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“From start to finish easy to deal with... the flowers were delivered exactly 60 minutes after I placed the order” Mark
“I live in WA and required a Vic flower delivery for a birthday. Panic. They lived up to their promise of same day delivery” Julie
“I made my order at 1.50pm on a Wednesday... my daughter received the flowers that afternoon” Maria
“I ordered late and the flowers were delivered same day... I received a photo from the recipient and they were beautiful” Bee
“I am in Canada... I ordered during NSW night time, my day time. Delivered same day. Still looked fresh after a week” Chris
“I tried ordering from the UK... had no joy at all with another florist. Lily’s came through like champs” John
“I live in England and wanted to send flowers to my daughter... she was over the moon with them” Cheryl
“My go to for interstate floral gift shopping... not a single issue in over 10 years” Marcia
“Always fresh, beautifully arranged and delivered on time. They even write my silly messages on the card” Kelly
“They know the stress of ordering flowers for interstate people when you don’t have the details or times right. They get it” Britta
“A bouquet sent to a friend two days away from a family funeral I could not attend. Thank you for being there when I could not” Julie
“Really grateful for the flowers they put together for my friend’s funeral... easy to pick during a stressful time” Viv
“The flowers I ordered were out of season. Lily’s sent me an email to advise me of this and let me choose again” Dee
“They weren’t home at delivery, so they were very appreciative to get a call letting them know where the flowers would be left” Sara
“Beautiful bouquet that looked exactly like the photo on the website. Perfect gift to send to a patient in hospital” Heeni
“Our very ill friend received her flowers the morning after I ordered them after hours, even though we didn’t know which ward” Geoff
“She especially mentioned the bright pink gerbera in the centre. Perfect size for the shelf at the hospital” Janice
“They made an effort to deliver on the day of my sister’s birthday rather than the day after. The teddy was my hug for her” Liz
“I’ve ordered from several florists in the area over past years and Lily’s has been the best” Kate
“I typed a message for a card in German. The card was handwritten with the words I typed in German. Mum was so happy” Stig
“My mother cried all day. A photo would not do justice, she informed me. Very happy with the outcome” Helen
“Promptly sent to celebrate the birth of my friends’ new baby... a florist I can rely upon” Kathryn
“Ordered for my aunt and uncle’s 60th wedding anniversary. My aunt sent me photos, they were absolutely stunning” Karyn
“They were beautiful, even better than the photo we chose them from. The flowers were so fresh and vibrant” Tina
“Still in great condition, which is fabulous given they were delivered 8 days ago. Still holding shape, and have not wilted” Peter
“It is now 9 days later and the rose is still beautiful and has not lost a single petal” Edel
“Recipient said flowers were beautiful and still very good 10 days later. Delivery person was very polite” Denise
“I do not like to order online so will only do phone orders. I spoke to Louisa, who was friendly and helpful” Toni
“The staff member was so helpful to me over the phone, I think her name was April. My sister was overjoyed” Thalia
“You didn’t have the flowers I selected, so you contacted me to advise. The replacement was loved by the recipient” David
“I was very impressed that you communicated about the different flowers being changed. They arrived on time” Serena
“I was concerned the gift would not reach its destination, being rural. It arrived within the promised time” Robby
“Great care shown to ensure they were delivered to the correct student in a large UQ College” Nicole
“A special thankyou to the delivery man for ringing my daughter to let her know he had put the flowers in the shade” Suzette
Sending to a Bensville house on Brisbane Water: keep the reds off the windowsill
Anna, qualified florist | on the light coming off the water
A lounge room facing Brisbane Water gets the sun twice, once through the glass and again off the water. Sunlight breaks down anthocyanin, the pigment that makes a red rose red, and in full afternoon sun a deep red can go dusky pink in about forty-eight hours. I watched it happen in a shop window at Salt in Kingscliff more than once.
Put the vase on the side of the room away from the windows and red roses hold their colour beautifully. A windowsill over the water is a lovely spot for a photo and a hard spot for a vase.
Five Places Bensville Orders Go, Five Sets of Notes
Pick where it is going and put this in the notes
The right line in the order notes is what gets flowers handed over on the first try.
Kallaroo Road and the streets around it
Put the recipient's mobile in the notes. The wharf at the end of Kallaroo Road is a popular fishing spot, and a fine afternoon can find them down there instead of at home. Name a shady spot too, in case nobody answers.
39 Bundaleer Crescent, Bensville
Teacher thank-yous tend to go to the front office. Put the teacher's full name and class in the notes, and pick a date during term.
Catholic Healthcare, 88 Scaysbrook Drive, Kincumber
Put the resident's full name, room or wing, and a family contact in the notes. In our experience reception takes the flowers and staff carry them through. Brentwood Village, on the same road, is independent living, so the villa number gets the flowers to the resident's own front door.
75 Holden Street, Gosford
Full name and ward in the notes. Flowers tend to go to the ward desk first, and staff take them in when the patient is ready.
Holy Cross Church, Kincumber Street, or Palmdale Memorial Park
Put the service time and the funeral director's name in the notes, so the flowers are there before the family arrives.
Five different places, five different people taking the flowers, and one line in the notes that decides how it goes.
Who Are the Flowers For?
Everywhere we deliver, birthdays are the most common order and sympathy the next, so the cards below cover both, plus aged care. For a ward bed, start with our get-well flowers.
Birthday Flowers That Find Her, Even at the Wharf
The birthday is today and you are a long way from the party. What stops a birthday bunch is nobody answering the door.
Summer 2007, a 70th birthday bunch from our Kingscliff shop to a house on the Tweed River at Chinderah. No answer. The birthday girl was at the end of her jetty with a fishing rod. I walked the flowers down and held the rod while she read the card. Bensville has a wharf at the end of Kallaroo Road and the same kind of birthday girl, so a phone number that gets picked up goes in the notes. Our birthday flowers and 70th birthday range go out same day.
Anna's pick: the Rose, Gerbera & Lilies Bunch. Pinch the lily anthers off as each bloom opens and the pollen never gets near the tablecloth.
Her Room at Holy Cross Aged Care, or Her Villa at Brentwood
Mum has moved into care, or into a retirement village, and the flowers are the visit you can't make this week. For Holy Cross aged care on Scaysbrook Drive, her name and room go in the notes; for Brentwood Village, her villa number. Our thinking of you flowers need no reason, and the card can say "See you Sunday. Love you."
Water is what gives out first in a care room. In my experience the staff are flat out, and topping up a vase is rarely on their list. An arrangement set in floral foam carries its own water, so it keeps drinking when nobody gets to it. If family visit, a baster or a sports bottle draws the old water out every few days for a refill; left to go stagnant, the stems rot from the base. Keep it low on scent, too: the room next door didn't ask for a lily.
Time the Funeral Flowers to the Service
A funeral notice, a church you may never have been inside, and a service time already set. For funeral flowers at Holy Cross Church in Kincumber or Palmdale Memorial Park, the service time and funeral director go in the notes; for the family's house, choose from our sympathy flowers for home. Flowers do not change what happened. People still remember who sent them. The card can simply say "With love, and no words good enough."
Anna on what sits flat
A sheath lies flat, on the coffin or on the grass at the graveside, so there is nothing to tip over when a gust comes through. Our wreaths and sheaths are made to lie that way, and the White Lily & Rose Sheath is the one I steered toward most for a church.
If You Can't Decide, Send the Natives
No idea what they like, or the reason fits none of the above. The Australian Natives Bunch has been our bestseller across Australia since 2013.
Natives like banksia and protea have woody stems, so split the base a few centimetres and they drink properly; once the softer flowers finish, the banksia cones dry on a shelf for months. Start with our native flowers.
Or browse by flower and occasion
Get the order in before today's cutoff and it is in Bensville today.
Shop flower bunchesCutoffs, Notes and Who Signs for It
Same-day cutoffs
2pm on weekdays, so the florist has the afternoon to build and deliver it. 10am on Saturday, when the run finishes earlier. No Sunday delivery, except Mother's Day.
What the notes need
The recipient's mobile, one they will actually pick up. The room for Holy Cross aged care, the villa for Brentwood Village, the ward for Gosford Hospital, the service time for Holy Cross Church.
Who receives it
At a house, the person it is for, or the shaded spot you name. At care homes and the hospital, reception first, in our experience. Order before the cutoff and it lands in Bensville today.
After the Order Goes In
You get an email confirming it, and one of our partner florists near Bensville builds it on the delivery day. In 2007 and 2008, before we were Lily's Florist, the Central Coast was one of our ten busiest delivery areas, with the orders going out under the old Kingscliff shop's name. Something wrong? Ring 1300 360 469, 7am to 6pm weekdays and from 10am Saturday, or email [email protected] with a photo on the day it arrives, and one of our team will sort it.
Siobhan, on the quiet bit after you order
Then nothing happens, and that's the hard part. Most recipients don't ring you to say the flowers came. They ring their sister, or they put them on the bench and forget to mention it for two days (which says nothing about whether they loved them, believe me). I took calls from 2006 until February 2011, and the orders that went sideways nearly always had no phone number for the person at the other end. Put one in.
ABN: 17 830 858 659
We also deliver around Bensville to
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1300 360 4697am-6pm weekdays. Australians answer the phone.
