I'll be honest with you, Prahran wasn't on our radar when we first started Lily's Florist back in 2009. We were this tiny operation in Northern NSW, answering phone calls for flowers in our shop, completely overwhelmed by the sheer volume of requests. But here's the thing about running a flower business, and that is your customers teach you where you need to be.
We'd get these calls, maybe 15-20 a month, from people wanting to send flowers to Prahran. "Can you deliver to Chapel Street?" they'd ask. "My daughter just opened a boutique there." Or "It's our anniversary and my wife works in Prahran Market." And at least 6 months, we had to say no, sorry, we can't help you.
One particularly quiet Tuesday afternoon in 2010, after turning down yet another Prahran delivery request, my partner Andrew and I looked at each other across our makeshift home office (which was literally our converted double garage in Pottsville) and thought, this is ridiculous. We're turning away good people who just want to send flowers.
So we did what we'd done with other locations, picked up the phone and started calling florists in Prahran. The first one we spoke to, a lovely woman who'd been running her shop for 15 years, immediately got what we were trying to do. "You'll build a page for Prahran and send me all the orders? No membership fees? Just add a few extra flowers to cover your commission?" She couldn't sign up fast enough.
There's something special about Prahran flower orders. Maybe it's because the area has this perfect mix of young professionals, established families, and creative types. We get orders for everything, congratulations flowers for new galleries opening, sympathy arrangements for the beautiful old churches, birthday surprises delivered to those gorgeous Victorian terraces.
Our Prahran florist partners I recall telling us, back in those days, they love the variety too. One day they're creating minimalist arrangements for a modern apartment, the next they're doing these lush, over the top bouquets for Prahran Market traders who've been there for decades.
In 2024, Lily's Florist received a Feefo Trusted Service Award for outstanding customer service, and honestly, we were thrilled but also terrified when we first partnered with Feefo. We backed that up in 2025 too. Think about it, flowers are so subjective. What one person sees as "romantic and lush," another might think is "a bit over the top." But we put ourselves out there anyway, letting real customers leave real reviews that we can't edit or delete. To qualify for the award, you need at least 50 four-star reviews in a year. We got over 3,000 reviews, with 2,406 being 4 or 5 stars. That's more than 60 times the minimum required!
Look, I could go on about our journey, but here's what matters to you right now and that is if you need flowers delivered to Prahran today, we've got you covered in every way. Order before 2PM Monday to Friday, and our partner florist will hand deliver your flowers the same day. Real flowers, made by a real local florist who knows Prahran inside out. That's the Lily's Florist difference, we're still that family business making decisions at our dinner table, just with a much bigger network of amazing florists helping us spread joy across Australia. If you would like to learn more about how Lily's Florist evolved you can do so by reading our about us page.