Same Day Delivery - Minchinbury Wide
Order before 2pm weekdays or 10am Saturdays for same day delivery. Call 1300 360 469 or order online. Delivery $16.95.
I remember the first time Andrew mentioned Minchinbury. We were in the car, heading somewhere, probably one of those endless netball trips to Coomera with the girls in the back, and he said something about how different that part of Sydney was now compared to when he was a kid. See, Andrew grew up in Strathfield and Summer Hill, closer to the city, but his extended family had connections all over Western Sydney, especially his school friend group. His Mum's side came from the Hunter Valley originally, Maitland and Cessnock, coal mining and tennis championships, the whole lot. People moved around. Cousins ended up in Narellan, friends in Mount Druitt, someone's uncle out near Penrith. Sydney sprawled, and families sprawled with it.
Minchinbury sits in that sprawl. Not quite Mount Druitt, not quite Blacktown, but near both. Eastern Creek is right there. Bungarribee Park if you head south. It's one of those suburbs that quietly went from paddocks and industrial estates to streets full of families. The Westfield Hoxton Park pulls people from everywhere now, but back when Andrew was young, this whole area was just starting to fill in. The M7 changed things. Suddenly you could loop around Sydney without touching the city. Minchinbury became less remote.
When you order flowers to Minchinbury through Lily's Florist, they're coming from someone who knows Western Sydney deliveries. Not from a warehouse. Not shoved in an Australia Post van overnight. From a real florist who understands that this part of Sydney has gotten busier, that traffic can be brutal around Eastern Creek on weekdays, that timing is super important. Our partner florists here have been part of our network for years. They know the streets.

* This is the shop at 1/98 Marine Parade, Kingscliff, as it looked when we bought it in 2006. We had no florist experience, a baby on the way, and our accountant told us not to do it. The Yellow Pages ad from the previous owner kept ringing with orders from Greater Sydney that we couldn't fill. That's how the partner florist model started.
Here's the honest version. When you order flowers online or ring us on 1300 360 469, your order comes into our system. We look at the postcode, check which of our partner florists in Western Sydney has availability that day, and send your order directly to them. Not to us. Not to some central warehouse. Straight to a florist who'll make the flowers fresh that morning or afternoon.
If you've ordered red roses and our Minchinbury partner only has fourteen stems left, we reroute to the next closest florist. It's automatic now, but we built that system ourselves back when we were working out of our garage in Pottsville with a baby crawling around the floor. The goal was always the same. Get fresh flowers made by someone who knows what they're doing to the person who's meant to receive them. No shortcuts. No overnight boxes that arrive looking sad.

* From our shop days in Kingscliff. This chalkboard sat near the counter (not the same one), reminding us (and customers) of the same cutoff times we still use today: 2pm weekdays, 10am Saturdays. Some things don't change, even when you go from one shop to 800 partner florists.
Anna, who's been with us for fifteen years and used to be a qualified florist before she became our bookkeeper, still checks arrangements when she can. She has strong opinions about things. Like how we don't deliver on Sundays outside of Mother's Day. "Any florist delivering Sunday is using Friday stock," she told us years ago. "You're already down thirty percent on vase life before the recipient even gets them." We listened. That's why our last delivery day is Saturday, before 10am if you want same day.
Roses are easy to mess up. Most people don't know that. You see a rose, it looks like a rose, what's the difference? Anna taught me what to look for years ago when we were still learning this business. The sepals, those green bits at the base of the bud, they fold back when the flower's ready. About ninety degrees from the bud is the sweet spot. That means the rose has stored enough sugar to actually open properly once it's in the vase. Buds that are too tight, they'll never bloom. They sit there, stubborn, then they just go brown.
Our florists check for that when they're buying stock. It's one of those small things that separates a bunch that lasts three days from one that lasts ten. For birthday flowers especially, you want longevity. Nobody wants to give someone roses that die before the birthday cake's even finished.
Birthday flowers are one of our biggest categories, and for good reason. They're personal. They say you remembered. Anna has a theory about colours for birthdays. Bright, warm tones work better than pastels or whites. "Pastels are lovely for sympathy or apologies," she says. "But birthdays? Go bold. Gerberas, sunflowers, orange roses. Make them smile before they even read the card." She's not wrong. The feedback we get on bright birthday arrangements is always stronger.
For Minchinbury deliveries, we often send birthday flowers to homes, but also to workplaces. If it's going to an office, we make sure it's delivered before 3pm. Offices empty out fast, and nobody wants flowers sitting in reception overnight.
Sympathy flowers are different. The timing matters more, the colours matter more, the whole thing feels heavier. Anna handles most of our sympathy consultations when people ring confused about what to send. She's calm about it. No fluff. Just honest advice.
"White and cream is traditional," she'll say. "Lilies, roses, chrysanthemums. But if the person loved colour, don't be afraid to send it. I've done bright native arrangements for funerals, and the family loved them because it felt more like the person."
Sympathy flowers for funerals need to arrive before the service. We don't guess on this. If your order says it's for a funeral, our team rings the funeral home, confirms the time, and makes sure the flowers are there. We've done this for years. Most funeral directors in Western Sydney know us now. They know our partner florists. It's not complicated, but it has to be reliable.
For sympathy flowers going to a home in Minchinbury, timing is less rigid, but we still aim for morning or early afternoon. People are grieving. They don't need the stress of wondering when flowers will turn up. Our couriers knock, they don't just leave things at the door, and if nobody's home, they ring the mobile number you provide. We follow up.
One thing Anna insists on for sympathy arrangements is removing the lily anthers. Those are the pollen bits, the yellow dusty parts. "It's not just about stains," she says. "When you remove them, the flower thinks it hasn't been pollinated yet. It delays the chemical trigger that makes it die. You get three, maybe four extra days." Small things like that matter when someone's already dealing with loss.
We partnered with Feefo back in 2013. It felt risky. Feefo is this independent review company that Google endorses, and they don't mess around. Every time someone orders flowers from us, whether online or over the phone, Feefo sends them an email asking how it went. The product, the service, all of it. We can't touch the reviews. We can't delete the bad ones. We can't fake the good ones.

* We partnered with Feefo in 2013, which felt risky. They're Google-endorsed and completely independent. We can't delete bad reviews or fake good ones. In 2024 and 2025, we earned their Trusted Service Award based on over 3,000 verified reviews from real customers. It's not perfection, just consistency.
Signing up for that was Andrew's idea. "If we're going to build something real," he said one night over dinner, "we need to prove it's real." So we did. And honestly, some of the feedback has been brutal. But most of it hasn't. In 2024 and again in 2025, Feefo gave us their Trusted Service Award. That's based on volume and ratings. Over 3,000 reviews in a year, averaging above four stars.
Here are two recent ones from customers. Marian wrote: "Excellent service. I find your website very easy to navigate. I think I forgot to put the address in on an order and you emailed me promptly. I feel that your business is local to me and I couldn't be much further from..." Hoppe said: "Super Service. I placed the order late in the day yet they still made the delivery. I didn't expect it but they came through. Thanks."
That's the goal. Not perfection. Just showing up when we say we will, answering the phone when people ring, fixing things when they go wrong. We're not slick. We're just consistent. And apparently that's worth something, because people keep ordering, and they keep telling their friends.
The delivery fee is $16.95. Some deliveries cost us more than that, especially to outer Western Sydney or regional spots, but we subsidise the difference. We don't hide it. We don't spring it on you at checkout. It's right there in the pricing.
Why charge at all? Because flowers are heavy, they're perishable, and someone has to drive them across Sydney during the day when traffic's bad and fuel's expensive. Our partner florists use local couriers, not random contractors. These are people who deliver flowers every day. They know how to handle them. They know that a boxed arrangement can't sit sideways in a hot van for an hour. They know to ring ahead if the address is tricky.
We tried free delivery once, years ago, in a different market. It didn't work. Free delivery sounds good until you realise someone's cutting corners somewhere else to make up the cost. Either the flowers are smaller, or they're older, or they're being sent overnight in a box. We'd rather charge honestly and deliver properly.
Lily's Florist doesn't have a shopfront anymore. We did once. Kingscliff, 2006 to 2009, Marine Parade, right near the beach. That's where this all started. We bought a florist and gift shop with no idea what we were doing, against our accountant's advice, with a baby on the way. The Yellow Pages ad from the previous owner kept ringing with flower orders we couldn't fill. Minchinbury, actually, was one of the places people kept ringing about back then. "Can you send flowers to my cousin in Minchinbury?" No, sorry, we can't.
Eventually we thought, what if we just found a florist out there, partnered with them, sent them the order, and took a small commission? So we did. One florist became five. Five became twenty. Twenty became hundreds. Now we have over 800 partner florists across Australia. Real shops. Real staff. Real training.
We sold the shop in 2009, went fully online, and converted our garage in Pottsville into an office. Carpet, desks, proper phones, the works. Our daughter Asha was crawling around while we were building the business. She's about to graduate year twelve now. Time moves.
In 2013 we moved our call centre to Armidale. All Australian staff. No offshore. People ring 1300 360 469 and they get someone here who knows the business, knows the florists, knows how to fix problems. That matters more than people realise.
The business decisions still happen at the dinner table. Andrew, me, the kids. No boardroom. No marketing team. No solicitors. Just us, figuring it out as we go, trying to connect people through flowers. That's what it's always been.
Same day delivery if you order before 2pm weekdays or 10am Saturdays. Call 1300 360 469 or order online. Fresh flowers made by a real florist in Western Sydney. No warehouse. No overnight boxes. Just flowers that arrive the way they're meant to.
Siobhan, Co-owner & Co-founder, Lily's Florist
I started Lily's Florist with Andrew in 2006 when we bought a florist shop in Kingscliff, NSW with zero flower experience and a baby on the way. Our accountant told us not to do it. We did it anyway.

* This is us. Andrew, me (Siobhan), and our daughters Asha (18, about to graduate year 12) and Ivy (14). We still make business decisions at this table, between basketball and netball trips and school runs. No boardrooms. No marketing team. Just a family running a flower delivery business that started in that tiny shop on Marine Parade.
Over 20 years, we've built that single shop into a network of over 800 partner florists delivering across Australia. I don't have formal florist training, that's why we hired Anna, a qualified florist with 15+ years bench experience. What I do have is nearly two decades of operational knowledge about getting fresh flowers from a real florist shop to someone's door, on time, across a country the size of Australia.
I know which suburbs have tricky delivery access, why we don't deliver Sundays, how to handle funeral timing, and why transparent pricing matters more than discounts.
We're still a family business. Andrew and I make decisions at our dinner table in Kingscliff, between driving our daughters to school or netball. We answer our phones. We fix problems. We've earned Feefo Trusted Service Awards two years running based on 3,000+ verified reviews we can't delete or fake.