In 2024 & 2025, Lily's Florist won a Feefo Trusted Service Award based on 3,025 customer reviews. Over 2,400 of those were 4 or 5 stars in the 12 months it's calculated, service rating 4.1 out of 5, product rating 4.7 out of 5. The thing about Feefo that makes it different is this: only people who actually bought flowers can review us, we have zero control over what they say, and we definitely cannot delete the cranky ones. It's properly independent, which frankly terrified us when we first signed up back in 2019, but we figured if we're going to talk about quality and service, we should probably put ourselves out there. But enough about awards, let's talk about Morisset.

Before we bought Kingscliff Florist in 2007, before what I now call "the big floral sea change", we lived in Sydney in Drummoyne. Once a month, sometimes more, Andrew and I would drive up to Lake Macquarie to meet Mum and Dad. Morisset was always the stop. Coffee, petrol, stretch the legs, you know the drill. It's that in-between place, not quite still city, not quite at the lake yet, but its own thing entirely. The hospital is hard to miss from the highway, and I remember thinking how massive it looked compared to everything else around it. Funny how a place you pass through for years becomes somewhere you send flowers to. These days, we coordinate flower deliveries all over the Lake Macquarie area, including Morisset, Cooranbong, Dora Creek, Bonnells Bay. Life's weird like that.
I should be upfront about something. We're not the florist. Lily's Florist partners with real, brick-and-mortar florist shops in and around Morisset who do the actual flower arranging and deliveries. They're trained florists, award-winning in many cases, with real shops and local staff. Not warehouses. Not production lines. Definitely not Australia Post parcels arriving three days later looking sad and wilted.
When you order flowers for delivery to Morisset, your order goes to one of our partner florists based on the recipient's postcode and what flowers that florist has available that day. They make your bouquet fresh, same day if you order by 2pm Monday to Friday (10am on Saturdays), and deliver it themselves or through their local couriers. We handle the orders, the customer service, the late-night website updates. They focus on making beautiful flowers. It works.
If you need to call us, the number is 1300 360-469. Real people answer, based in Armidale NSW, definitely not offshore. Monday to Friday 7am to 6pm, Saturdays 7am to 12pm.
Someone you know is in Morisset Hospital. Maybe recovering from surgery, maybe they just had a baby, maybe it's a longer stay and you want to brighten their room. Our hospital-friendly flowers come in special boxes, no vase needed, easy for nurses to manage. We've delivered to more hospitals than I can count over the years and we know the drill. Ward name, bed number, mobile number if you have it, we'll get them there.
> Check out our hospital arrangements
Or maybe it's a birthday lunch planned at one of those lakeside spots just north of Morisset, someone's celebrating near Lake Macquarie and you want flowers delivered to their home before they head out for the day. Surprise delivery, makes the whole day feel special, you know how it goes.
Sometimes though, it's none of that. No big occasion. Just someone who chose the quieter lake lifestyle around Morisset or Cooranbong, and you want to remind them you're thinking of them. Random Tuesday flowers hit different, honestly. No explanation needed, no occasion required, just flowers because you felt like it.
Quick version of our story, because context matters. In 2007, Andrew and I bought Kingscliff Florist with zero flower experience and a baby on the way. Our accountant literally said "don't do it", we did it anyway (chuckle). The previous owner had just paid for a Yellow Pages ad (yes, the book), and suddenly we were getting calls from everywhere. People wanting flowers sent to Taree, Townsville, and yeah, places like Morisset. Back then we kept saying "sorry, we can't help with that..."
One day, sitting in our struggling shop with about $20 in the till, we thought, what if we partnered with florists in those towns? Called them up, explained our idea, asked if they'd help us fill orders. The very first florist we approached was in Murwillumbah. I drove out there with baby Asha, she promptly pulled herself up on a display stand and smashed a trinket on the floor. Brilliant icebreaker. The florist said yes anyway.
That was 2007. Today we work with over 800 partner florists Australia-wide. Still run by Andrew and me, still making decisions at the dinner table or while driving the kids (now 18 and 14) to netball and school. No boardrooms, no offshore call centres, no team of corporate lawyers. Just us, doing our best, seventeen years later.
> Read out story in more detail
Order online through our website or call 1300 360-469 to speak with our team. Same day delivery available for orders placed by 2pm Monday to Friday, or 10am on Saturdays. Hospital deliveries, birthday surprises, random acts of floral kindness, we've got you covered. Our Australian-based team in Armidale is here Monday to Friday 7am to 6pm, Saturdays 7am to 12pm, ready to help.