More often than not, the flowers headed up to Mount Nelson are sent by someone who left the island. You are on the mainland now, it has been longer than you meant between calls, and flowers are the thing you can do tonight from where you are. Siobhan and I have run Lily's Florist since 2009, and we have spent those years getting flowers to doors we will never stand at ourselves. The distance between you and the person you are thinking about does not change how they arrive at the door.
The road up is seven hairpin bends, and the doorstep at the top is about 340 metres above the Derwent. The climb is the one thing a driver plans around, and it is also the reason the flowers do so well once they are inside. At this elevation Mount Nelson runs three to four degrees cooler than the CBD all year, so an arrangement on a kitchen bench up here outlasts the same one sent to the suburbs below.
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A real customer review
"Excellent service on day of order, the recipient was thrilled with the bouquet. And Lily's supplied a photo of the arrangement prior to delivery for my approval. All well done!"
Neville Curran, verified customer, September 2023
Send the Same BunchNeville mentions the photo before delivery. The approval step is one of the things that separates our florists from a supermarket bunch. The florist finishes the arrangement and photographs it before it leaves the shop. If something is off, you see it before the recipient does. On an Oriental Lilies bunch, the photo also shows you the bud staging: you can count how many buds are still closed and know how many days of opening the arrangement has ahead of it.
For balance, here is a review from a customer who had a different experience. Grant, April 2023: "Bit disappointed on whole order. They didn't have the flowers I ordered and didn't deliver on the day. The replacement flowers were ok. But a day late." Grant's experience is a real risk with any same-day flower order, and it happens more in Tasmania than in larger mainland cities. The wholesale supply crosses Bass Strait overnight. If a stem is out of stock at the Kingston wholesaler, the florist cannot drive twenty minutes to a second supplier the way a Melbourne florist can. Substitution is the honest response. A late delivery following a substitution usually means the florist took the time to rebuild rather than sending something they were not happy with. Cold comfort when you expected same-day delivery, and I understand the frustration. It is also why I recommend ordering before noon when the timing is tight. The earlier the order, the more options the florist has.
Why flowers last longer up here than almost anywhere we deliver
The question I fielded more than any other from Tasmanian callers was about vase life. How long will they last. The honest answer surprised most of them, because it is longer than almost anywhere else in the country, and the reason is temperature.
A hybrid tea rose in a Sydney living room at 24 degrees gives you seven to ten days. The same rose in a Mount Nelson home sitting at 15 or 16 degrees pushes past a fortnight. Two things are happening at once. The bacteria that colonise the cut and block water uptake breed slower in cool water, so the rose keeps drinking. And the whole flower respires slower in the cold, which is the Q10 principle in plain terms: drop the temperature, and the bloom burns through its stored sugars at roughly half the rate. The petals hold their shape because they are not bleeding moisture into warm dry air. Oriental lilies show it best of all. Their buds open in sequence over two weeks up here, where Brisbane compresses the same bunch into eight days.
It also means I can recommend things to a Mount Nelson address that I would talk a Brisbane caller out of. Tulips do something at this temperature that throws people. They open in the afternoon warmth and close again overnight, and more than one customer rang convinced the flowers were on their way out. They were not dying at all, just responding to the cool the way tulips are built to. Hydrangeas are the same story in reverse. In a warm office I would never risk one, but in a naturally cool Mount Nelson living room they are one of my first picks, because the cool air holds the moisture those big heads need to stay up.
There is no warehouse on Nelson Road sending these out. Your order goes to True Colors Florist in Hobart, who build it by hand the morning it goes out and drive it up the seven bends. We have worked with them for years, and on a Mount Nelson run that matters more than almost anywhere.
* The chalkboard above has lived in our Kingscliff office since 2009. It maps out the process. We have not changed it because it still works.
It is a longer journey than most orders take. The stems start in the Melbourne growing regions, cross Bass Strait overnight on the ferry to Devonport, then come by refrigerated road to Just Flowers Tasmania at Kingston, where True Colors collect from the cool room. By the time an arrangement reaches a doorstep at the top of Nelson Road it has travelled further than anything we send to a mainland capital. The cool Tasmanian air at the other end is the part that pays the journey back, and the part most people never see.
You have seen the bunches. Now the question shifts to getting them right for the occasion. Mount Nelson skews older and established, and it is more culturally mixed than the view from the street suggests, which shapes what people send and why. A bunch in soft pinks works for most situations, but the details change depending on where the flowers are going and what prompted the order.
The service has passed. The house is quiet now, and the fridge is full of food nobody feels like eating. Flowers sent to the home in the days afterward do a different job from an arrangement at the chapel. They are for the person left in the house, not for the ceremony.
From what our florists have seen, flowers for the home tend to be softer and less formal than service pieces, and increasingly they are not white lilies at all. More than half of Mount Nelson tells the census they have no religion, and a celebration of life asks for something different from a traditional spray. Sending to the home gives you room to make it personal.
The celebration-of-life calls were the ones where I asked the most questions, because there is no template for them. A caller once told me her mother grew sunflowers in the backyard every summer, so we built the whole arrangement around sunflowers. That is the work I remember most. For a secular service, Tasmanian natives like banksia and kangaroo paw connect to the island in a way an imported flower cannot, and they hold a fortnight easily indoors.
There is also a real Chinese community up here, and the customs are specific. Around Qingming in early April the orders that came through from Hobart were almost always white and yellow chrysanthemums for graveside placement at Cornelian Bay, never a vase arrangement for the home. Two rules I never broke: no red anywhere near a Chinese or Buddhist service, because red is a celebration colour and reads as deeply wrong, and chrysanthemums never go to a Chinese household as a birthday gift, because to that family they are funeral flowers. I redirected those birthday orders to roses every time.
Whatever the service, the cool conditions help. White roses hold ten days or more at 15 degrees and lisianthus keeps opening buds for close to three weeks, which counts in a house where no one is thinking about changing the water. On the card, less is more. "Thinking of your family. With love" needs nothing added to it.
They told you not to make a thing of it. Turning seventy, or eighty, no party, no presents. You know them well enough to know that flowers at the door land differently from a parcel they have to open in front of someone.
This is the order we see most often for Mount Nelson: an adult child who moved to the mainland, sending to a parent still in the family home with the views they chose thirty years ago. Plenty of households up here are couples whose kids have left, and a milestone here is usually a quiet one. An 80th birthday delivery is one of the more common orders our partner florists near the area take on. Pastels and soft pinks suit the register better than brights.
On colour and what keeps going: I would steer toward blush roses for this. In a home up here those soft tones hold their colour well past the first week, where a warmer suburb fades them inside three days. If you want something that keeps earning its place on the table, ranunculus is at its absolute best in a Tasmanian winter, the same cool conditions the plant is built for, and it will throw new blooms for a fortnight.
You have been meaning to reach out. No occasion, no event, nothing specific. Just the quiet awareness that someone up on Mount Nelson has not heard from you in a while, and just because flowers feel like the right thing to send before the gap gets any wider.
Thinking of you deliveries are among the hardest to get right, because the flowers carry no built-in purpose. Birthday and sympathy flowers carry their own reason. These carry nothing but the decision to send them, which is exactly what makes them land. The colour question is worth a moment, and Anna has a view on it.
The tendency is to overthink the palette. White can feel too formal for something casual, and bright can feel wrong when the reason is partly guilt. I steer people toward a white-and-green bunch with green trick dianthus breaking up the white, so it reads as considered without reading as sympathy. In a Mount Nelson living room, the lisianthus buds keep cracking open for two weeks or more, so the recipient watches new flowers appear for days after it arrives. Something like "No reason, just wanted you to know I was thinking about you" keeps the card simple.
The call came and the details were thin. Someone you care about is in hospital, probably Royal Hobart or one of the Calvary private hospitals, and you cannot get there. The flowers stand in for you until you can.
The one detail that counts more than any other is the ward or room number. From what our florists have seen, an arrangement that reaches a Hobart hospital reception without a ward number can sit there uncollected, while one with the ward noted gets logged and carried through to the bedside. Calvary Lenah Valley tends not to allow flowers into Critical Care or the post-operative unit, but staff bring them through once the patient is on a general ward, and they ask that nobody sends potted plants. It is also worth waiting until they are actually on a ward rather than still in Emergency, and if they are likely to be discharged within a day, send it to the home instead, where it will not chase them out the door. Put the ward number on the order and the rest takes care of itself. On the card, "Thinking of you, get well soon" is plenty.
Two things I held to for every hospital order. Drop the fragrance, because a shared ward is no place for a scented Oriental lily, and switch to the Asiatic lily instead: same look, no pollen, no perfume. And keep it to a box or vase the staff can set straight down, rather than a hand-tied bunch someone has to find a container for. The cool climate quietly helps here too. A patient can keep a vase in the coolest corner of the room and still get close to two weeks out of roses.
You cannot always be in the room when they walk across the stage, and a delivery lands the congratulations in your place. Most graduation orders we see come from a parent, an aunt, or a grandparent who wants it to arrive at the right moment without making the whole thing about the delivery.
Hobart College is on Olinda Grove, right inside Mount Nelson, with Year 12 finishing through October and November and the leavers events running into December. Graduation flowers here are usually bright and generous, and in most cases they are better sent to the family home than the school, because a delivery to a venue mid-event rarely finds the right hands. If it does need to reach the college, give us the date and we will time it around the school run, which clogs Olinda Grove between three and half past in the afternoon.
For a young person I always kept it bright and uncomplicated. Gerberas with a few roses say congratulations without trying too hard, and in a cool Mount Nelson house they will outlast the week of photos and family dinners with room to spare.
Blush Pinks Bunch from $99.95. Delivery $16.95.
Order Blush Pinks for Mount NelsonYou have scrolled this far, which probably means the occasion does not fit neatly into a category, or the categories all feel slightly wrong. More common than you think.
I would go with Florist's Choice for this. It gives the florist near the area the freedom to use the best flowers they have on the day, built to the price point you choose. In a cool-climate suburb that freedom works in the recipient's favour, because the florist can reach for varieties that would not survive the trip in a warmer city. You get a better arrangement from Florist's Choice down here than you would from the same order in Brisbane, simply because the conditions let them use what they would otherwise leave in the bucket.
One seasonal tip: if you are ordering in November, ask about peonies. Tasmania grows its own, so for those few weeks they turn up without the Bass Strait freight on them, which is the one time of year the island has the jump on the mainland. Otherwise, tell them what the flowers are for on the card message and let the florist do the rest.
We visited Hobart with the kids in June 2024. Arrived at 10pm, stepped off the plane, and the cold hit like a wall. I had packed for what I thought was winter. Hobart corrected me.
* Andrew, Ivy, Siobhan and Asha in Hobart, June 2024. We spent a day underground at MONA and came up blinking into air that was about 2 degrees. Mount Nelson was on the list but we ran out of days. Next trip.
I wanted to drive up Nelson Road to the Signal Station and see the Derwent from the top. We did not make it. The days filled up with MONA, Salamanca, Richmond Bridge, and a hire car that lost range in the cold faster than I expected. Mount Nelson stays on the list for 2026.
The thing about running a flower network for seventeen years is that you deliver to thousands of suburbs you have never walked through. I can tell you the elevation, the frost risk, the nearest hospital, and the best time of day for a delivery in Mount Nelson. I cannot tell you what the Signal Station looks like from the inside. Being honest about what we know and what we do not is part of how we run this business. True Colors knows the hairpin bends, the covered porches, and which side of the hill keeps the afternoon frost.
I would rather tell you about an order that did not go to plan than pretend they never happen. One that stuck with me was Troy's. He ordered for an occasion with a date that could not move, and the delivery missed the window. The flowers themselves were right. The timing was not, and on a day that mattered, late is the same as wrong.
The cause was the run order. The driver worked the route in the sequence the stops came in, not in the order of which ones could not wait. So we changed it. Time-sensitive deliveries, funerals, hospital runs, and anything tied to a fixed event now get moved up the run order ahead of the flexible ones. A birthday bunch can land at four in the afternoon and still do its job. A funeral arrangement cannot.
It is the kind of fix that only comes from getting it wrong once and deciding it is not allowed to happen the same way twice. For Mount Nelson, where a sympathy delivery and a hospital run can fall on the same afternoon, that ordering is the difference between on time and too late.
1300 360 469
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10am Saturdays
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2pm weekdays, 10am Saturdays. No Sunday delivery. Sunday orders queue for Monday morning.
Flat rate, subsidised. The price is the same whether the delivery goes to Sandy Bay or the top of Nelson Road. We absorb the difference.
Mount Nelson's elevation means frost lingers until mid-morning in winter. Our partner florist near the area favours afternoon runs between June and August, delivering between noon and 4pm to avoid the coldest window. If you need a morning delivery, add a safe-place note to your order: a covered porch, a sheltered entryway, anywhere the bouquet is out of the frost. The cool air is an advantage once the flowers are inside. It is only a problem if they sit exposed on an open step before someone brings them in. Order before 2pm today and they are at the door this afternoon.
Your order arrives in our system and gets routed to True Colors within minutes. They check their stock against what you ordered. If they have it, they build it. If a specific flower is unavailable, they substitute with something of equal or better quality and keep the colour palette and design intent consistent. You will not be called for approval unless the substitution would change the character of the arrangement significantly. For Mount Nelson deliveries in winter, the run leans to the afternoon, once the frost on the hill has cleared and a noon-to-4pm window has opened.
The gap between ordering and delivery is the hard part. You have paid, the confirmation email came through, and now you wait. I have been on both sides of that wait. When we started Lily's Florist in 2009 I was making delivery calls from the Kingscliff shop while Asha napped in the back room, and I know how much the silence between the order and the "they arrived" text can sit with you. For Mount Nelson the window is usually tighter than people expect, because the city is small and the run up to Nelson Road does not take long, even with the bends. If you want to know where your order is, call us on 1300 360 469 and we will check with the florist directly. We are on the phones until 6pm weekdays and 10am Saturdays.
Once the flowers are at the door, it is out of our hands. If nobody is home, the florist looks for a safe spot, and in Mount Nelson most properties have somewhere out of the weather where the flowers come to no harm while they wait. The recipient might not text you straight away. That silence is normal. It does not mean the flowers did not arrive.
ABN: 17 830 858 659
Lily's Florist Australia, ABN 17 830 858 659, 1300 360 469