No, we are not located in Sebastopol. We are a flower delivery expert, with a nationwide network of partner florists that delivers to Sebastopol through our local partner florists - the delivery area as shown by the map below.
We deliver throughout Sebastopol and all surrounding Ballarat suburbs including Delacombe, Redan, Mount Clear, Buninyong, Alfredton, and Canadian. We also deliver to outlying areas such as Haddon, Smythesdale, and Napoleons.
We charge a standard delivery fee of $16.95 for all flower deliveries to Sebastopol and nearby areas. For deliveries to more remote locations outside the Ballarat region, additional charges may apply, which we'll discuss with you before proceeding.
While we cannot guarantee specific delivery times, we do our best to accommodate morning or afternoon preferences. For Sebastopol deliveries, please note your preference during checkout, and we'll try to arrange delivery accordingly, subject to our delivery schedule.
We deliver to Sebastopol on Saturdays from 8 AM to 12 PM. We do not deliver on Sundays except for Mother's Day. Please note that Saturday deliveries should be ordered by Friday 4 PM to ensure timely delivery.
We accept all major credit cards including Visa, Mastercard, and American Express. PayPal is also available for online orders. All payments are processed through secure payment gateways to ensure your information remains safe.
Our Australian Business Number (ABN) is 1783 0858 659. This can be found on all tax invoices issued for your orders.
We've been delivering beautiful, fresh flowers to Australians across the country for over 15 years. Our network of partner florists includes experienced professionals who understand local preferences and conditions in each area we serve, including Sebastopol.
Yes, we stand behind the quality of our flowers. If you're not completely satisfied with your order, please notify us within 24 hours of delivery with photos of the arrangement from multiple angles, and we'll work with you to make it right.
Whenever possible, we source our flowers from Australian growers and regional markets. For Sebastopol deliveries, many seasonal blooms come from Victorian flower farms, supporting local agriculture and ensuring freshness.
Yes, we deliver to Ballarat Health Services Base Hospital, which serves the Sebastopol community. For hospital deliveries, please provide the recipient's name, ward number, bed number, and a contact phone number to ensure smooth delivery.
Yes, we regularly deliver funeral flowers to F.W. Barnes and Son Funeral Directors on Albert Street in Sebastopol. We coordinate with the funeral home to ensure timely delivery before the service. Please provide the name of the deceased and service time when ordering.
Yes, we deliver to all aged care facilities in Sebastopol, including Bill Crawford Lodge on Greenville Drive and other nearby facilities like Nazareth House on Mill Street. Please provide the resident's name, room number, and facility name when ordering.
Yes, we deliver to all businesses throughout Sebastopol, including those along Albert Street and Hertford Street. For business deliveries, please provide the business name, address, recipient's name, and any special delivery instructions.
Yes, we deliver to Midlands Golf Club on Heinz Lane in Ballarat just north of Sebastopol. For special occasions, tournaments, or events at the golf club, please provide detailed information about the event and recipient when placing your order.
Visit our website to browse our flower categories or use the search bar to find specific arrangements. Select your desired product, enter the Sebastopol delivery address, choose your preferred delivery date, select the size, and add it to your cart. Follow the checkout process to enter recipient details and complete payment.
If the recipient isn't home, our delivery driver will attempt to leave the flowers in a safe, shaded location out of view from the street. If a safe location isn't available, we'll contact the recipient via the provided mobile number to arrange an alternative delivery time or location.
Yes, you can include a personalised message card with your flower order at no additional charge. During the checkout process, you'll have the opportunity to enter your message text. Our florists will handwrite your message on an attractive card to accompany your flowers.
Yes, we offer same-day delivery to Sebastopol addresses Monday through Saturday. To ensure same-day delivery, please place your order before 2 PM on weekdays and 10 AM on Saturdays. Orders received after these cut-off times will be delivered the next business day.
Yes, during the Ballarat Begonia Festival which is near Sebastopol, we offer special arrangements featuring begonias and other local blooms. These limited-time arrangements celebrate the festival and can be delivered throughout the Sebastopol area.
Yes, we deliver wedding flowers to all venues in Sebastopol and surrounding areas. We recommend consulting with us at least two weeks in advance for wedding flower deliveries to ensure we can meet your specific requirements and colour schemes.
Yes, we create tasteful sympathy arrangements appropriate for the Sebastopol community. These can be delivered directly to local funeral homes such as F.W. Barnes and Son or to family residences in Sebastopol and surrounding areas.
You can contact our customer service team by phone at 1800 466 534 during our operating hours: Monday to Friday, 7 AM to 6 PM, and Saturdays from 7 AM to 12 PM. Alternatively, you can use the live chat feature on our website or send us an email.
If your flowers haven't arrived on the specified delivery date, please contact us immediately. We'll track your order and investigate the delay. For Sebastopol deliveries, we maintain close communication with our local delivery partners to resolve any issues promptly.
We welcome your feedback about your experience ordering flowers for Sebastopol delivery. After your order is delivered, you'll receive an email with a link to our feedback form. Alternatively, you can contact our customer service team directly with your comments.