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Flowers Delivered to Mount Victoria, Up From the East

You'd think a town with its main road shut is the hard one to reach. Not this one. The road that closed runs west, so everything now comes up the highway from the east instead, and Mount Victoria reaches you as easily as it did the week before the Pass went. It lands at a weekender empty until Friday, or a parent alone at the cold end of the mountain, through a winter you cannot get up for. Andrew here. Siobhan and I have sent flowers up this mountain since 2009. It was the first place the two of us ever holidayed, back in 2005, the winter it snowed. Order before 2pm and it is at the door this afternoon.

Order online by 2pm · from $42.95 · $16.95 delivery Phone 1300 360 469 · 7am-6pm weekdays, 10am Sat

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"Very easy to order and overall very happy... delivered on the day requested" Patricia
"Prompt delivery... Beautiful sympathy arrangement sent to a friend" Paula
"Great flowers... Easy to use" Margaret
"Very easy to order and contact" Lucy
"Easy to follow and products suited my needs" Julie
"Easy and good variety" Deb
"Website was easy to navigate... flowers arrived on time and were exactly as they looked online" Joan
"Great service! Quick and easy to use... Flower presentation was amazing!" Samuel
"Exactly what i ordered online... received them the same day" Vicki
"They responded to my requests quickly" Elizabeth
"Awesome flowers... beautiful and fresh" Brenda
"Very informative... great customer service" Sarah
"I ordered a beautiful bunch of flowers and they were delivered on time" Lisa
"Quick and easy process to order flowers." Karen
"Very reliable. My friend was very pleased... arrived on the correct day" Susan
"Easy ordering process... order delivered on time requested." Brett
"Always use Lily’s. User friendly from phone" Alan
"Helpful, cooperative... Flowers were delivered on a Saturday" Lindy
"Website was so easy to use, Bouquet of flowers where beautiful" Vicky M
"Happy... very professional they double checked all my information" Renate
"Great, easy to follow and very clear" Rhonda
"Website is very user friendly... can order within minutes" Macca
"Great experience made easy... good fair prices" Gloria
"Great website. Flowers are beutiful." Johannes
"Gorgeous flowers... Easy to use, great selection" Natalie
"Well displayed choices. What was ordered arrived." Pamela
"Beauitful flowers and a great service" Aisling
"Easy to order... Very good communication" Sandra
"Friendly service, beautiful flowers" Cindy
"Super easy to navigate... delivery took less than two hours" Kim
"The flowers were amazing and delivered on time." Daniel
"Able to help me and get flowers to my mum that very afternoon" Cassandra
"Fast efficient delivery... delivered on the same day" Vicki
"AMAZING flowers + great service, 10/10 would recommend!" Gabrielle
"Easy to order, flowers were beautiful and arrived when promised" Lynda
"Absolutely gorgeous... blown away by how beautiful they were" Anne-Maree
"Very easy to order and overall very happy... delivered on the day requested" Patricia
"Prompt delivery... Beautiful sympathy arrangement sent to a friend" Paula
"Great flowers... Easy to use" Margaret
"Very easy to order and contact" Lucy
"Easy to follow and products suited my needs" Julie
"Easy and good variety" Deb
"Website was easy to navigate... flowers arrived on time and were exactly as they looked online" Joan
"Great service! Quick and easy to use... Flower presentation was amazing!" Samuel
"Exactly what i ordered online... received them the same day" Vicki
"They responded to my requests quickly" Elizabeth
"Awesome flowers... beautiful and fresh" Brenda
"Very informative... great customer service" Sarah
"I ordered a beautiful bunch of flowers and they were delivered on time" Lisa
"Quick and easy process to order flowers." Karen
"Very reliable. My friend was very pleased... arrived on the correct day" Susan
"Easy ordering process... order delivered on time requested." Brett
"Always use Lily’s. User friendly from phone" Alan
"Helpful, cooperative... Flowers were delivered on a Saturday" Lindy
"Website was so easy to use, Bouquet of flowers where beautiful" Vicky M
"Happy... very professional they double checked all my information" Renate
"Great, easy to follow and very clear" Rhonda
"Website is very user friendly... can order within minutes" Macca
"Great experience made easy... good fair prices" Gloria
"Great website. Flowers are beutiful." Johannes
"Gorgeous flowers... Easy to use, great selection" Natalie
"Well displayed choices. What was ordered arrived." Pamela
"Beauitful flowers and a great service" Aisling
"Easy to order... Very good communication" Sandra
"Friendly service, beautiful flowers" Cindy
"Super easy to navigate... delivery took less than two hours" Kim
"The flowers were amazing and delivered on time." Daniel
"Able to help me and get flowers to my mum that very afternoon" Cassandra
"Fast efficient delivery... delivered on the same day" Vicki
"AMAZING flowers + great service, 10/10 would recommend!" Gabrielle
"Easy to order, flowers were beautiful and arrived when promised" Lynda
"Absolutely gorgeous... blown away by how beautiful they were" Anne-Maree
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Why Mount Victoria's Flowers Come Up the Hill, Not Down It

Anna, qualified florist | trained in North Carolina, 15 years on the bench, three years taking the mountains orders from the Pottsville desk

Fifteen or sixteen degrees. That is where a Mount Victoria living room stays through July, and it is the exact band a cut flower wants. Warmth is what runs a flower down: respiration, the rate a bloom burns through its own sugars, close enough doubles for every ten degrees you add. Keep it cool and steady and you slow the whole clock. So a rose that gives you a week on a warm city bench in February gives you the better part of a fortnight in a cold room. The cold is doing you a favour.

The stems still have to make it up the mountain first, and there is no market at the top. Everything a florist builds with comes off the Sydney Flower Market at Homebush before dawn and travels up the Great Western Highway, near enough eleven hundred metres of climb from sea level to the plateau. That trip is a day, not a week, so it is nothing like the Bass Strait sort of penalty. Whatever life the climb costs, the cold air gives back on the table. The stems that ride it best are the hardy ones. Natives shrug the trip off. The waratah is the state's own floral emblem and grows wild in the local heath, and it, banksia and flannel flower do not mind a cold porch either.

Tulips, ranunculus, hydrangeas, sweet peas, stems I would think twice about for a hot delivery, I would send to Mount Victoria without a second thought. The tulips will even put on a show: in a cold room they open through the afternoon and close again overnight, which is the flower reading the temperature, not dying. The one thing the cold does not forgive is a bunch left out through a sub-zero night. Inside, the cold is on your side. A frozen porch until morning is another matter. Same day, and someone to bring it in.

One road in: the flowers come up from the east

Sea level at Sydney to 1,085 m at Mount Victoria, then the severed descent west.

1000m 650m 300m 0m Pass closed since 2026 Sydney market Homebush, 20m Katoomba 1017m Mount Victoria 1085m Lithgow about 119 km and a 1,000m climb up the Great Western Highway
Open, all weather (from the east) Closed at Victoria Pass (to the west)

Every stem your florist builds with already travels this line up from the Sydney market. With the road west shut, it is also the only open way in, which is why a Mount Victoria order rides the Katoomba run and not a detour over the range.

How a Mount Victoria Order Actually Gets Up the Hill

There is no flower shop in Mount Victoria. Nobody has one. So we work with a partner florist in or close to the mountains who can get up the highway to the door, on the same run the stock already makes.

What happens to your order once it lands in the Lily's Florist network.

What happens to your order when it hits the Lily's Florist network
1
Order online or by phone before 2pm
2
It goes to a partner florist near the mountains as a paid order
3
Built that morning from stock off the Sydney market
4
Driven up the Great Western Highway from the east
5
Hand delivered to the door in Mount Victoria

Most flower websites will not tell you how the money works. We do not charge the florist a fee to sit on the network. They put a few extra stems in the bunch to cover a commission we agree up front, and in return every order off this page goes to that one partner, not auctioned off to whoever is cheapest that day. Some of the florists who said yes to that deal back in 2009 are still with us. That is the whole model, and it has not changed since.

What People Send Up to Mount Victoria, and How to Get It Right

A few kinds of order come up this mountain more than the rest. Not everyone here is spending big, so if the budget is tight the honest move is fewer, better stems, and a look through the flowers under $60 does the job. Here is how each one tends to go.

The Right Way to Send Sympathy Flowers Up Here

You are arranging flowers for a funeral from somewhere else, and you want them in the right place at the right time without having to ask a stranger the obvious questions.

There are two different orders here. Flowers for the service at St Peter's, the old sandstone church on the rise, go to the funeral director or the church with the service date on them, not to the house. A graveside piece for the town cemetery, which has been on the edge of the village since the 1880s, works the same way, timed to the service rather than left at a door. Flowers for the family go to the home. Mount Victoria has no funeral home of its own, so from what our florists find it pays to confirm the venue before the run, and to allow the day either side that a small mountain town tends to need.

Anna, qualified florist

More than half this town ticks no religion on the census, so a lot of these are a celebration of a life, not a white lily service. There is no rulebook for those. White is safe, but it is not compulsory, and often the colours the person actually loved say more, the bushwalker's waratahs, a gardener's own roses. In the cold those stems hold beautifully, and a native sheaf or chrysanthemums will still look right a week after everyone has gone home. On the card, plain does the work: thinking of you and your family is enough.

Your Mum Is Up There Through the Winter and You Are Not

The most common order we get is not for an occasion at all. It is a Sydney son or daughter thinking of a parent who is getting older in a cold house on a quiet street, through a winter you cannot drive up for as often as you would like.

The one thing worth getting right is the house. A quarter of the homes here sit empty midweek, so if there is any chance nobody is in, leave an authority to drop and a safe spot in the notes, and put your own number down. A boxed arrangement in its own water will keep happily on a cold porch until someone gets home. A hand-tied bunch would rather not.

For a house that might be empty till evening, I would always box it and pick stems that do not sulk about it. Chrysanthemums, carnations, a few natives through the middle. They will still be standing when the door finally opens. Keep the scent gentle too, since a closed up cold room holds a heavy fragrance far longer than you would think.

The Big Birthdays People Send Up Here

The birthdays that come up this mountain are mostly the big ones. A seventieth or an eightieth, for a parent or an old friend who has been in the village a long time and is not making the trip down for it.

You are not at the table, so the flowers stand in for you. With an older person in a quiet house, what matters is that they last, not that they turn up in a grand rush. From what we see, a milestone bunch still going strong a fortnight later does more than a bigger one spent by the weekend.

Anna has a view on which way to spend the money.

For a seventieth or an eightieth I would put it into fewer, better stems, not a bigger bunch of soft ones. A tight arrangement of natives, or a few good roses out of a cool room, will outlast a big mixed bunch by a week, and it takes up less of a small side table, which counts for more than people think in a smaller home.

Getting Flowers to the Katoomba Hospital, and When to Send Home Instead

If someone in Mount Victoria has landed in hospital, it is almost always the Blue Mountains ANZAC over in Katoomba, twenty odd kilometres east, and you are sending from further away still. We ran these hospital deliveries ourselves in the early days, a baby in the back of the car and the clock against us, so the nerves in a hospital order are not lost on us.

The one call worth making is whether they are still admitted. Mountain hospital stays can be short, so if there is any chance they are already home, a get well bunch to the house is the easier delivery. If they are on a ward, put their full name and the ward in the notes, not just the hospital.

Anna on hospital flowers

From what our florists see, flowers go to the main reception and a ward clerk carries them through, which can take anywhere from half an hour to a few hours, so order once they are on a ward and not while they are still in emergency. Skip the lilies. The pollen travels, the scent is not yours to inflict on the next bed, and plenty of wards knock them back anyway. A compact vase or a box, not a hand-tied bunch, since the ward has no spare vase to stand it in. And it is not fussing: there are trials where patients with flowers in the room asked for fewer painkillers and sat with lower blood pressure than those without. On the card, keep it simple: thinking of you, hope you are on the mend.

A Welcome Waiting at the Weekender

A good number of orders up here are a welcome, not a condolence. A friend has taken the mountain house for the weekend, or just bought one, and you want something on the kitchen table when they walk in on Friday night.

The catch is the same as the empty parent house. The place may be shut up and unaired since the last visit, so the flowers want to handle a day or two alone before anyone arrives. A few of the guesthouses, Closeburn House among them, sit up steep drives that hold frost of a morning, so on a cold day the run waits for the road to clear. Tell us roughly when they are getting there and the florist works back from it.

I would not send the soft florist window bunch to a house nobody has warmed up yet. Dense wet blooms can spot if they sit shut in a damp, unaired room for days. Something open and simple, natives or a firm petalled mix, walks into that Friday night arrival looking like you meant it. And the cold keeps it going long after the weekend does.

One thing peculiar to this town. In June and July this is Yulefest country, when the stone guesthouses like Hotel Etico and the Victoria and Albert run full Christmas dinners in the cold. A table arrangement for one of those, or for a friend doing their own Christmas in July, is a Christmas flowers order that lands in winter, which is the one place in the country where that makes literal sense.

Order before 2pm and it is at the door this afternoon, whoever it is going up to.

Send Flowers Up the Mountain

Still Weighing It Up?

If none of those is quite your situation, or you just want something good at the door, here is where I would point you.

The two Florists Choice bunches are the sensible call, and not only because this is not a big spending town. It hands the florist the freedom to build from whatever came up the highway strongest that morning, which in a cold room is going to outlast a fixed list of stems anyway. Tell them the mood, happy or gentle, and let them work. A decent bunch of chrysanths will give you the better part of three weeks in a cold room, which is the value pick nobody expects. If the budget is the thing, the under $60 range does more than you would expect when the cold is doing half the work.

The First Place We Ever Went Together

This was 2005, before the shop, before any of it. Siobhan and I came up for a weekend and it snowed on us, which we were not dressed for. Twenty years on, we are still sending flowers up the same hill.

Andrew and Siobhan at Mount Victoria, winter 2005, on the first trip the two of us ever took together.

Andrew and Siobhan Thomson at Mount Victoria in 2005

How to Order Flowers to Mount Victoria

Phone

1300 360 469
7am to 6pm weekdays
10am Saturdays
Or order online any time.

Same Day Cutoff

2pm weekdays for same day. After a frost or a snowfall the highway is cleared first, so runs onto the icy side streets wait until the road is treated. Order early and it still lands that day.

Delivery $16.95

A flat $16.95. Everything comes up from the east now, so a Mount Victoria drop rides the Katoomba run. For a weekender that may be empty, leave a safe spot and your number.

Cold Mornings and the Road In

On a clear cold morning the gritted highway is running while the side streets off Station Street still hold ice, so our partner florist near the mountains times the residential drops for later in the morning once the road is treated. With the Pass shut to the west and not due to reopen until 2027, the reliable way in is up the highway from the east, which is the way your flowers already travel. Order before 2pm today and it is at the door this afternoon.

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After You Order

Once you have ordered, it goes to a partner florist in or close to the mountains, gets built that morning, and travels up the highway from the east. There is nothing else you need to do. If you want to check where it is, the number is 1300 360 469, seven to six on weekdays and from ten on Saturdays.

The one thing this town taught us is weather. When the Pass shut, the town took a real hit, enough that the government relief grants name Mount Victoria specifically, and our flower runs had to change along with everything else. A few winters back we had morning deliveries running late because the side streets were iced while the highway was already clear, and a couple of people were left wondering where their flowers had got to. So we changed how we run a cold morning. The residential drops off Station Street now wait until the road is treated, and if snow or a hard frost is about we tell the sender to expect a later run rather than let them sit and worry. The flowers do not mind the wait. If anything the cold buys them days. If something does look off when they land, email a photo the same day to [email protected] and we sort it while we still can.

Siobhan here, on the call we get most from up this way

The call I take most often about Mount Victoria is not really about flowers at all. It is someone in Sydney whose mum or dad is up there through the winter, on their own in the cold, and the flowers are a way of reaching them when the drive is too much. If you do not hear back straight away, do not read anything into it. Older people up here are not always quick to the phone, and the quiet is not the flowers landing wrong. Give it a day. They usually ring. And if the order worries you before then, you are not ringing a call centre. It is the two of us, run around a kitchen table and the school pickup, and one of us answers.

If it is urgent, ring us. For anything with a photo attached, email is quicker.

ABN: 17 830 858 659

About the Author

Andrew and Siobhan Thomson, co-founders of Lily's Florist
Andrew Thomson
Co-founder, Lily's Florist

Of all the places on this site, Mount Victoria is the one Siobhan and I actually have history with. It was the first trip we ever took together, back in 2005, a cold weekend that turned to snow, three years before we had any idea we would end up in flowers. We started Lily's Florist in 2009 and have been sending them up this mountain ever since.

These days it is 800-plus partner florists and still just the two of us running it from the Tweed. If you want the longer version of how a couple with no flower experience ended up here, it is all on our about page.

Our Kingscliff shop

The original Kingscliff shop, bought 2006. The brand and network came three years later.