We've been working with Feefo since 2013. That's over 10 years of real customer reviews, the good ones and the ordinary ones, all sitting there for everyone to see. You can't fake that kind of track record.
Regional areas like Berry are tougher when it comes to reviews. You don't get the sheer volume you'd get in Sydney or Melbourne, so every review matters more. But Berry customers have been reviewing us for years now, and that consistency counts for something. In 2024 we received another Feefo Trusted Service Award. The numbers were 3,025 reviews in 12 months, over 2,400 at 4 or 5 stars.

Feefo only collects reviews from actual purchases. Real customers who've actually ordered flowers, not random people on the internet. When you order flower delivery Berry, you're backed by that transparency. Regional customers tend to be more discerning anyway, you know if something's not right, and you'll say so. We respect that.
> Check out all Lily's Florist reviews (the good and not so good)
Berry was always the last town before hitting the coast on Andrew's yearly family trips to Mollymook and Ulladulla. Every year, same drive down the Princes Highway (back then), and every year that same mix of joy and trepidation when Berry appeared on the signs.
Joy because the beach was close. Trepidation because, would the holiday traffic be horrific this time? Would Berry add an extra 30 minutes to the drive, maybe longer? Sometimes it was so backed up we'd pull off and kill time at the Berry Museum, just wandering around looking at old farming equipment and local history until the traffic cleared. You do what you have to do when you've got kids in the car asking "are we there yet?" every five minutes.
That's not business research, that's 15-plus years of family holidays and knowing Berry from the back seat. The charm of the historic main street, the tree-change appeal, why people move here from Sydney. Our partner florists who serve Berry (and surrounding areas like Kangaroo Valley and Bundanoon) understand this too. Regional delivery is different from suburban Sydney. The distances, the addresses, the pace. It all matters when you're delivering fresh flowers.

Regional delivery isn't the same as city delivery, we should be upfront about that. When you order flowers to Berry online or call 1300 360-469, your order routes to our regional florist partners based on the Berry postcode and what they've got available.
These are proper country florists, not city warehouses churning out production line bouquets. They make your arrangement fresh that morning, real flowers from real shops. Then they deliver locally, same day if you order before 2pm weekdays or 10am Saturday.
Some Berry addresses are more remote than others, that's just the reality of regional areas. Our florists know the territory though. They've been doing this for years. Our customer service team is in Armidale, NSW (regional to regional, they get it). All Australian, available six days a week if you need to talk things through.
Berry is a massive tree-change destination. People leaving Sydney, Wollongong, even Canberra, buying properties in Berry and making the move to South Coast life. Leaving the rat race for something slower, more connected, more real.
Congratulations flowers for the new Berry home hit different. It's not just a new address, it's a whole life change. Celebrating the courage to actually do it, to leave the city behind. These orders often come from friends or family still in Sydney, people who are happy for them but also maybe a little envious.
Our florists understand this is a significant moment. The arrangements need to feel right for a country home, nothing too formal or city-corporate. Bright, welcoming, celebratory. Something that says "you did it, you actually made the move."
Mother's Day is the biggest flower day of the year, bar none. Berry has a lot of mums (multi-generational families, retirees who moved here, young families making the tree change). Add in all the adult kids who moved away sending flowers back to Berry, and it's absolutely massive.
You need to book early for Mother's Day. Not a few days before, not the week before, proper early. The weekend before Mother's Day is complete chaos for every florist in Australia. We do deliver on Mother's Day Sunday (it's the only Sunday we deliver all year apart from occasionally), but don't leave it until the last minute.
Our Berry florists prepare for weeks leading up to Mother's Day. They know what's coming, they're professionals, but they can only make so many arrangements. Order early, get exactly what you want, everyone's happy.
> View our Mother's Day Flowers
Milton Hospital serves the Berry area. When someone's in hospital or recovering at home in Berry, flowers make a difference. Regional hospital deliveries work a bit differently from city hospitals. We'll need proper details (full name, ward, bed number, mobile number), and our florists know Milton Hospital well enough to navigate it.
The arrangements from our get well category come in special boxes. No vase needed, minimal care required, perfect for someone in a hospital bed or recovering at home. Simple, thoughtful, practical.
Home recovery flowers in Berry are common too. People recuperating after surgery, taking it easy after an illness. A bright bunch arriving at their Berry address, something cheerful to look at. Not complicated, just nice.

My name's Siobhan. Andrew and I started Lily's Florist in 2009 after buying a flower shop in Kingscliff we had no idea how to run. That's the very short version, the full story is on our About Us page.
We've grown to over 800 partner florists across Australia now. Funny how Andrew's Berry holiday traffic memories turned into delivering flowers there. Full circle in a weird way. We're still just a Mum and Dad business though, still making decisions at the dinner table, still Australian owned and operated. No boardrooms, no offshore nonsense. Just us.
Order online now, pick your flowers, add the Berry delivery address, done. Or call 1300 360-469 Monday to Friday 7am to 6pm, Saturday 7am to 12:30pm. Live chat on the website if you prefer typing.
Same day flower delivery Berry runs Monday to Saturday. Order before 2pm weekdays or 10am Saturday. We'll get them there fresh, made locally by florists who know the area. Regional delivery, done properly.