Chrysanthemums are the safe gift. At two in five doors around here they mean somebody has died. Forty per cent of Scoresby homes speak a language other than English, and Stud Road splits the suburb again, family streets one side and a 240 hectare business estate the other. The flower and the door get picked together. Somebody who is not you signs for it either way. That is my problem to solve, and I am Andrew, one half of this. Siobhan and I have run it since 2009, out of a converted garage at Pottsville with a fax machine at the start of it. Order before 2pm on a weekday and it is at their door that afternoon.
Same day closes at 2pm weekdays and 10am Saturday. It is a bench time. The arrangement has to be built, wrapped and loaded before the afternoon run leaves, and no Sunday run exists at all.
Five kinds of address cover nearly all of it: family streets east of Stud Road, reception desks across the 240 hectare employment precinct, aged care on the Knoxfield edge, wards at Knox Private, services at St Jude's.
The BOM station in the suburb, Scoresby Research Institute 086104, puts July's average maximum at 13.2C. Flower respiration roughly halves for every 10C drop, so a Knox winter buys days a Brisbane winter cannot.
Victoria grows 35 to 40% of the national cut flower crop, more than any other state. Most of it is cool-climate stock. That is why a Knox winter bunch has more in it than a Knox summer one, and why the range here peaks in June.
40% of Scoresby homes speak a language other than English. White and yellow chrysanthemums are expected at a Chinese funeral and read as a death message in a birthday bunch. It changes what goes in the box.
We have no shop in Scoresby. The order goes to a florist in or near the suburb with the stems and the bench space that day. The trade is set out in full in the next section.
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The line at the top of this page
A line up the top says a partner florist makes your order. On its own it does not tell you whether that is good news.
We have no shop here and never have. The order goes to a florist in or close to the suburb who has the stems and the bench space that day. The account, the phone line and the follow-up run from our end at Kingscliff, which is about seventeen hundred kilometres of road north of your recipient's front door and makes no difference to what lands on it.
You will not get the same florist twice. A shop on Stud Road gives you one person who learns over five years that your mum hates carnations and likes it loose, and builds it that way without being asked. We cannot offer that. For some people it is the whole reason they use a shop, and they are right to.
Your order stops depending on one shop's Tuesday. Shut at short notice, out of white blooms in the week that matters, three staff down before Mother's Day, and the job moves to another florist that morning. A single shop can only ring you and apologise.
Melbourne's east has plenty of florists, so redundancy here is a calendar problem more than a map problem. It earns its keep in the four days before Mother's Day, and again in early April, when Qingming pulls the white and yellow stock out of the market across the whole eastern corridor and a suburb shop that did not order heavy on the Monday has nothing left by the Thursday.
Every order goes out as a paid job with the fee agreed up front, so nobody is deciding on the day whether it is worth doing. Our line runs 7am to 6pm weekdays and 10am Saturdays on 1300 360 469, and a person picks it up. If it lands wrong, send the photograph and the order number the same day, while there is still time to build it again.
Read it and decide.
A cold room in a cold suburb does more for a flower here than anything I could add to it at the bench.
Scoresby is low ground. On a still night in July the cold air drains down off the foothills and pools in this pocket, and the hills above stay warmer for it. That is the single best thing that happens to a flower in this suburb. Respiration roughly doubles for every ten degrees the room climbs, and that one line explains most of what people credit to the florist. A disbud chrysanthemum in a cool Scoresby lounge room will run eighteen to thirty days. The same stem in a Brisbane summer gives you ten to fourteen. Nobody built it differently.
Carnations are the honest paradox of this suburb. They are among the longest-lived stems in the cooler, eighteen to twenty-four days in a cool room with clean water, and they sit in the top tier for ethylene sensitivity alongside delphinium and waxflower. Put them near a fruit bowl and they curl up and sleep. Same flower, different room. A chrysanthemum is confirmed insensitive to the same gas, so it holds in a kitchen where a carnation gives up.
Hydrangea is the temperature one, and the number worth knowing is that every degree above twenty-one lifts its water loss by about seven per cent. It is the most temperature-sensitive thing in the cooler, and it has the largest head to lose water from. A ducted heating vent two feet from the vase will take one down in hours while the room feels perfectly comfortable to sit in.
The part nobody tells Melbourne buyers is that winter here is the good season. Tulips, ranunculus, anemones, stock and sweet pea are all cool-season stems at their peak between June and August, and every one of them is a southern-state crop, in season while the rest of the country is out of it. A June bunch here has more variety in it than a January one. One thing on price, because people ask and nobody answers it. A carnation runs about fifty cents wholesale and a single hydrangea head runs six to twelve dollars, so what makes a bunch look generous is usually the stem choice. The money is doing less work than people assume. So for this pocket: chrysanthemum and carnation when it has to hold, natives when nobody will fuss over the water, tulips through winter for anyone who thinks winter is the wrong time to send flowers, and hydrangea only where you know where the heating vents are.
Two in five Scoresby households speak a language other than English at home. The same white bunch does not read the same way at every service, and in two of these traditions the right answer is to send no flowers to the service at all. We work to the sheet below when the brief does not say.
Built from Anna's floristry references and what our florists have seen at services across Melbourne's east. Customs vary household to household, so ask the family where you can.
You will not be standing there when it is carried in. The sheet is how we keep it saying what you meant.
Five kinds of address, five different answers. Pick the one you are sending to.
Freestanding houses with driveways, two cars a household, and both of them usually gone by nine. Half the drivers working this side use the Scoresby Village car park off Ferntree Gully Road as the turning point for the run, because it is the one place you can stop without blocking a driveway. The newest streets are the ones off the old Kingston Links course, where the numbering can run ahead of what a navigation app knows about, so a mobile number on the order is worth more here than anywhere else in the suburb.
Two hundred and forty hectares of tilt slab warehousing, tech offices and distribution sheds, where the door is a reception desk or a loading dock and the building number matters more than the street name. Deliveries here get looked at by twenty people before the recipient sees them.
None of them are inside Scoresby. They ring the boundary at Knoxfield and Wantirna South, and in our experience reception signs for everything before it goes near a room. Aged care is somebody's home, so no ward restriction list applies here. The room is the constraint.
From what our florists have seen, flowers go to reception, get logged, and reach the bedside when a staff member is free. Wantirna Health is Eastern Health's sub-acute and rehabilitation campus, so stays there are longer and steadier than a surgical ward, and it is the one hospital address in range that suits a planned delivery.
Scoresby has no cemetery of its own, so requiems at St Jude's carry on to Springvale Botanical Cemetery afterwards. Condolences go to the house. Tributes go to the church or to the funeral director, and the two need different lead times.
You will not see which of these it was. Getting it right anyway is the job.
You have seen what is available. The harder question is where it is going, because four situations account for most of what comes into this postcode and each of them fails in a different way. Anything headed for a ward carries its own rules, and the general version of those sits under hospital flowers.
The service is at St Jude's and the burial is at Springvale
You have the date and the church, and a family you may not know well enough to ask what would be right. Condolences go to the house inside three days. Tributes go to George Street or to the funeral director at Boronia, and from what our florists have seen a stand wants to be there before the family start arriving, because after that nobody is free to take delivery. A wreath or sheath goes on a stand; a funeral tribute goes on the casket.
White and yellow chrysanthemums hold through a long service and a warm car better than almost anything else in the cooler, which is a good part of why they became the flower for this in the first place. Red has no place at a Chinese, Vietnamese or Buddhist funeral, and that runs all the way down to the ribbon on the card. If the family is Hindu, the garlands are theirs to arrange and a fruit basket to the home lands better than a wreath. "Thinking of your family today" is enough on the card. The flowers go in a week. The card stays in a drawer for years.
Put the facility on the first line, then her name
The 80th is Thursday and you are the one who cannot get across for it. The homes ring the suburb at Knoxfield and Wantirna South, and a street number on its own gets a driver as far as a locked door and a keypad. Facility first, wing second, and the order note is the place to say if she has moved rooms since Christmas. We added that field to the form because of how often this one went wrong. Milestone bunches sit under 80th birthday flowers.
On format: a box arrangement carries its own water in foam, and that matters more in aged care than anywhere else, because nobody on that floor has time to top a vase up daily. A bedside table already holds three other things, so low and front-facing beats tall and sprawling. If she has dementia, send what she would recognise from her own garden. Roses, daisies, lavender. Roses, daisies, lavender. A stem she gardened with lands somewhere an architectural arrangement never reaches. Arrangements travel better than a wrapped bunch for all of it. What she will tell you about afterwards is the colour, every time. Nobody has ever rung us to describe the construction.
Everyone in that office will see it before she does
Somebody has asked you to organise it, the address is a building number in Caribbean Park, and the arrangement is going to sit on a reception counter in front of the whole floor for a day and a half before it gets carried to a desk. A bunch on a kitchen bench is a different job. Reception needs a company name and a contact who knows it is coming, and the run wants to be in before three, because Friday afternoons in that precinct empty out early. Thank you flowers is the category most of these come from.
Anna's rule for a counter delivery comes down to construction. It has to stand up on its own, in its own water, with nobody assigned to look after it. A vase or a box does that. A hand-tied bunch in paper arrives needing somebody to find a container, cut the stems and fill it, and in an office that job belongs to nobody, so it sits in the sink. Lisianthus and disbuds both hold a week and a half on a warm counter without dropping anything on the paperwork.
Sending it to a whole team? Saturday orders close at 10am.
Gift hampersIs it too early to send flowers to the ward?
She went in this morning and you want to do something now, from wherever you are, because sitting on your hands feels worse. Wait for the ward. Flowers that arrive before a patient is assigned a bed sit at the front desk with nobody's name attached, and a short surgical stay can be over before they get there. Wantirna Health is the exception worth knowing here: it is Eastern Health's sub-acute and rehabilitation campus, so admissions run in weeks and a planned delivery has room to breathe. Once you have a ward and a full name it is straightforward, and get well flowers covers the ordinary version.
No lilies. Epworth banned them outright across every hospital in their Victorian network on allergy grounds, and while Knox Private is a different operator, the pollen behaves the same way in both buildings. It lifts, it travels on a uniform, and it reaches the patient in the next bed who never touched the flowers. Pollen-free Asiatic varieties exist if somebody wants the look. Beyond that, send it in water. Hospitals do not keep spare vases, and a paper-wrapped bunch turns into a job for a nurse. Keep the card short too. "Thinking of you, home soon" gets read more than a long one does.
Not sure what to send?
None of that matched and you still have to send something today. The answer for this postcode is alstroemeria with natives through it. Anna's reasoning is underneath if you want it.
Alstroemeria and natives, with a few seasonal pieces through the middle. Alstroemeria actively stops developing above twenty degrees, which makes it a poor pick in Cairns and a very good one here, and it runs a fortnight for about sixty cents a stem wholesale. Leucadendron will still be standing at the six week mark. One warning specific to this suburb: I would keep chrysanthemums out of a general gift bunch here. They are the best-value long-holding stem in the country and in a Chinese or Italian household they are cemetery flowers, so on a birthday they say something nobody meant to say. At a funeral they are exactly right, and the rule flips.
2pm on weekdays, 10am on Saturday, and no Sunday delivery at all. The limit is build time and van time at the far end. An order at 1:50pm on a Tuesday is tight and it goes. The same order at 2:20pm goes tomorrow morning, and a Monday service needs a Saturday order.
Yes. In our experience it goes to reception, gets logged there, and reaches the bedside once a staff member is free. Give us the full patient name and the ward. Intensive care, oncology and haematology wards do not take cut flowers anywhere in the country, so wait for the move to a general ward.
Yes, into Caribbean Park and the sheds around it. Addressing is the whole game there: company name, building or unit number, and somebody on reception who knows it is coming. Before 3pm is the realistic window, and Friday afternoons in that precinct empty out early.
They do, and by a wide margin. The BOM station in the suburb averages a 13.2C maximum in July, and the low ground by Corhanwarrabul Creek drains colder again on still nights. A disbud that gives a Brisbane recipient ten days will give this one closer to a month. The thing that shortens it is indoors: a ducted heating vent near the vase.
It does, noticeably. Qingming, or Tomb Sweeping, falls in the first week of April, and families order yellow and white bunches for graveside placement, mostly at Springvale. Demand for those two colours climbs across eastern Melbourne in the weeks beforehand. Order early in that window. The day itself is too late.
For a Hindu family, usually nothing to the service. Garlands are arranged by the family, and a fruit basket to the home, or flowers to the house after the cremation, is the appropriate gesture. Sri Lankan households split: Sinhalese families are generally Buddhist, where white flowers are welcome and red is avoided, while Tamil families more often follow Hindu custom. Ring us. We will ask the family the question you would rather somebody else asked.
Winter is the best season of the year to send flowers in this state, and it is the most common thing people get wrong here. Tulips, ranunculus, anemones, stock and sweet pea all peak between June and August, and every one of them is a cool-climate crop grown in this state. Tulips also open in warmth and close in cold, so the daily cycle in a Knox winter room adds days to them.
Browse by what you need
By 2pm weekdays or 10am Saturday and it goes that day. Nothing runs on a Sunday, anywhere in Knox. A Monday morning requiem therefore needs a Saturday order, and that is the one that catches people out most weeks.
From $42.95, delivery $16.95 and we subsidise part of that. One fee for Scoresby, Knoxfield or Rowville, with no surcharge for the precinct.
1300 360 469, 7am to 6pm weekdays and 10am Saturdays. Ring us for a ward, a wake, or an address you are unsure of. The wake calls are the ones we would much rather take than have somebody guess.
October is the wettest month in this catchment at about 84mm, and Corhanwarrabul Creek's floodplain covers the low southern and western edge of the suburb under an inundation overlay. It is the reason the old Kingston Links golf course had to be re-graded above the flood line before a house could go on it. In a real downpour the overland flow across those streets is what a driver goes around, and that is twenty minutes gone on a wet Thursday. The other thing worth knowing about this suburb is that the last mile of any flower delivery in Australia runs in a van that is not refrigerated, which costs a Townsville recipient real vase life in February and costs a Scoresby recipient almost nothing in July. Order before 2pm and it is at their door this afternoon.
An order number reaches you by email within a few minutes. The job goes out with the address, the timing and anything you told us about a ward or a wing attached to it, and a florist covering this side of Knox picks it up. You will not get a photograph of it automatically. Ask and we will chase one.
If something is wrong at the other end, ring 1300 360 469 between 7am and 6pm on a weekday, or email [email protected]. A photograph and the order number is all we need, and the same day is best, while there is still time to build it again.
Here is the thing about this corner of Knox, and it took me a while to work out. The complaints we hear about are the ones the sender chases, and the sender is never the person holding the flowers, so an eighty-eight year old in a home at Knoxfield who got a bunch that had been sitting at reception since Tuesday will not ring anybody about it, she will just be pleased somebody thought of her. Which means we only ever find out if you ask. I still remember pulling up at Murwillumbah Hospital years ago with Asha screaming in the back, five minutes to get flowers to reception, 37 degrees, nowhere to park. Imagine that feeling and then imagine doing it from four states away. Ring us at four in the afternoon if you have not heard. It is the only way the system gets to see itself.
One more thing, because people picture it wrong. The handover at the door takes about ten seconds. Knock, hello, flowers, gone. Whatever she feels about them happens after the door shuts, and if nobody is home the first thing she does is hunt for the card before she has even looked at the flowers. Deliveries run Monday to Saturday, so a Monday morning service needs a Saturday order in before 10am.
Five of the neighbours have their own page, and none of them repeats this one. Rowville shares the employment precinct with us and carries the residential half of it. Wheelers Hill has Cumberland View on its boundary. Ferntree Gully is the hill this suburb's cold air drains off on a still night, and that page goes deeper on the growing belt behind it than this one does. Mulgrave picks up the industrial edge south-west of Caribbean Park. Springvale is where the requiems from St Jude's actually finish, so if the service is here and the burial is there, that page is the other half of the job.
ABN: 17 830 858 659