You have not been in that house for a while, and you will not be in it when the flowers arrive either. Milltown was the flour mills, and the shape they left is still here: rows of houses, two primary schools inside a five-minute walk, and nobody behind any of the doors between nine and half past three. So the one useful thing you can do before you check out is name the spot. Under the verandah. Round the side by the tap. With the neighbour on the left. I am Andrew, and I have read enough of those notes to know which ones work. Two o'clock is the line on a weekday. Beat it and they are waiting when the car pulls in.
The Order That Has to Survive Being Left Somewhere
Most people ringing about an empty house wanted to know whether we could leave the flowers somewhere. Fair question. The better one, which almost nobody asked, was what we were leaving. A bunch wrapped in paper and cellophane has no water in it. It is built to go from a bench to a car to a kitchen, and it quietly assumes somebody is standing at that kitchen within the hour.
Leave the same bunch on a step for six hours and the stems do what stems do without water. The cut end starts to seal over. Air gets drawn up into the plumbing, which we call an embolism and you can call an air bubble, and once it is up there the stem cannot drink properly again. Not even after someone finds it at half past three and puts it in a vase. The flowers will open. They will just quit early, and the person who sent them never sees why.
An arrangement carries its own water. The stems are already sitting in it, so the wait costs them nothing. That is the entire difference, and it has nothing to do with which flowers are in there. There is one honest exception and it runs for about half the year. Cold slows everything down, including the bacteria that block a stem. Same bunch in the same room, a February delivery gives up two to three days on a June one. Out on a step the gap is wider again, because the step is colder than the room.
So for an address where the door is going to be shut, I steered people to an arrangement over a bunch every time, and I would still. Winter widens the margin. The rule underneath it stays where it is. Plenty ignored me and it turned out fine, because somebody happened to be home. That is luck. It is not a plan.
Six hours on a doorstep, drawn two ways
Same flowers, same delivery, same empty house. The only variable is whether the water came with them.
The rule Anna gave the phones: if there will be a handover, a wrapped bunch is lovely and it is what most people picture. If there will not be a handover, send the water with the flowers.
The honest exception, and it runs half the year. A July step out here is colder than the cool room those flowers left. The format still decides it. Winter just gives you more room to get it wrong.
Before there was a network there was me, doing the deliveries myself with Asha screaming in the back of the car. I have stood at plenty of front doors with flowers in my hands and nobody home. You do not forget what that is like. It is why I ask you where to leave them.
* Andrew's chalkboard version of where an order actually goes after you press the button.
The products above sort you by budget. What follows sorts you by situation, which is the harder problem. Household income in South Bathurst runs about a third under the state figure, so if the honest answer is that you want something good for under sixty dollars, that is where I would start, and spend the thinking on the address instead. The address is where these orders are won or lost.
You will not be at the table, so the flowers go instead. A good share of what comes to these streets is a birthday order for a mum, sent by somebody who moved to the coast and has been meaning to get back.
The cutoff is the easy half. The half that decides a South Bathurst birthday is whether anyone is home at two in the afternoon, and usually there is not. Two primary schools sit within a five-minute walk of each other here, one on Havannah Street and one up on Lloyds Road, and the streets fill back up around half past three. Write the spot down when you order and the clock stops mattering. And if you have never been to the house and honestly do not know what is there, say that rather than guess. The driver picks the most sheltered spot going, and most of the time it works. The times it does not are west-facing porches in February. Keep the card short while you are at it. Happy birthday Mum, sorry I am not there, does more than a paragraph.
Anna spent years talking people out of the obvious choice for exactly this order.
Everyone wants roses for a birthday. For a house with nobody in it, roses are close to the worst thing on the list. They show a bad afternoon faster than anything else you could send, and it is the same air bubble I mentioned up the page, except it happens on the step instead of in the vase. The head softens at the neck, and once a rose has bent it does not come back up. Gerberas do the same trick, for the same reason.
If the flowers are going to sit, ask for something in a box with chrysanthemum through it. Carnation works too, with one catch worth knowing in a suburb full of family kitchens: carnation is the most ethylene-sensitive stem we sell, and a bowl of bananas on the bench will curl it inside a day. Chrysanthemum could not care less. Fruit bowl, heater vent, whatever you like. You had a different picture in your head. This one will be alive on Friday.
The family has a fortnight of logistics ahead of them and a house that keeps filling up with people. Whatever turns up has to not add to the pile.
Service flowers get organised through the funeral director and they run to the service. This is the other gesture, the one that arrives at the front door afterwards, and it is easier to get right than people expect because a house is only a house. No reception desk, no chapel timing, no gate. Our florist leaves flowers for the home where you tell them to, same as any other order on the run. The trap is the timing, and it runs backwards to what you would guess: the fortnight after the funeral is when the house goes quiet and the flowers do the most work.
Around one in five children at the public school on Havannah Street identify as Aboriginal. This is Wiradjuri Country and it is not a footnote here. Some families follow Sorry Business, where the timing and the gathering work differently to what a florist would assume. We do not guess at it. If it applies, the family or the funeral director will say what suits, and our florist works to that.
A woman rang from Griffith four days after her brother's funeral, wanting to send something to his widow and frightened of getting it wrong. She kept circling the same phrase. She did not want it to look like more funeral. I heard that one for years and nobody ever says it out loud.
White is the safe default across nearly every tradition I handled on those phones, and it is still the reflex I would slow you down on here. Most services in this suburb are secular ones. A celebration of life has no protocol to satisfy, so the white bunch is answering a rule that nobody in that room is applying. Ask what she grew in the yard. Ask what colour he wore. Send that instead, and it will mean more than correctness ever did.
And if the family is Wiradjuri and they have told you flowers are welcome, send natives. Forget hardiness for a minute. A banksia or a waratah comes off Country. An imported rose comes off a truck. Wattle carries love and friendship. Waratah carries renewal, and the honouring of Elders. Those stems say something a white bunch cannot.
If you have already landed on natives, you have picked the right thing for this address. Most people pick them for the look, which is a perfectly good reason on its own.
There is a better one sitting underneath it. They are the only stems here that genuinely do not mind how long they sit there. On a street where the answer to who is home is usually nobody, that stops being a style question.
Right now is the best stretch of the year for it. Wattle comes on through August, the waratah runs September into November, and what those two carry at a funeral I have covered further up. What they do on a doorstep is simpler. The waxy surface on a banksia or a leucadendron holds water in while dry air tries to pull it out, the same job it does on a hillside. Leucadendron will go three weeks in a cool room and I have seen it double that. Next to no scent either, a bit of honey off the leucadendron at most, which counts in a street of older houses where somebody in the family has asthma.
The worry I heard on the phones was always the same one, and nobody ever said it straight out: will it look like something off the back fence. Structure is the answer to that. A banksia holds a line. A waratah is the colour and needs no help from anything else standing next to it. What your person sees from the driveway is red and shape, and they see that before they see a single stem. They are dearer than a mixed bunch and I would say so to your face. What the extra buys is the fortnight, on a step, in the sun, with nobody watching.
In by 2pm today and it is on this afternoon's run.
Browse Birthday Flowers and GiftsNone of those three quite fits a lot of the orders that come through. If you do not know what to send, you are in reasonable company. Months into owning a flower shop, the phone rang and a woman asked me three quick questions about flowers. I looked at Siobhan across the room with nothing. I put the customer on hold and went and asked my wife. My first ever flower call, and I was the owner. It is also why there is a qualified florist on this page and not just me.
The one I got most often was some version of I do not know, you pick. It sounds like laziness and it almost never was. It was somebody who cared a great deal and had no vocabulary for it, and once I stopped hearing it as a non-answer it became the easiest call of the day. For an address like this one I would ask for an arrangement rather than a bunch, mixed, in a box, and let the florist use whatever came in strong that morning. It will be on the bench when they walk in, doing the job you would be doing if you were standing there. You are just giving the water a ride.
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1300 360 469
7am to 6pm weekdays
10am Saturdays
Or order online any time.
2pm weekdays, 10am Saturdays, no Sunday run. After 2pm it goes on tomorrow's. Through January and February, ask for the morning if the timing suits you, because a west-facing step here in the afternoon is not somewhere to leave flowers.
Subsidised, and the same as a Sydney suburb pays. The streets off Havannah Street are a flat grid with no gates and no intercoms, so the only thing that stops a delivery here is an empty house and no instruction.
Name the spot and name the side. A carport. The back step. Under the eave, behind the screen door, in with the recycling bin if that is what is sheltered. Detached houses with yards, almost the whole way down every street, so there is nearly always somewhere out of the sun. The florist only needs to know which one you mean. Addresses go stale here two ways. More houses in South Bathurst are rented than are owned outright, so a number copied out of an old address book can have a different family behind it now. And the old aged care home at 50 Busby Street shut, the operator moved it up to Gormans Hill, and the site has sat empty since, with a rezoning for townhouses and apartments adopted earlier this year. It still shows up in address books and on maps. If your address is either kind of stale, ring us before you order rather than after. Order before 2pm today and the flowers are at the door this afternoon.
The hours a South Bathurst front door is shut
This is a suburb of houses, and the working day empties the street. Your order has to cross that window.
Once you press the button it stops being a website thing. The order lands with a partner florist in or close to South Bathurst, already paid for, with your card message attached to it. They make it up on the morning it goes out. Nothing is sitting in a fridge waiting. The 2pm cutoff exists because the florist needs the afternoon for it, and that is the only reason.
If something is off when it lands, ring 1300 360 469 or email [email protected] the same day. You will not have seen them yourself, and that is the quiet trap in this industry: most places want the person who paid to describe flowers they were never in the same room as. Ask your person for the photo, send it through, and I can have the florist on the phone while the arrangement is still on their bench. Three days on there is nothing left to look at and not much I can do.
The complaints that used to sting were never really about the flowers. Someone would ring days later, upset, and halfway through the call you would work out the flowers had been fine the whole time. Nobody had told them anything. They had sent something to an empty house and then sat in the quiet with it, filling in the blanks themselves, and by the time they rang they had built a whole story. So we stopped treating no news as good news. Ring and ask. It is most of what the number is for.
And if their silence is what is bothering you rather than ours, that is usually just people being people. The ones who come home to flowers on the step write it up the same way in the reviews. They spot them from the driveway, then go hunting for the card (which is the bit they keep, long after the flowers have gone in the bin). Then they get on with the evening and text you Thursday. The flowers did their work on Tuesday either way.
Phone beats email if it is urgent. 7am to 6pm weekdays, 10am Saturdays.
ABN: 17 830 858 659