9/9

Flower Delivery Wentworth Falls

Up here the run goes out in the middle of the day. A doorstep at eight in the morning can sit under zero in July, and frost on a petal does damage that cold air never does, so it waits for the frost to lift. Order by 2pm on a weekday and it still lands that afternoon. After 2pm it is the next working day, Saturday closes at 10am, and there is no Sunday run. The arrangement is built on the day by a florist in or close to the town, so it is not boxed and freighted for two days. Not sure what to send, or is it a driveway nobody can find? Ring 1300 360 469.

“From start to finish easy to deal with... the flowers were delivered exactly 60 minutes after I placed the order” Mark
“I live in WA and required a Vic flower delivery for a birthday. Panic. They lived up to their promise of same day delivery” Julie
“I made my order at 1.50pm on a Wednesday... my daughter received the flowers that afternoon” Maria
“I ordered late and the flowers were delivered same day... I received a photo from the recipient and they were beautiful” Bee
“I am in Canada... I ordered during NSW night time, my day time. Delivered same day. Still looked fresh after a week” Chris
“I tried ordering from the UK... had no joy at all with another florist. Lily’s came through like champs” John
“I live in England and wanted to send flowers to my daughter... she was over the moon with them” Cheryl
“My go to for interstate floral gift shopping... not a single issue in over 10 years” Marcia
“Always fresh, beautifully arranged and delivered on time. They even write my silly messages on the card” Kelly
“They know the stress of ordering flowers for interstate people when you don’t have the details or times right. They get it” Britta
“A bouquet sent to a friend two days away from a family funeral I could not attend. Thank you for being there when I could not” Julie
“Really grateful for the flowers they put together for my friend’s funeral... easy to pick during a stressful time” Viv
“The flowers I ordered were out of season. Lily’s sent me an email to advise me of this and let me choose again” Dee
“They weren’t home at delivery, so they were very appreciative to get a call letting them know where the flowers would be left” Sara
“Beautiful bouquet that looked exactly like the photo on the website. Perfect gift to send to a patient in hospital” Heeni
“Our very ill friend received her flowers the morning after I ordered them after hours, even though we didn’t know which ward” Geoff
“She especially mentioned the bright pink gerbera in the centre. Perfect size for the shelf at the hospital” Janice
“They made an effort to deliver on the day of my sister’s birthday rather than the day after. The teddy was my hug for her” Liz
“I’ve ordered from several florists in the area over past years and Lily’s has been the best” Kate
“I typed a message for a card in German. The card was handwritten with the words I typed in German. Mum was so happy” Stig
“My mother cried all day. A photo would not do justice, she informed me. Very happy with the outcome” Helen
“Promptly sent to celebrate the birth of my friends’ new baby... a florist I can rely upon” Kathryn
“Ordered for my aunt and uncle’s 60th wedding anniversary. My aunt sent me photos, they were absolutely stunning” Karyn
“They were beautiful, even better than the photo we chose them from. The flowers were so fresh and vibrant” Tina
“Still in great condition, which is fabulous given they were delivered 8 days ago. Still holding shape, and have not wilted” Peter
“It is now 9 days later and the rose is still beautiful and has not lost a single petal” Edel
“Recipient said flowers were beautiful and still very good 10 days later. Delivery person was very polite” Denise
“I do not like to order online so will only do phone orders. I spoke to Louisa, who was friendly and helpful” Toni
“The staff member was so helpful to me over the phone, I think her name was April. My sister was overjoyed” Thalia
“You didn’t have the flowers I selected, so you contacted me to advise. The replacement was loved by the recipient” David
“I was very impressed that you communicated about the different flowers being changed. They arrived on time” Serena
“I was concerned the gift would not reach its destination, being rural. It arrived within the promised time” Robby
“Great care shown to ensure they were delivered to the correct student in a large UQ College” Nicole
“A special thankyou to the delivery man for ringing my daughter to let her know he had put the flowers in the shade” Suzette
Same Day Delivery
(370)
$74.95
Same Day Delivery
(50)
$57.95
Same Day Delivery
(72)
$61.95
Same Day Delivery
(68)
$73.95
Same Day Delivery
(28)
$61.95
Same Day Delivery
(76)
$42.95
Same Day Delivery
(123)
$54.95
Same Day Delivery
(397)
$79.95
Same Day Delivery
(459)
$97.95
Same Day Delivery
(605)
$74.95
Same Day Delivery
(465)
$129.95
Same Day Delivery
(336)
$74.95
Same Day Delivery
(332)
$126.50
Same Day Delivery
(309)
$81.95
Same Day Delivery
(281)
$89.95
Same Day Delivery
(264)
$87.95
Same Day Delivery
(240)
$79.95
Same Day Delivery
(273)
$81.95
Same Day Delivery
(13)
$125.95
Same Day Delivery
(33)
$120.95
Same Day Delivery
(28)
$100.95
Same Day Delivery
(161)
$91.95
Same Day Delivery
(72)
$158.95
Same Day Delivery
(43)
$125.95
Same Day Delivery
(155)
$146.95
Same Day Delivery
(18)
$135.95
Same Day Delivery
(459)
$97.95
Same Day Delivery
(61)
$166.50
Same Day Delivery
(61)
$125.95
Same Day Delivery
(169)
$142.95
Same Day Delivery
(370)
$74.95
Same Day Delivery
(257)
$82.95
Same Day Delivery
(16)
$84.95
Same Day Delivery
(100)
$79.95
Same Day Delivery
(19)
$180.00
Same Day Delivery
(13)
$180.00
Same Day Delivery
(16)
$180.00
Same Day Delivery
(240)
$79.95
Same Day Delivery
(117)
$82.95
Same Day Delivery
(54)
$95.95
Same Day Delivery
(337)
$136.30
Same Day Delivery
(45)
$87.95
Same Day Delivery
(336)
$74.95
Same Day Delivery
(314)
$82.95
Same Day Delivery
(281)
$89.95
Same Day Delivery
(40)
$180.00
Same Day Delivery
(27)
$180.00
Same Day Delivery
(12)
$180.00
Same Day Delivery
(7)
$180.00
Same Day Delivery
(48)
$180.00
Same Day Delivery
(19)
$180.00
The altitude

The town runs 5 to 7 degrees under Sydney. A rose that gives a Sydney lounge room seven to ten days runs ten to fourteen here.

The 2pm cutoff

It is one build and one drive. 2pm weekdays, 10am Saturday, and no Sunday, because the Sydney market floor does not trade one.

Where orders land

Most land on a long block with the letterbox nowhere near the door. Put the gate in the notes and it saves a day.

Who makes it

No shop of ours in Wentworth Falls. A florist with the stems and the bench space that day builds it. The trade is below.

Where the Arrangement Is Actually Made

There has never been a Lily's shop in the mountains. There has only ever been one Lily's shop at all, at Kingscliff, and we sold it. This business is made of calls we could not fill, twenty-odd a day for towns we had never set foot in, until we stopped apologising and rang a florist in one of them instead. Wentworth Falls is one of those calls. You give up the counter, which is a real loss. There are two flower shops on Station Street and we are not one of them, so nobody here can hand you a bucket to point at. We find you a second bench the morning the first one is shut for a funeral.

Frost on a petal, and why the cold is doing you a favour

Anna, qualified florist | trained in North Carolina, fifteen years on the bench

I came to this off a North Carolina bench, then spent three years watching stock move for a network that grew from twenty florists to over a hundred and fifty. Cold gets blamed for damage it does not do. Frost is contact. It sits on the petal and collapses the cell under it, which is why the run waits for it to lift. Cold air alone leaves it untouched.

Take ten degrees off a room and a flower respires at about half the rate, so it ages half as fast. A house holding fifteen to eighteen degrees through winter runs a disbud chrysanthemum eighteen to thirty days, and keeps a hydrangea a fortnight where the same stem gives up in two down in a warm Sydney lounge.

The air is drier at this height and pulls water out faster, so recut on the angle the day it lands. A flat cut seals on the vase floor. One exception: a cymbidium orchid wants to stay above eight degrees. That one does mind the cold.

The Hours a Winter Order Actually Moves

One July day, one order

Where a Wentworth Falls order sits at each hour, and where the cutoff bites. July mean minimum here is 0 degrees. The cutoffs are ours.

7am, frost on the ovals

0°C

Nothing soft goes onto a step in that. The van holds and the stems stay in water.

11am to 4pm, the run

The window

Frost has lifted. The building is done, the drops go out, and most doors up here are answered.

After 4pm

Held

Anything that missed the run is built for tomorrow's. Nothing sits out overnight to freeze.

You order On the bench On the run At the door
Ordered by 2pm
Built that morning, out on the midday run, at the door the same afternoon.
Ordered 2:15pm
Tomorrow's run. Fifteen minutes costs a day.
Saturday
Cutoff moves to 10am, because the workroom and the road both get half a day.

What it buys you: a handover. Most of these addresses have someone home on a weekday, so the flowers go into a hand at the door.

Send an arrangement before 2pm today

You will not be standing on the step to see any of it. The florist will.

What Happens Between Your Card and the Door

1
Order by 2pm
2
Florist matched
3
Stems conditioned
4
Built by hand
5
Handed over

What Goes Up Here, and How to Get It Right

Three situations account for nearly everything going to 2782, and a bunch for Mum belongs inside the first.

The Weeks You Keep Not Making the Drive

You do not need a birthday. Ninety minutes of highway and a working week is reason enough, and thinking of you covers it without making you explain yourself. We left Sydney and our whole family in 2006 (which was rough) so I know that Tuesday. In our experience most weekday drops here are handed over at the door, and where nobody answers it goes out of the wind on the sheltered side. On the card, "No reason, just thinking of you" is plenty.

Anna: colour is what registers from the doorway, before anyone works out what is in it. Alstroemeria is the value buy in a cold house, a fortnight of it, as long as it is not next to the fruit bowl.

Sympathy Splits Two Ways Up Here

Flowers do not close the distance and you know that. They put something of you in the room while it happens. Funeral or family home is what to settle first, because it changes the timing more than the flowers. Service flowers tend to be timed with the funeral director, at Leura Memorial Gardens or the cemetery in town, so they are not standing since dawn. Flowers to the house go any day that week. On a lawn section a tall vase goes over the first time the wind comes across, so a wreath or a sheaf is the safer graveside build. On the card, "Thinking of you and your family" does it, and the card is the part that gets kept long after the flowers have gone.

Anna on colour, and what actually holds

Plenty of services here are not religious ones, and those families want what the person grew, natives and colour and all. A white default is the safe call that misses them. If white is right, ask for disbud chrysanthemum. Eighteen to thirty days in a cool room, and no browning at the edges.

Send an Eightieth She Can Actually Reach

An eightieth in a house that is already full is a different job from a thirtieth. Space is the constraint, and hands that ache do not want a wrapped sheaf and a hunt for the scissors. The right one arrives finished, in water, low enough to see over at the table.

Familiar beats impressive at eighty. Roses, daisies, stock. A stem she has had in the house before lands harder than one she has to work out.

Ninety minutes away, at their door this afternoon.

See the natives, order by 2pm

Not Sure What to Send?

Most people ordering flowers cannot picture what turns up. Andrew's first ever call at the Kingscliff shop was a woman asking three quick questions about flowers, and he turned round and looked at me. Neither of us had a clue.

Anna's steer for a house this temperature: a vase arrangement of alstroemeria and chrysanthemum, nothing tropical between May and September, and under $60 still buys a proper one up here.

Leave it to the florist

Wentworth Falls Delivery Questions, Answered Straight

Can flowers reach a ward at the Blue Mountains ANZAC Memorial Hospital?

Katoomba is eight kilometres west and the ward goes out on the same run as the town drops. From what our florists see they land at reception, the clerk logs them, and they reach the bed on the next round. Order once there is a ward number, because in our experience intensive care will not take them at all, and send hospital flowers in a vase or a box. No lilies: the pollen travels between rooms on staff clothing.

Why is there no Sunday delivery?

The Sydney market floor does not trade on Sunday. A bunch built on Friday has spent its two best days by then, and Monday is the honest answer.

Do you cover the Grammar School formal and graduation season?

Yes. Corsages and graduation flowers run October into December, and the whole cohort wants the same afternoon, so order the day before.

Ordering Flowers to 2782

Cost

From $42.95, delivery is fixed, the same fee for a highway house as for a block off a fire trail.

Coverage

2782, and out through 2780, 2783, 2784, 2785 and 2778 on the same mountain run.

Winter

June to September the drops go mid-day. If the house is empty, say so and we hold it.

Worth putting in the notes

One line about the gate, the dog or the second driveway beats anything else you can tell us. Saturday orders close at 10am and go the same morning.

See the bunches
Feefo Trusted Service Award
24,000+
verified Feefo reviews, which we cannot edit or delete
2024 2025 2026

After You Order

An order number comes by email and the job goes out as a paid order, which is the part that matters, because nobody is doing us a favour. If it lands wrong, ring 1300 360 469, 7am to 6pm on a weekday, or send photos both sides the same day to [email protected]. Inside twenty-four hours it can still be fixed in the room it stands in.

Andrew, on the orders that used to come back

Between 2006 and 2013 the phones were ours, and the mountains orders that went wrong were almost never about the flowers. They were about the address. We were converting orders into Word documents and faxing them, yes I said fax, so a house number on a road that also runs as a lane arrived as whatever the machine made of it. Back on the van, delivered next day, no use at all to a Saturday service. So a mountains order with no gate detail now gets a phone call before the run leaves. We used to make that call after it came back. Ten minutes and one awkward call, against a wasted day.

No word from them by evening is normal. People thank whoever is in the room first, and the flowers had done their work in there long before anyone thought to text.

ABN: 17 830 858 659

Nearby

About the Author

Andrew, Ivy, Siobhan and Asha Thomson, Hobart, June 2024
Co-founder, Lily's Florist

I have never lived in the mountains, so I am not going to pretend I know the place. What I know is the ordering end. For years I sat downstairs taking the phone orders, for towns I had never been to either, which is a strange job when you think about it.

Andrew and I started the network in 2009, three years after buying a flower shop at Kingscliff. Asha was born into the middle of it and is at university now, training to teach. The rest is on about Lily's Florist.

Our Kingscliff shop

The Kingscliff shop, bought 2006. It looked like it did in 1979 when we got the keys.