3,025 reviews from customers who placed orders. Over 2,400 of those were 4 or 5 stars. That's more than 60 times the minimum needed to qualify. Every time you order flower delivery Lugarno, you're backed by that same commitment to service that earned us this recognition.
We've been delivering flowers to Lugarno for 15 years through our partner florists who serve this area. They know the streets, the apartment blocks along the river, the family homes up the hill. When someone orders flowers to Lugarno, whether it's to Killara Avenue or down near the riverfront, our local partners know exactly where they're going.
Our network covers Lugarno seamlessly, along with surrounding areas like Peakhurst, Peakhurst Heights, and across to Oatley. The florists we work with are real shops with real staff, not warehouses churning out production line bouquets. They're Mum and Dad businesses, just like ours.
The process is dead simple. You can order online through our website or call us any time Monday to Friday, 7am to 6pm, or Saturday morning until 12:30pm. Our team is based in Armidale, NSW. All Australian, no offshore call centres.
When your order comes through, it hits our system and gets routed to the right partner florist based on the Lugarno postcode and what they've got in stock that day. If you've ordered 24 red roses to a home on Lime Street and our partner florist only has 12 left, the order automatically goes to the next closest florist who can fulfill it properly. Simple.
That florist then makes your arrangement fresh that day. These are real florists in real shops who've been fully trained in floristry. They make the bouquet by hand, not following some factory recipe, and they deliver it themselves or through their trusted local courier.
For same day delivery to Lugarno, you need to get your order in before 2pm Monday to Friday. After 2pm, it goes out first thing the next day. Saturday orders need to be in by 10am, otherwise they'll be delivered Monday morning. Our flowers don't get boxed up and sent via Australia Post. They're made locally and delivered fresh.
There's something about birthday flowers arriving at a Lugarno home that just works. Maybe it's because so many homes here have that connection to the water, those big family gatherings on weekends, the kind of suburb where birthdays actually get celebrated properly.
We've sent countless birthday arrangements to Lugarno over the years. Everything from bright mixed bunches for milestone birthdays to elegant rose arrangements for Mum's special day. The beauty of ordering with us is you can choose exactly what suits the person. Our Deal of the Day bunch at $73.95 is always popular for birthdays when you want something generous but you're happy to leave the exact flower choice to the florist's expertise that day.
Birthday flowers to a Lugarno address get delivered right to the door. If it's a home and nobody's there, we'll leave them somewhere safe, out of the sun and away from street view. We'll call if we need to arrange something different.
> See our flowers for 50th birthdays
When someone's lost a loved one in the Lugarno area, flowers become more than just a gesture. They're a way of saying what words can't quite manage.
We treat funeral orders differently to regular deliveries. If you're ordering sympathy flowers for a service, we'll call the funeral home directly to confirm the timing and make absolutely certain the flowers arrive before the service starts. We know the local funeral directors and we know how critical timing is on these occasions.
For home deliveries after a loss, we handle those with extra care too. Our florists understand that these arrangements need to be elegant, respectful, and absolutely spot on. White flowers, soft pastels, classic arrangements that bring comfort without being over the top.
You can order from our sympathy category online, or if you'd prefer to talk it through with someone who understands, call us. Sometimes it helps to have that conversation.
> View our funeral service flowers
Hospital deliveries are always special, and if you're sending flowers to welcome a new baby at a hospital near Lugarno, we've got you covered. St George Hospital isn't far, and we deliver there regularly.
The key thing with hospital flowers is getting the right type of arrangement. We recommend choosing from our new baby category or our arrangements section, because these come in special boxes. No vase needed, minimal care required, perfect for a new mum who's got her hands full with a newborn.
We'll need the mum's full name, the hospital name, ward, and bed number if possible, plus her mobile number. We don't usually call to spoil the surprise, but occasionally we might need to if there's any issue finding her.
For home deliveries of new baby flowers in Lugarno, same process as always. Fresh, hand delivered, made that day by a real florist.
These might be our favourite orders. No occasion, no special reason, just someone in Lugarno who wants to brighten someone else's day.
We've heard so many stories over the years. The husband who sends flowers to his wife at home just to say thanks for putting up with him. The daughter who sends flowers to her mum in Lugarno because she lives interstate now and misses her. The friend who knows someone's going through a rough patch and wants them to know they're thinking of them.
These surprise deliveries often get the best reactions. One customer told us their flowers "made Christmas special for special people." Another shared that the recipient was "in tears" when the bouquet arrived. That's what we're here for. Those moments.
> Be inspired by our just because flowers
You've probably seen us mention that we're Australian owned and operated. That's true, but what does it actually mean?
My name's Siobhan, and my partner Andrew and I started Lily's Florist back in 2009 after buying a tiny flower shop in Kingscliff. We had a baby, zero experience, and our accountant told us not to do it. We did it anyway.
That single shop became a partnership with one brave florist in Murwillumbah, which became a network that now includes over 800 partner florists right across Australia. But we're still just a Mum and Dad business. We don't have boardrooms or marketing teams or offshore call centres. Business decisions get made at the dinner table or while driving the kids to school.
Every flower order that comes through for Lugarno gets the same attention whether it's order number 1 or order number 10,000 for the day. That's just how we do things. If you want the full story about how a Yellow Pages ad changed our lives and led to all this, you can read it on our About Us page.
Same day flower delivery Lugarno is available Monday to Saturday. Order before 2pm and we'll have them delivered that day. After 2pm, they'll go first thing the next day.
You can order online right now, call us during business hours, or use the live chat on our website if you've got questions.
We're here to help make someone's day in Lugarno a bit brighter. That's what flowers do best.