9/9

Flowers Delivered to Mulgoa, Up the Long Driveways

You picture Mulgoa as battlers on cheap acreage, so you send something modest. Out here that under-does it: some of the wealthiest, most Catholic country in Western Sydney, and it orders to match. The numbers sit well back, so the driver rings ahead before the gravel run rather than circle a paddock of horses. It goes up the driveways, to St Thomas' down the lane, to a Nepean ward, and you will not see it land. Andrew here. Siobhan and I have covered this valley since 2009, back when orders went out by fax. Order before 2pm and it is at their door this afternoon.

Order online by 2pm · from $42.95 · $16.95 delivery Phone 1300 360 469 · 7am-6pm weekdays, 10am Sat

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"Very easy to order and overall very happy... delivered on the day requested" Patricia
"Prompt delivery... Beautiful sympathy arrangement sent to a friend" Paula
"Great flowers... Easy to use" Margaret
"Very easy to order and contact" Lucy
"Easy to follow and products suited my needs" Julie
"Easy and good variety" Deb
"Website was easy to navigate... flowers arrived on time and were exactly as they looked online" Joan
"Great service! Quick and easy to use... Flower presentation was amazing!" Samuel
"Exactly what i ordered online... received them the same day" Vicki
"They responded to my requests quickly" Elizabeth
"Awesome flowers... beautiful and fresh" Brenda
"Very informative... great customer service" Sarah
"I ordered a beautiful bunch of flowers and they were delivered on time" Lisa
"Quick and easy process to order flowers." Karen
"Very reliable. My friend was very pleased... arrived on the correct day" Susan
"Easy ordering process... order delivered on time requested." Brett
"Always use Lily’s. User friendly from phone" Alan
"Helpful, cooperative... Flowers were delivered on a Saturday" Lindy
"Website was so easy to use, Bouquet of flowers where beautiful" Vicky M
"Happy... very professional they double checked all my information" Renate
"Great, easy to follow and very clear" Rhonda
"Website is very user friendly... can order within minutes" Macca
"Great experience made easy... good fair prices" Gloria
"Great website. Flowers are beutiful." Johannes
"Gorgeous flowers... Easy to use, great selection" Natalie
"Well displayed choices. What was ordered arrived." Pamela
"Beauitful flowers and a great service" Aisling
"Easy to order... Very good communication" Sandra
"Friendly service, beautiful flowers" Cindy
"Super easy to navigate... delivery took less than two hours" Kim
"The flowers were amazing and delivered on time." Daniel
"Able to help me and get flowers to my mum that very afternoon" Cassandra
"Fast efficient delivery... delivered on the same day" Vicki
"AMAZING flowers + great service, 10/10 would recommend!" Gabrielle
"Easy to order, flowers were beautiful and arrived when promised" Lynda
"Absolutely gorgeous... blown away by how beautiful they were" Anne-Maree
"Very easy to order and overall very happy... delivered on the day requested" Patricia
"Prompt delivery... Beautiful sympathy arrangement sent to a friend" Paula
"Great flowers... Easy to use" Margaret
"Very easy to order and contact" Lucy
"Easy to follow and products suited my needs" Julie
"Easy and good variety" Deb
"Website was easy to navigate... flowers arrived on time and were exactly as they looked online" Joan
"Great service! Quick and easy to use... Flower presentation was amazing!" Samuel
"Exactly what i ordered online... received them the same day" Vicki
"They responded to my requests quickly" Elizabeth
"Awesome flowers... beautiful and fresh" Brenda
"Very informative... great customer service" Sarah
"I ordered a beautiful bunch of flowers and they were delivered on time" Lisa
"Quick and easy process to order flowers." Karen
"Very reliable. My friend was very pleased... arrived on the correct day" Susan
"Easy ordering process... order delivered on time requested." Brett
"Always use Lily’s. User friendly from phone" Alan
"Helpful, cooperative... Flowers were delivered on a Saturday" Lindy
"Website was so easy to use, Bouquet of flowers where beautiful" Vicky M
"Happy... very professional they double checked all my information" Renate
"Great, easy to follow and very clear" Rhonda
"Website is very user friendly... can order within minutes" Macca
"Great experience made easy... good fair prices" Gloria
"Great website. Flowers are beutiful." Johannes
"Gorgeous flowers... Easy to use, great selection" Natalie
"Well displayed choices. What was ordered arrived." Pamela
"Beauitful flowers and a great service" Aisling
"Easy to order... Very good communication" Sandra
"Friendly service, beautiful flowers" Cindy
"Super easy to navigate... delivery took less than two hours" Kim
"The flowers were amazing and delivered on time." Daniel
"Able to help me and get flowers to my mum that very afternoon" Cassandra
"Fast efficient delivery... delivered on the same day" Vicki
"AMAZING flowers + great service, 10/10 would recommend!" Gabrielle
"Easy to order, flowers were beautiful and arrived when promised" Lynda
"Absolutely gorgeous... blown away by how beautiful they were" Anne-Maree
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What the Catholic Half of Mulgoa Orders, and Why the Stems Are Different

Anna, qualified florist | fifteen years on the bench, most of it in white

Two flowers go out to Mulgoa more than anywhere else I worked, and both are white. The first is the oriental lily. It opens off the bud in sequence, so an arrangement cut a little tight on the Tuesday is still opening on the Friday, which is what you want for a service you cannot pin to the hour. The second is the chrysanthemum, and this is where people get it wrong. A disbud chrys is the toughest cut flower in the cool room, ten to fourteen days even when the room runs warm, and for an Italian or Maltese Catholic funeral it is the correct flower, not a filler.

The catch is that the same chrysanthemum is the one flower you do not send that family for a birthday. In that tradition it belongs to the cemetery and to All Souls in November, so it reads as a death flower at a front door. From the bench, that means one question does most of the work: is this for the church, the funeral home, or the family home. White lilies and generous church work for the service; something with colour and no chrysanths for the home.

The whites earn their place a second way. The heat out here is dry heat, and dry air pulls water out of a soft petal faster than the coast ever does. Lily, chrysanthemum and carnation all keep a firmer petal that takes the dry run up to Mulgoa; hydrangea does not, and I would not put one on a Mulgoa doorstep in January and expect it to see the afternoon out. The carnation has a second trick worth knowing: three weeks in a cool room, three days beside a fruit bowl. Keep it off the kitchen bench.

Two in five Mulgoa homes are Catholic

Religious affiliation, Mulgoa (2021 Census). The Catholic share is the highest of any town we write for, and roughly double the national average, which is why the sympathy and sacramental orders here look nothing like the postcode next door.

National Catholic average, about 20% Catholic 41.4% No religion 20.2% Anglican 19.8%

The split that number forces: a white lily sheaf for the church, a coloured bunch for the home. It is why the first question here is always which parish.

From the Sydney Market to a Mulgoa Driveway

There is no shed on Mulgoa Road sending these out. The order goes to a partner florist in or close to Penrith, built the morning it is delivered. That is the whole point of the network.

What happens to your order once it lands in the Lily's Florist network, from click to doorstep.

What happens to your order when it hits the Lily's Florist network

Mulgoa is closer to real growing country than most of Sydney gives it credit for. Some of the gerberas and carnations in a valley arrangement come out of glasshouses at Horsley Park, about twenty minutes up the road, and are on the market floor within hours of being cut. There is no interstate freight leg to survive, which is half the reason the flowers turn up firmer than a lot of buyers expect this far out.

The deal with the partner is the same one we have run since 2009: they add a few stems to cover a commission we agree up front, and every order off this page goes to them. No wholesaler skims the middle, no auction picks the cheapest bidder. And there is no shopfront on Mulgoa Road, because there never was one.

1
Order online or by phone before 2pm
2
Sent to the partner florist as a paid order
3
Built that morning from market-fresh stock
4
Loaded for the valley run with your gate details
5
Hand delivered up the driveway

What People Send to Mulgoa, and How to Get It Right

We send flowers here for a lot of reasons, but three keep coming back, and none of them is the one the postcode would guess. This is church country, so the calendar swings from a Requiem one week to a wedding at St Thomas', the 1830s sandstone church down the valley lane, the next. The premium end of the range does more work in this valley than almost anywhere we cover, so a proper boxed arrangement is not the stretch here that it would be elsewhere.

Most Sympathy Orders Here Are Catholic, and That Changes the Flowers

You are trying to get a funeral order right for a family you may not know well, in a tradition you may not share. That is a lot to carry from a website. Flowers do not fix what has happened, and you already know that. They stand in for you at a service you cannot get to.

The first thing our florists work out is where it is going: the church down the lane, a Penrith parish, the funeral director, or the family home. Each one takes a different arrangement, and from what our florists have seen out this way, getting that split right matters more than the size of the bunch. For a funeral service, we work back from the time so it is there before people are. On the card, plain beats clever, and "With deepest sympathy" is enough.

Anna handled these orders for years, and she is blunt about the stems. White oriental lilies for the church and the casket, generous rather than small, because that is what these families expect. Chrysanthemums I would send to the funeral itself and never to that same home for a birthday. When you are not sure, ask which parish and keep it white.

For a Long Marriage on the Land, Send the Better Roses

Out here the anniversaries run long, the kind measured in decades on the same property.

For a surprise to a working acreage, tell us if someone is home or authorise a shaded safe spot, because a bouquet cooking on an exposed doorstep in January is the one thing that undoes it.

The market roses hold a good week in a cool room. If you want the scent of a proper garden rose for a big anniversary, it costs more and lasts a little less. I would rather you knew that trade before you ordered, because plenty of shops will not tell you.

A Sixtieth Out on the Acreage, and Nobody Answering the Gate

It is a big birthday, the house is full, and half the time the person it is for is out the back while the front gate stays shut.

For an unattended acreage we want a mobile number and a safe-place note, and our florists leave it in the shade, never baking on the drive.

Anna on what travels

For a summer milestone birthday up this way I would lean on natives and carnations over anything soft. A banksia or leucadendron mix keeps its shape through a hot afternoon and looks like the country it is going to. The valley is a koala corridor, and the grey gum along the road is the tree they feed on, so a native bunch here is the real local plant life, not a florist's idea of it. It keeps going long after the last guest has gone home.

Two o'clock is the cutoff. Miss it and it goes out tomorrow, not today.

Browse Thinking of You Flowers

Not Sure Which of These Is Yours?

Plenty of orders do not fit a funeral, a marriage or a milestone. A Christening or a First Communion for one of the big Catholic families out here, white and a touch generous. A thank-you to a manager who runs a family firm, or a get-well up to Nepean, ten minutes north. Money is rarely the worry out here, but if you would rather keep it simple there is a good bunch under sixty dollars too.

For the Nepean ward, order once you have the room number, and send a vase or a box rather than lilies to a shared or maternity ward. From what our florists see, it goes to reception first, not the bedside, and a ward clerk walks it in.

When none of that fits, my own pick out here is the Australian natives. They are the flowers that actually grow in this country, they take the heat better than anything soft, and they last a fortnight if the water stays clean. Tell us the gist in the card notes, or leave it to a florist's choice and let whoever builds it use their eye.

What Goes Wrong, and What We Changed

A customer named Troy rang after we missed the delivery window on a time-sensitive order. Not a wilted bunch, not the wrong flowers. It arrived, but late, after the moment it was meant for had gone. On a birthday that stings. On anything with a set hour, a service you cannot hold up, it is worse, because there is no second run at it. We refunded him and did not argue the point.

What we changed is the part that matters. Time-critical orders now move to the front of the run instead of being slotted in wherever the route was easiest. If an order has to be somewhere by a set time, the partner florist builds and sends it first, ahead of the deliveries that can flex by an hour without anyone minding. It costs us a little efficiency on the rest of the round. For the orders that cannot be late, it is the only rule that makes sense.

How to Order Flowers to Mulgoa

Phone

1300 360 469
7am to 6pm weekdays
10am Saturdays
Or order online any time.

Same Day Cutoff

Order by 2pm on a weekday, 10am on a Saturday, and it goes the same day. In a January heatwave, earlier is better so it is not sitting through the hottest part of the afternoon. No Sunday delivery: the flower markets shut over the weekend, so a Sunday bunch would be built from Friday's stock past its best.

Delivery $16.95

A flat, subsidised $16.95 across the valley and out to the acreage lots, the same whether the drive is short or a kilometre of gravel. Long driveways, intercom gates and set-back numbers are normal here, so a gate code or a mobile for the recipient saves the run.

Acreage Access and the Hot Doorstep

Mulgoa's two delivery problems stack: finding a house set well back off a gravel road, then keeping the flowers alive on a dry, hot afternoon. Give us a mobile number for the recipient and a safe-place note if the property is often unattended, so the driver can call from the gate instead of guessing which drive is yours. In summer nothing gets left in full sun. Get the order in by 2pm and it reaches the door this afternoon.

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After You Order

Once you have ordered, the job moves quickly. We confirm it and match it to a partner florist near Penrith. Whatever gate or safe-place note you left goes across with the order, because out here that note is the difference between a delivery and a driver on the phone at a locked gate. If it is in by 2pm on a weekday or 10am on a Saturday, it is built and out the same day.

If something looks off when it lands, ring us the same day on 1300 360 469, seven to six on weekdays. Email works too at [email protected]. We would rather hear about it while the florist can still fix it than read it in a review three days later.

Siobhan, on the order we most want to get right

The call I take a breath before is the sympathy one, where someone interstate is sending flowers to a Catholic funeral for family they have lost and cannot get to. The hardest deliveries out here are the unattended acreages on a hot afternoon, so a mobile number for the recipient matters more than anything else you can give us. Get us that and the parish, and we can carry the rest. That part we can hold for you.

Phone is faster than email if it is urgent. It is still Siobhan and me on the phones, most days sorted around the dinner table or on the drive to netball, so when you ring you get one of the two people who can actually change the order. Not a call centre.

ABN: 17 830 858 659

About the Author

Andrew and Siobhan Thomson, co-founders of Lily's Florist
Andrew Thomson
Co-founder, Lily's Florist

I grew up in Sydney's inner west, and the drive out past Penrith was always the point where the city gave up and the paddocks started. Siobhan and I bought a florist shop in 2006 and the network came three years later, in 2009. Today it is 800-plus partner florists and still just the two of us reading the reviews.

I have not stood in every valley we deliver to, Mulgoa included, but our partner florists have covered this pocket of Western Sydney for years and the orders keep coming back right. You can read how the whole thing started on our about Lily's Florist page.

Our Kingscliff shop

The original Kingscliff shop, bought 2006. The brand and network came three years later.