Half the people ordering flowers to Ascot are not in Perth at all. You are on a roster up in the Pilbara, or you are in Melbourne and your mum has a room that looks over the river at Ascot Waters, and the visit you keep meaning to make has not happened yet. The flowers are the thing you can do from where you are. I am Siobhan, I started Lily's Florist with my husband Andrew, and I will be honest with you: I have never stood on an Ascot doorstep myself. A florist in or near the area has, for years. What I do know is the worry sitting under the order, the part where you are handing a stranger the job of standing in for you on a day you cannot be there. We have done that for a lot of people now.
Ascot is a thin ribbon pressed between the Swan River and the Great Eastern Highway, more racecourse and water than streets, and most of what we send lands at a room in Ascot Waters, an apartment near the airport, or a riverfront door that cops the full western sun by mid afternoon. Here is the part that helps. The everyday stems, the gerberas and lilies and chrysanthemums, are grown in greenhouses inside the metro, not boxed and trucked three days across the country. They reach that hot doorstep with more life still in them than the same stem would arrive with in Sydney.
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Why the Air Conditioning Finishes More Ascot Bouquets Than the Heat Does
People hear about the summer out here and picture the doorstep doing the damage. The doorstep does some of it. The thing that actually finishes a bouquet in a suburb like Ascot is the air conditioning. The heat here is dry heat, and dry heat pulls the moisture out of a petal faster than the humid kind ever does. Run a February afternoon at 32 degrees, set the arrangement down next to an indoor vent, and a hydrangea that should have given you a week is papery at the edges inside two days. Transpiration is the technical word. In plain terms, the air keeps drinking the water out of the flower, and a cold vent blowing across it only makes the air thirstier. The vent is worse than the heat. People never believe that until it happens to them.
The upside out here is the supply line, and it is a real one. The everyday stems, the gerberas, the lilies, the chrysanthemums, grow in greenhouses inside the metro. They go from greenhouse to cool room to a florist's bench without ever riding a freight truck. The natives and the South African stock come through the wholesale market down at Belmont, a few kilometres south of Ascot. A chrysanthemum off that supply holds ten to fourteen days through a dry summer. A hydrangea off the same bench holds one to five. Same week, same fridge, completely different gift. One more while I am here: keep carnations away from the fruit bowl. A carnation lasts a fortnight in a vase and three days next to a ripening banana, the gas does it, and nobody ever warns you.
The question came up on the phones for years from people sending in from the eastern states. What survives over there. My answer never moved much: chrysanthemums, carnations, the WA natives, anything with a waxy or a structured petal. But the years on the phones taught me the real question sitting underneath it. Most people ringing about a suburb they cannot get to are not actually asking which flower. They are asking to be told it will be alright. So I told them. Keep the vase off the windowsill and away from the air con, order the chrysanthemums or the natives, and it will still be standing when you finally get over there. If you want the soft, blowsy look in January you can have it, but you are buying three good days, not ten. Most people, once they hear it put that way, take the longer gift.
There is no warehouse out by the racecourse posting these. They are built that morning by a florist in or near Ascot, from stems grown a few suburbs away. That is the whole point of the network.
* What happens to your order once it hits the Lily's Florist network: greenhouse to cool room to Ascot doorstep.
When you order for Ascot, the order goes to a partner florist in or close to the suburb with your recipient's address, your deadline, the stems you chose, and the kind of door it is heading to: a private home, an apartment, or a reception desk. The core stems were grown in the metro. The natives and the proteas came up from the Belmont market a few kilometres south. If the forecast is over 35, the delivery moves to the morning slot before the western sun gets onto the doorstep. You get a message when the florist leaves the shop, and a photo when the flowers are at the door.
Ascot does not get the orders a young family suburb gets. It is an older, settled strip, couples whose kids have grown and gone, a lot of people in their seventies, and a 164-room care home sitting right on the water. So the flowers cluster around a handful of moments: a loss, a long marriage, a milestone birthday for someone who has seen plenty of them, and, when the spring racing carnival fills the marquees from October, a wave of corporate and congratulations orders. Those carnival orders are their own thing, larger and faster and usually run by an office; the three cards below are for the gifts that are more personal than that. A thinking of you arrangement covers most of what falls in between.
Flowers will not fix it. You already know that. They say the thing you cannot say from the other side of the country. The first sort is simple: is it going to the service, or to the home. A service piece goes to one of the eastern funeral directors with the service date on it, not to the house. Condolences go to the family door, or to the reception desk at CraigCare on Waterway Crescent if your person is a resident there. From what our florists have seen, reception takes the flowers in and carries them through to the room, the same as they do with the deliveries that arrive most days. Put the full name on the card so it reaches the right door in a building that size.
White is the safe centre of nearly every funeral tradition, and it is where I would steer you if you are unsure. Lilies, white chrysanthemums, white roses. After that it pays to know who you are sending to, because Ascot is more mixed than people assume. To a Chinese family, white and yellow chrysanthemums are the funeral flower, exactly right for a loss and exactly wrong sent as a cheerful gift, and red is the one colour to keep out of a condolence arrangement altogether. In early April, in the weeks before Qingming, those same white and yellow chrysanthemums go out by the bunch for tomb-sweeping visits. The Italian and Catholic families, and there are a lot of them here, tend to go the other way, generous and formal, white lilies for the casket and the church both. For a Vietnamese family it is white again, and a white lotus if the florist can source one, because that stem carries a weight in Buddhist tradition no other flower does. If you are not certain of the customs, ask us, or stay with white and you will not put a foot wrong. A card that reads only "thinking of you and your family" is enough. The flowers fade inside a week; that card tends to sit on a mantel for a year. The sympathy range for the home and the white sympathy flowers both give you that quiet, safe choice.
An anniversary is the one order where the person judging the flowers is the one whose opinion you most want to get right, and out here it usually carries a second weight: the years are real, but so are the weeks apart. In Ascot it is often a couple buying for each other rather than the kids chipping in, one half sending a surprise to their own front door while the other is still flying home from a swing up north. Flowers on the bench mark the anniversary and quietly say sorry for the roster, both at once. Most of the households here are couples whose children have long moved on, a fair bit more than the rest of the state, and it shows in what the suburb sends. If it is a surprise, the one thing worth checking is that someone is actually in Perth to receive it. The riverfront doors are easy to find; the empty ones are the only thing that catches us out.
Roses are the default for an anniversary, and there is nothing wrong with them. In a dry summer, though, they are not the stem that holds. If you want the arrangement still looking like something on the second weekend, lisianthus and oriental lilies do more for the same money, and a few WA natives worked through the middle will outlast the lot. This is a premium pocket and the incomes back it up, so I would not reach for the cheapest tier here. Lead with the stems that last, and let the roses be the colour, not the structure. The anniversary range is set up to compare both ways.
She is turning eighty and she has opinions about flowers, formed over a lifetime of receiving them. And if the years have started to take her memory, send them anyway; some days the flowers will land more for you than for her, and that is alright, it is still the right thing to do. Milestone birthdays are one of the steadiest orders the suburb sends, because the older end of Ascot is where the numbers sit. A care-home delivery goes to reception and the staff carry it through, so the full name and room number in the notes matter more than usual. A private home on the river gives you the whole day to land it; an office desk, for the ones still working, just needs the name and the company on it. Order by 10am on a Saturday and it still goes the same day. Whichever door it is, the format matters as much as the flowers.
Worth knowing the difference between the two formats before you choose. A hand tied bunch is personal, but it lands at the other end as a small job: someone has to find a vase, trim the stems, top up the water. In a care-home room, or a short stay apartment, that someone often does not exist. A box or vase arrangement turns up with its own water and goes straight onto the side table, nothing required. For an older recipient in a room, that is the one I would send, every time. Two more things, learned from years of these. Keep the fragrance light, because a heavy scented lily in a small warm room is a lot to live with. And keep it familiar and non-toxic, roses, daisies, the stems she would know from her own garden, not the exotic ones, because in a dementia setting a recognisable flower settles a person and an unfamiliar one can unsettle, and the safe species matters when someone might be tempted to touch or taste them. The staff will tell you the flowers earn their keep on those days. The 70th and 80th range and the WA natives both sort into that low fuss, long holding shape.
Home off a swing, or just because, order before 2pm and it is at the door this afternoon, made fresh that morning.
Browse just because flowersYou do not need an occasion to send flowers. Sometimes the reason is just that it has been too long, or that someone has had a hard month, and the flowers say what a text cannot. The big one out here, though, is the welcome home. Someone has spent two weeks on a Pilbara site, a fortnight on and a week off for however many years, and the bunch on the kitchen bench is the closest thing to being at the airport when they walk back through the door. It is one of the rare orders where the person sending and the person receiving end up under the same roof, and it is a moment the big sites miss entirely.
Send the native arrangement, built tall. Protea, banksia, leucadendron, kangaroo paw, a bit of Geraldton wax through the gaps. They grew within a few hundred kilometres of the door, they were built for exactly this dry heat, and they hold a fortnight on a side table, which means your person walks past them three times a day for two weeks while a bunch of imported roses would be in the bin by the weekend. It reads generous without trying, it suits the riverfront, the apartment, and the care-home room equally, and the florist builds it from whatever came through the Belmont market strongest that week. The arrangement range is where to start.
1300 360 469
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2pm weekdays, 10am Saturday. No Sunday delivery, because the markets shut Saturday afternoon and we will not send a Sunday stem that cannot hold to Tuesday.
We move Ascot deliveries to the morning slot when the forecast hits 35, so the flowers beat the worst of the afternoon. No change to the fee.
Two things shape an Ascot delivery. The heat, which we answer by running the hot days early and keeping soft stems out of the afternoon sun. And the addresses, because Ascot carries more than double the state average of apartments and short stay stock near the airport, alongside the care home on Waterway Crescent. For an apartment or a serviced address, the safest format is a box arrangement that needs no vase at the other end. For a same day order to a short stay or FIFO address, it is worth a quick check that your person is actually home to receive it. The $16.95 delivery is subsidised; a hand delivery costs us more than that, and we wear the difference. Order before 2pm today and the flowers are at the door this afternoon.
Once the order is in, a florist in or near Ascot builds it that morning and runs it out. You are not left guessing the whole way. You get a message when the flowers leave the shop and a photo when they reach the door. Weekdays the cut-off is 2pm, Saturday it is 10am, and there is no Sunday run, so the timing is worth a glance before you book.
If anything looks off when that photo lands, ring us the same day on 1300 360 469. The same-day part matters. While the florist still has the order open, almost anything is fixable.
Here is the honest one, because it is the call I have taken more than any other from a suburb like this. Someone interstate pays well, the recipient says it looked like less than they expected, and everyone feels short-changed. On a relay order, a chunk of what you pay is the wire and the admin before a single stem is cut. What is left is the flowers. So we do two things. We keep our own cut lean, and we send to a florist who buys local, where the gerbera was grown in the metro and the protea came off the Belmont bench that morning, not out of a three-day freight box. You are not paying a courier to carry a supermarket bunch across town. You are paying for fresh stock and a pair of hands. And if your person has not texted you back yet, do not read into it. People are asleep, on shift, or just slow with the phone. The flowers did their work in that room whether you have heard about it or not.
Questions or changes: 1300 360 469, 7am to 6pm weekdays, or email [email protected].
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